VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,901 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is fantastic and good friendly atmosphere. The staff are always ready to support me, any time I called.”

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Posted 1 year ago

“Great service. Always fast and successful.”

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Posted 1 year ago

“Sent my passport one day and had the passport back the very next day, with a visa. Amazing! I also received daily emails and updates on the status of my order. Great service and speed.”

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Posted 1 year ago

“Visa HQ guided me through my Malaysian visa application and swiftly got an approval! Thank you!”

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Posted 1 year ago

“Good service and good PR. Customer well informed about visa status. This is very important to create confidence towards the company to avoid being scammed.”

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Posted 1 year ago

“DO NOT USE THIS AGENCY/COMPANY !!!(i wish i could give -0000) Dealing Agent (Mara Bathan) My partner already took a review off, because she was contacted by the agent. I reside in Ireland. My partner approached this agency this summer (2023), to assist us in obtaining a visa for me to attend my partner's sister's wedding (in the Philippines) I was abroad for the month of August and my partner requested information in relation to the documents that are required so it will be gathered during that time and when I was back in Ireland early 2nd of September 2023 my application will be ready to be submitted, however, Mara decided that she needs to talk to me (the applicant) on the phone before anything(???))which she never did. we had gathered all the documents that were requested and on 26/09/2023 my application was submitted. My flight is on the 6th of December 2023 and they have not yet obtained any visa nor there have been any decision issued. Mara Bathan has stated this is not normal, but I had to approach them countless times for her to contact the embassy and at times she would respond by saying she will do it next week. So much trust and faith has been placed in a professional agency and they do not care about people and their situations. This has been extremely stressful for me my partner (who is in the Philippines now) and the rest of the family and it is tearing us apart. I only have a couple of days before the idea of going to the Philippines and attending my sister in law's wedding will fade away due to the lack of competency of Mara and the agency. I will lose a few thousand euros for the flights and activities that were booked and have been paid for. Very frustrating and disappointing,”

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Posted 1 year ago

“I'm very happy”

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Posted 1 year ago

“My wife and I recently had our passports renewed using VisaHQ’s service and we had a great experience. Our contact representative, Haidee, was fantastic to work with; she contacted us quickly after we submitted our information and thoroughly explained how the process would go and kept us informed of the status of our submission every step of the process. Haidee was very professional, friendly and knowledgeable and made the process very easy for us. The VisaHQ service is well worth the cost and the piece of mind knowing that your passport renewal will be done in a timely fashion.”

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Posted 1 year ago

“Thank you so much Angel for helping me get my Qatar Visa. Really appreciate!!”

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Posted 1 year ago

“The visa process is tedious and frustrating for sure. Having said that Janice wqs very responsive and pro-active on making sure that I submitted the correct information and kept me informed right up until the visa was approved”

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Posted 1 year ago

“Brigete was very helpful and guided me through the visa application process. Everything went smoothly completing the application through VisaHQ.”

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Posted 1 year ago

“Lina veryful on every step”

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Posted 1 year ago

“Process was very fast and the team is very helpful I will recommend them. Great job guys and thanks for helping me !!”

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Posted 1 year ago

“Excellent service and great communications re status”

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Posted 1 year ago

“The process was very difficult. Nothing is explained and the process took several months. In the past, it was easy and very quick but now that the person that was there before is no longer with the company, the new people I have had to deal with were not helpful at all. I won't be using them again.”

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Posted 1 year ago

“The service was excellent, when ever I had a challenge there is a chat where you can chat and get a solution promptly”

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Posted 1 year ago

“Good day! Great to have you as a provider, responsive and accurate. Keep up the good work! :)”

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Posted 1 year ago

“Points clearly explained”

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Posted 1 year ago

“very good comunication and service Thanks”

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Posted 1 year ago

“Very efficient and responsive”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,901 reviews