“I love the Voyage Maison items and love the outlet even more due to the much reduced prices. Recently I purchased a lamp with the Albers Ironstone shade and it is just lovely. I now have two matching shades in my living room and they look great, especially as I moved into a new home recently.”
“Have been looking for some time at these footstalls, so when the sale was on I grabbed the chance to buy one. Was not disappointed, very good quality and fast delivery, thank you”
“I ordered two items from Voyage Outlet. The first was delivered so quickly that I was amazed, however a number of weeks went by with no sign of my second item, ordered on the same day, no update from anyone. Eventually I got in touch to be told that the item wasn't in stock and they were waiting for delivery at the Outlet. I do understand that this happens, but it would have been good to have been informed. The items were matching and I had a particular event at home that I wanted the new additions for. As this date came and went I cancelled the second item and have received a refund without any difficulties. It would have been a 5* review if based on my one delivered item, just a bit of a lack in communication really.”
“I bought expensive curtains. They arrived with blood all over the tops and down one side. They cost me more than any other curtains and they're in this state. I can not believe it. Very dissatisfied indeed that these were sent. Covered in someone's blood.”
Hi Rachel,
Thank you for your review.
While we are sorry to hear of any issue with your goods, we must add that we have since been in contact with you and it has been clarified that this is a red dye. We would therefore appreciate if you can kindly revise your review to reflect this as it may appear misleading to others. If there is any fault or issue with your goods you are more than welcome to contact our customer service team who are happy to help resolve this for you. Apologies for any inconvenience caused and if you require any futher information please get in touch.
Kind regards,
Customer Service Team
Voyage Outlet
“I Have ordered multiple times from Voyage Outlet. Everything has been brilliant and well packaged. If I have had any problems they have been excellent to contact and sort anything out. Recommended”
Hi Marie
Thank you for taking the time to leave us a review. We really appreciate the feedback.
I have had a look at the tracking of your order and DPD have attempted to deliver your order twice unsuccessfully on the 29th and 30th of April. It was then taken to your local pickup shop but as it was not picked up within 10 days they have now sent this back to Voyage.
If you could please make contact with us on 0141 641 1700 or by email on voyage@voyfab.co.uk to discuss resending your order to you and we can confirm what delivery address would be most suitable for you.
Kind Regards,
Lauren
Voyage Team
“Such beautiful and good quality products available, love the variety and the clearance deals. I adore the furniture and bought two armchairs and cushions, we are delighted with them.”
“Absolutely love VOYAGE products.
Wish you had an outlet shop to view items...especially when purchasing chairs and furniture.
Find the postage expensive - it ha spit me off buying items in the past.
Difficult returning items too.”
