Name: VUSE
Rating: 4.54

“Nice and strong vape”

Posted 7 years ago

Hello Sarah, and thank you for your feedback. It is always nice to hear, that our customers are enjoying using their Vype device. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at info@govype.com.

Posted 7 years ago

“Very good and satisfying product, though can be quite addictive!”

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Posted 7 years ago

Hello Christopher, and thank you for your feedback. We are really pleased to hear, that you are enjoying using your Vype device. Should you have any queries, about any of our devices or eLiquids, you can always contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I use the e liquid refills and find them to be easily posted and sometimes there are offers, it can be difficult getting the e liquid in sainaburys or boots so I like to bulk order and it’s free delivery if you spend over a certain amount and I’ve never had any trouble with delivery!”

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Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, our customers enjoy using our products. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“I love that it’s a cartridge and no messing about with liquid. Quite impressed with how it works, get a good inhalation. I do think it would have been nice to get a special offer as a new customer.”

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Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that you are enjoying using your new Vype device. If you refer a friend to join Vype, and they spend over £15.00 on their first order, both you and the person you refer, each receive a £10.00 credit (that will show as 1000 points) on your Vype account. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“They are making it less difficult to stop smoking”

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Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear, that our customers enjoy the transition from cigarettes to vaping, and are using Vype to do this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Small,compact. Easy to use.”

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Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear, that you are enjoying using your device, and if you have any further queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Excellent service-love my new e-pen-no more spilling liquids!”

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Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that you are enjoying using your new ePen device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com

Posted 7 years ago

“I have not had a cigarette since I switched to Vype, I trust the quality of the liquids, I always order direct each month and they arrive on time”

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Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear, that you have enjoyed the transition from cigarettes to vaping, and that you like our flavours too. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“My wife and I use the vype E Pen because its compact and convenient. On the minus side we have found that 2nd generation E pen are failing faster than the original version.”

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Posted 7 years ago

Hello John, and thank you for your feedback. We are glad to hear that you like using your ePen device. As for the issues you have been having with the device, could you contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Happy is a bit strong description.”

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Posted 7 years ago

Hello Ivana, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Very good. Probably spend 12 pnd on refills a week which is reasonable.”

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Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Good flavour and reliable e-pen vapourisor”

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Posted 7 years ago

Hello Graham, and thank you for your feedback. We are glad to hear that you are enjoying using your ePen device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“They satisfy the hand and lip movements that smoking requires and that is half the battle”

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Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Quick and convenient no mess or fuss”

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Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Vype have been a great intro into ecigs, good range of products that work well but do have some quality control issues where products just aren’t quite up to snuff in some places, overall though I would and do recommend them as a great starter to people wanted to try vaping, 3.5* out of 5*”

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Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Ordering process is simple and straightforward Delivery is quick and well within the promised delivery time Easy and straightforward to use with simple cartridge change over and quite a tactile unite”

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Posted 7 years ago

Hello Graeme, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device, and with the service received too. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“A calming way to relax without cigarettes.”

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Posted 7 years ago

Hello Paul. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Buy the e liquid. Nice flavour but a little expensive and charged for delivery too”

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Posted 7 years ago

Hello Wendy. Thank you for your feedback. There are a range of delivery options available, and if you spend over £34.95 you qualify for free standard delivery (usually £2.99), and over £50.00 (usually £4.99), for free next day delivery (if placed before 4pm Mondays - Thursdays). Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at info@govype.com, and the team will be happy to assist.

Posted 7 years ago

“Great for helping you stop smoking.”

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Posted 7 years ago

Hello Tracey, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are using Vype to do this. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 7 years ago

“Helps me stay off ciggies. However, wish there were low nicotine vype pen cartridges available at local supermarkets in Ealing at least. Only 18 mg available. Which makes it difficult to top up during an emergency - cause 18 mg gives me a throat itch”

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Posted 7 years ago

Hello Varun, and thank you for your feedback. A number of retailers such as Tesco, Sainsbury's, Argos, W H Smith for example that sell our products, and of course you can always order direct from Vype. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews