VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,984 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great took no time at all and the people were so helpful really great experience.”

Helpful Report

Posted 1 hour ago

“We have been using VISAHQ for many years now and they have never disappointed us.”

Helpful Report

Posted 1 day ago

“they always make me happy”

Helpful Report

Posted 2 days ago

“Absolutley stellar service. I had a few challenges at the outset and they very patiently got me to where I needed to be on providing information. So grateful. Very timely correspondence and intelligently conveyed. Would recommend without reservation.”

Helpful Report

Posted 4 days ago

“Your service was quick and professional. Thank you so much for helping me through the process of applying for and receiving my visa for Brazil.”

Helpful Report

Posted 4 days ago

“My interaction with this services provides was perfect ! They prompted delivered my requirements without hesitation very smart and spontaneous staff 😊 perfect”

Helpful Report

Posted 5 days ago

“This is the best Visa service ever: interactive--with an actual representative responding to questions and providing clarifications (via phone and email); prompt confirmation of receipt of documents and immediate heads up given for missing or non-conforming items; and timely processing. When I say best ever, it is from a limited but personal disastrous experience. I applied for a visa to Brazil through an agency in California for the 2014 FIFA World Cup. They charged double to ensure the visa would be ready for an already scheduled flight. The Visa came 2 days after the scheduled flight, resulting in loss of non-redeemable flight ticket, hotel reservation, and stadium tickets.”

Helpful Report

Posted 1 week ago

“All worked well. Take the time to find out what docs are needed for the visea before starting the process though. This saves a lot of time.”

Helpful Report

Posted 1 week ago

“VisaHQ was AWESOME! Their Website was easy to navigate, and when something needed updating they were clear about what was required and they were very responsive to requests and questions. Good experience.”

Helpful Report

Posted 1 week ago

“VisaHQ team was absolutely fantastic in getting my business ETA visa. Fast and flawless.”

Helpful Report

Posted 1 week ago

“Subject: Urgent Request for Cancellation and Refund of Order SA655168 Dear visahq Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with your services. A few days ago, we visited your website with the intention of applying for a visa to Luxembourg. Everything was set in motion, and we were looking forward to completing the process smoothly. However, due to an unforeseen and unfortunate incident—a close relative of ours was involved in a serious accident—we have had to change our plans entirely. In light of this situation, I am formally requesting the cancellation of our order with the number SA655168 and a full refund of the amount paid. Despite multiple attempts to reach out for assistance via your website chat, it has been incredibly frustrating to find that the support agent has consistently been offline, leaving us without any support or guidance. This lack of responsiveness is highly disappointing, especially during such a stressful time for us. We trusted visahq to provide reliable service, but this experience has caused significant distress. I urge you to process the cancellation and refund promptly. Please confirm once this has been done. We expect nothing less than prompt and efficient handling of this matter. Thank you for your immediate attention to this urgent request. Sincerely, Jahangeer Khan”

Helpful Report

Posted 1 week ago

“Very helpful and good customer service”

Helpful Report

Posted 1 week ago

“Good Idea for the notice of the customer service and the first one”

Helpful Report

Posted 1 week ago

“J. 'aime”

Helpful Report

Posted 1 week ago

“VisaHQ staff are all very helpful and professional I have used them twice now and they advised me the right documentation to submit as required by the embassy’s I would recommend them 💯”

Helpful Report

Posted 1 week ago

“I worked with Judelyn to help with my Schengen visa application for France, as a Pakistani national with Canadian permanent residency. She was thorough, caught a few mistakes in my application, responded promptly to questions, and provided helpful templates and clear guidance throughout. Honestly, for $99, her support was well worth it — I ended up getting approved for the visa!”

Helpful Report

Posted 2 weeks ago

“They are fast, and whenever I had questions they responded quickly.”

Helpful Report

Posted 2 weeks ago

“less responce not that good”

Helpful Report

Posted 3 weeks ago

“VisaHQ is a reliable service for anyone needing help with visa applications. My visa was processed quickly and without any complications. It was nice not having to wait weeks for approval. Thanks Avigail Morales for your assistance.”

Helpful Report

Posted 3 weeks ago

“Je souhaite obtenir un visa touristique pour visiter l'île Maurice pendant quelques jours et mieux la connaître.”

Helpful Report

Posted 3 weeks ago

VisaHQ is rated 4.4 based on 3,984 reviews