VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped quit smoking, little pricey on the liquids for a small amount”

Helpful Report

Posted 7 years ago

Hello Harry, and thank you for your feedback. We are pleased to hear, that you made the transition from smoking to vaping. If you have any queries about any of our devices, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Service of call centre is very friendly and prifessional. I use 2 different types of vype e-cigarettes with blended and golden tobacco which i love. I would never switch to any other vype product due to the quality of go-vype.”

Helpful Report

Posted 7 years ago

Hello Janice, and thank you for your feedback. We are pleased to hear, that the customer service offered has been of the highest standard, and that you are also pleased with your devices and eLiquids. If you have any further queries, then you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Stop the craving for ciggarettes and tastes nice. Easy to use also.”

Helpful Report

Posted 7 years ago

Hello Oscar, and thank you for your feedback. We are so pleased to hear, that the transition from cigarettes to vaping has worked for you. Should you have any queries, regarding your devices or eLiquids, you can contact the Customer Care Team. They are available by telephone on - 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 7 years ago

“The e-cigarette itself is good, it looks smart it's nice and light. Only faults with my order is the liquid doesn't last long I'm filling it up 2/3 times a day and I don't use it that much. Also I wasn't sent a charger, after emailing I'm still waiting on a charger to be delivered.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying your Vype device. Our more powerful devices, will require filling more frequently, as the battery will heat the liquid quickly, to give a more fuller vape, when drawing on the device. A member of the Customer Care Team shall contact you, regarding your missing charger for your device.

Posted 7 years ago

“Your quality control isn't very good...they leak a lot. If that was improved you would get an excellent review”

Helpful Report

Posted 7 years ago

Hello Jean, and thank you for your feedback. We were sorry to read of the issues you have had, and a member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Quick delivery, good service”

Helpful Report

Posted 7 years ago

Hello Joanne. Thank you for your feedback, and we are pleased to hear that the service and delivery you have received from Vype, have been to your satisfaction. Should you have any queries about any of our products, then you can contact the Customer Care Team, who will be more than happy to answer any questions you may have. They can be contacted by telephone on 0800 133 7350, or you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Delivery has gotten so much better over the years especially with the free next day delivery . Product always to high standard, never had an issue.”

Helpful Report

Posted 7 years ago

Hello Kai. Thank you for your feedback. We are pleased to hear, that you are impressed with the delivery service offered, and with our products. Should you need to contact us, you can contact the Customer Care Team by telephone on 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“The easeofusingthem. No messy filling though more expensive than the liquid bottles.”

Helpful Report

Posted 7 years ago

Hello Deborah, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, about our devices or liquids, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“The money saved and health improvements since switching from 'normal' cigarettes says it all!”

Helpful Report

Posted 7 years ago

“Good substitute”

Helpful Report

Posted 7 years ago

Hello Darren. Thank you for your feedback, and we are pleased to hear, that you are enjoying the switch from cigarettes, to vaping. If you do have any queries, about our products, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays to Fridays), or e-mail at: info@govype.com, and the team will be more than happy to assist.

Posted 7 years ago

“I love the new epen 3 .the battery lasts all day and the cartridges are full of flavour - the only thing thats a bit annoying is the price of the cartridges- you only get 2 per pack so quite expensive- but i do enjoy the fact that you have no messy coils and liquid to fiddle about with - good ecig and very powerful”

Helpful Report

Posted 7 years ago

Hello Caron, and thank you for your feedback, regarding your new ePen 3. The ePen 3 has more power than the previous ePen device, so will heat the liquid in the cartridges faster, giving a more intense vape. However, the new ePen 3 cartridges, hold more liquid than the old style ePen cartridges, allowing you to vape for longer. if you have any further queries, about the new ePen 3, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, between 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Currently helping me quit the cigs”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and it is always nice to hear, that our customer enjoy the transition from cigarettes to vaping. Should you have any queries, about our devices or liquids, you can contact the Customer Care Team on 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 7 years ago

“They do taste, if that’s the right word, like smoking a cig the handle is not slippery like some others are and I find it very suitable for me as others I’ve had in the past taste to mild I find the 2 settings invaluable.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear that our customers, enjoy using our devices. If you have any queries, about any of our products, the Customer Care Team are more than happy to assist. They can be contacted on 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays). Alternatively you can e-mail at info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“I've stopped smoking for 17 months now and it's all down to the Vype. Couldn't be happier.”

Helpful Report

Posted 7 years ago

Hello Kevin. Thank you for your feedback, and we are very pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team, either by telephone on 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Got the ePen,easy to use,easy to switch flavours & it's working! Initially got it to help me cut down on ciggies and so far i've gone from smoking 20 a day to smoking 6 over the 5 days i've had this little beauty! After trying other vape kits in the past i think this might actually be the one that gets me to quit completely & that would be brilliant after being a smoker for 30 years! Only gave 4 stars because i think the battery could do with lasting a little longer & i reeeeally wish the vanilla came in 18mg but they're minor personal issues ☺”

Helpful Report

Posted 7 years ago

Hello Kerry. Thank you for your feedback, and we are glad to hear that you are enjoying using your ePen, which is our most popular device with our customers. If you have any queries about any of our products, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy to use, no coils to worry about. Actually tastes quite pleasant.”

Helpful Report

Posted 7 years ago

Hello Susan. Thank you for your feedback. It is nice to hear that you are enjoying using your device and our range of flavours. Should you have any queries, about our devices or eliquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Enabling me to give up my pipe”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying the transition from tobacco to vaping. Should you have any queries about our products, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail: info@govype.com.

Posted 7 years ago

“Good quality, easy to use, prefer over many other brands.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using our products. Should you have any queries about our products, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail: info@govype.com.

Posted 7 years ago

“They are conveniently located in tesco, so easy to get the product from everywhere”

Helpful Report

Posted 7 years ago

Hello Louise, and thank you for your feedback. We are pleased to hear, that you like using our products, and that you are able to obtain them with ease. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on - 0800 133 7350 (Mondays to Fridays, between the hours of 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I only use vype for liquids which are good, but still cost too much I think considering it costs less than 30p to produce a bottle which is selling for £5.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we have forwarded your comments to the relevant team. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 or by e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,343 reviews