VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried them as I have to give up smoking it’s only been a week but so far I’ve got on quite well,and I’m not craving a cig and I enjoy the vype as much thank you D Duerden”

Helpful Report

Posted 6 years ago

Hi David, thank you for your feedback. We're delighted to know you are getting on well with your new Vype device and that it has helped curb cravings of cigarettes. We're happy to be able to offer an alternative that you enjoy. you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Recently bought the Vype e pen 3, must admit having tried lots of e cigarettes it is the closest I have found to a real cigarette. I have not totally given up the Fags but this machine is helping me more than any other so I hope to be fag free very soon. Very easy to use good charge on device and would say only draw back is cost for a pack of two cartridges but if you are offered discount codes it helps keep cost down but highly recommend.”

Helpful Report

Posted 6 years ago

Hi Andrew, thank you for your review! We're delighted to learn you are happy with using your new Vype device. It's great that we can offer an alternative to smoking and that we are part of your journey to giving up. you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great product, great service. However caps can be difficult to change at times. Could be more competitively priced and an app would be helpful. Other than that, probably the best vape currently on the market 👍”

Helpful Report

Posted 6 years ago

Thanks so much for the review! We are glad that you enjoy using Vype. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I find this new e-cigarette much better than others I have used. My one slight problem is the starter pack was only available in the 18 mg. I am finding it a bit strong so I have ordered the lower 12 mg and the 6 mg and hopefully they will be better”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. It's good to know that you are enjoying the new device. The starter kit is an 18mg kit as advised online. We do advise customers to purchase another pack of pods if they feel this will be too strong for them. Our care team can also help with your purchases by offering expert advice. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“easy to use,easy to refill i use the e-pen simple to order refills.”

Helpful Report

Posted 6 years ago

Thank you for your review! It's great to know you find the device easy to use and that it is simple for you to order. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“e pen3 m0tch better than old one no leaks better vape”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Have just tried the new epen,good,better for good cloud of smoke but,quite expensive compared to old epen and other brands,think a review of price should take place.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying your ePen 3. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“easy to order and fast delivery”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! Great to know our customers are finding the ordering process nice and easy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Batter casing feels very nice. Capsules are easy to install/uninstall. Better life seems solid so far. Only drawback is there is no indicator of how much juice is left in a capsule.”

Helpful Report

Posted 6 years ago

Hi, thank you for your review! We are happy to hear you are enjoying using the device. for any assistance, please do not hesitate to speak with our care team where we can advise you further on any issues, including how to tell when the pod needs replaced. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Simple, good quality and beautifully designed. Products are so handy are it is worth what I paid for it. Arrived on time and vape is amazing.”

Helpful Report

Posted 6 years ago

Thanks so much for the positive review! We are glad that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype e-pen suits my needs but delivery took a week.”

Helpful Report

Posted 6 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. Our shipping delivery options vary from next day shipping to five day shipping. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“My wife and I find the Clearomiser works very well but tends to leak sometimes at the battery screw, Also you tend to change the design quite often which makes it difficult when nothing fits or works together so you have to buy a new one completely with Batts & charger. However, your staff are most helpful and efficient to get around most problems with good communication, thanks.”

Helpful Report

Posted 6 years ago

Thanks for the feedback! All customer feedback is greatly appreciated and helps us implement changes to our services. A member from our team will be contacting you shortly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“they work, gives relief”

Helpful Report

Posted 6 years ago

Thanks for the good review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great idea. Easy to use. Seems to be helping me stop smoking so far”

Helpful Report

Posted 6 years ago

Thank you so much for your review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very happy with my Vype”

Helpful Report

Posted 6 years ago

Hi, thank you for the feedback! Great to know you're happy with your Vype device! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have never had a problem with vype produces.”

Helpful Report

Posted 6 years ago

Hi Andy, thank you for your review. We are delighted to know you are happy with our products! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The Vype Epen is discrete easy to use. I do find that the pack of three capsules is overpriced at £6.99 per packet but the offer of one free when buying 6 helps.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your Epen. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I’ve now stopped smoking for 29 months with aid of vype devices”

Helpful Report

Posted 6 years ago

Hi John, thank you for your feedback and review! We're delighted we can offer you an alternative and be part of your journey! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great flavour with a great throat hit too.”

Helpful Report

Posted 6 years ago

Hi James, thanks for your review and feedback! Great to know you are enjoying using your Vype device! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Much better than the cigarette like 10 motives I had been using”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. It's great to know you enjoy our products and find them effective. We're happy to be able to offer an alternative. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.5 based on 6,343 reviews