VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The etank pro is wonderful.”

Helpful Report

Posted 7 years ago

Hello Jennifer, and thank you for your feedback. It is always nice to hear, that our customers like using our products. If you have any query, about your device, or any of our eLiquids, you can contact the Customer Care Team. They can be contacted either by telephone on - 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“I'm happy to use but next month star using”

Helpful Report

Posted 7 years ago

Hello Marvin. Thank you for your feedback. If you have any queries about our devices or eLiquids, the Customer Care Team can be contacted on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“good clean fun ! quick and easy !”

Helpful Report

Posted 7 years ago

Hello Andrew, and thank you for your feedback. It is nice to hear that you are enjoying using your device. If you have any queries, about our devices or eLiquids, the Customer Care Team are available to assist. They can be contacted by telephone on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“I use the Vype e-pen - maybe a more expensive way to vape compared with the self-fillers from the local e-cig store. Having said that the e-pen has a good quick way of loading the liquid using the cartridges and avoids accidental ingestion. Another point is you can vape like using a pipe with these and keep the pen longer in your mouth- some of the self-fillers from the local store burn hot and have to be removed from the mouth after a quick vape. The e-pen is my current method of vaping - I have occasionally gone back to the old filling method using other e-cigs - but then always seem to go back to the Vype.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, regarding your ePen. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“Good battery life over other mods due to low wattage, enough to take out comfortably without having to worry about the battery dying”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. regarding your device. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“I am using a aTank Pro and the overall performance is good. It has 2 weaknesses i would like to highlight. Firstly, the liquid keeps on leaking to the battery section causing disruption is smoke. Secondly, the battery charging cap is too loose, keep on sliding freely.”

Helpful Report

Posted 7 years ago

Hello Hassan. Thank you for your feedback. If your device is leaking, this could be due to the atomiser not being correctly aligned inside the tank when it has been changed. Ensure the flat sides of the atomiser align flush with the tank, otherwise this can cause a light gap, and liquid leaking out. If you have any further issues, contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“very good smoke but why do i pay you 6.99 when the coop charge me 399”

Helpful Report

Posted 7 years ago

Hello Michael, and thank you for your feedback. Whilst it is a commercial decision of retailers on how much they charge, we constantly review our pricing structure. If we feel based on customer feedback, that there should be changes, then we can use any feedback as recommendation to change our prices. Your comments have been forwarded to the relevant teams. If you have any further queries, do not hesitate to contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The vype E- box is well made easy to use easy to take apart clean. Parts are ready available and arrive very quickly. You can tell it’s well made when you hold it it feels quite heavy and has a great finish. The only thing is that it needs to have a larger tank the battery lasts a good while though but overall it’s a great product for the start of your vapeing.”

Helpful Report

Posted 7 years ago

Hello Paul, and thank you for your feedback. It is nice to hear, that you are enjoying using your eBox device, and we hope it gives you many hours of enjoyment. If you have any queries, about any of our devices or eLiquids you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“They are easy to use, affordable and have lots of great flavours”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you are enjoying using your products, and the range of flavours available. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“There easy to use them and they have a good design.”

Helpful Report

Posted 7 years ago

Hello Georgios, and thank you very much for your feedback. It is nice to hear, that you are enjoying your Vype device. If you have any queries about any of our products, the Customer Care Team will be happy to assist. You can contact them on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Because of vype I have now stopped smoking cigarettes for over 2 years, they are cheap to buy & mostly readily available - sometimes I find it hard to buy the flavour that I like, more shops should stock Vype. Easy to buy online, but expensive delivery.....”

Helpful Report

Posted 7 years ago

Hello Kelly and thank you for your feedback. It is nice to hear, that you have made the transition from cigarettes to vaping, and like it. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good product but seem to make my nose and throat very dry and irritable”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. A member of the team will contact you soon.

Posted 7 years ago

“Love the pebble one”

Helpful Report

Posted 7 years ago

Hello Roxana. Thank you for your feedback, and we are glad to hear that you like using your new Pebble device. If you have any queries, about any of our products, the Customer Care Team are more than happy to assist. You can contact them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“I like vypes sleek epen look, different colours, flavors, strengths and no spill refills.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear, that you like the ePen device (which is our most popular device) and the different range of flavours available. If you have any queries about any of our products, the Customer Care Team are on hand to help, and you can contact them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Original neat and practical design! Works well. I wish the battery to last longer and the airflow to be little bit more open. Some of the liquids/caps have amazing flavour! Well done!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying the use of your Vype device, and the flavours too. If you have any further queries, regarding any of our e-cigarette devices, or eLiquids, you can contact the Customer Care Team, either by telephone on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The ePen is fabulous, it works well and gives a good vaping experience”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you like using your Vype ePen. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“Makes it very easy to not smoke cigarettes which has to be a good thing !”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, about our devices or eLiquids, the Customer Care Team are available to assist, and you can reach them either by telephone on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail: info@govype.com.

Posted 7 years ago

“Quick and efficient service. Good quality products, nicely packaged.”

Helpful Report

Posted 7 years ago

Hello Adam, and thank you for your feedback to us on your experience using Vype. It is always nice to hear that our customers enjoy using our devices and eLiquids. Should have any queries about our products, you can contact the Customer Care Team either by telephone on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays to Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Nice flavours with good reliable capsules.”

Helpful Report

Posted 7 years ago

Hello Simon. Thank you for your feedback. It is good to hear, that you are enjoying the range of flavours for your device. If you have any queries about any of our eLiquid flavours, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“They're not fags”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,343 reviews