Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.74

4.7 Rating 5,011 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 5,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good put I think I prefer the shredded bark over the powdered bark”

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Posted 2 years ago

“I've used waking herbs several times over the years and even when there was an issue outside their direct influence, it was handled professionally and quickly. However my last order from them was quite opposite. When my order got to the states and was forwarded on the shipper lost the package, I contacted WH 2 days after the expected delivery date and was assured they'd work with the shipper and resolve the issue timely. I contacted WH several times, dlin different ways over the next 3 weeks, and received no response and no shipment. When the shipper confirmed that a claim had been filed with them and paid out, I conveyed this in my next email to WH. The response was that no claim had been filed with the shipper by them, and that they would resolve the issue. A couple days later, I got an email that they had filed the claim been paid and would I rather get a refund or reship. I asked for the reship, and got my product about a week later - 6 weeks after I'd placed the original order. I understand that shipping issues happen outside of WH control, but the lack of communication really troubled me and makes me concerned to order from them again. I feel if I hadn't been so persistent I wouldn't have gotten a reship or refund and been out the cost of my order.”

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Posted 2 years ago

Hi, Thanks for your feedback. We're sorry to hear that the speed with which we resolved the issue with your order was not up to your expectations. We will certainly use this feedback to see how we can improve our processes. It's good to hear that the problem was finally solved and that the reship arrived.

Posted 2 years ago

“The product took a little longer than was expected but it came as promised. Packaging was great, Product was great! I will definitely order again!”

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Posted 2 years ago

“Ordered from the US to the US and it shipped in less than 2 weeks I had my product.. I've gotten little samples of tea which I love to get too, for free of course.”

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Posted 2 years ago

“Never any problems”

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Posted 2 years ago

“great quality product, fast handling of orders, always some small gift in the package...recommended”

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Posted 2 years ago

“Got the products with no problems. will be using again”

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Posted 2 years ago

“Great product, fast shipping, no complaints.”

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Posted 2 years ago

“Simply Great, as always! Good quality, fast delivery nice gift 🙏”

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Posted 2 years ago

“The purchasing experience is excellant, I am still to test the quality of the products. a word of advice, if you are in South Africa, please dont let your package be distributed by the local Post office, they are bankruppt, I had to hunt my parcel down and physically go fetch it. I hope waking Herbs will have another delivery method (DHL or similar) for my next order.”

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Posted 2 years ago

“Good quality Fast delivery Always friendly”

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Posted 2 years ago

“I haven't test it yet, but service and shipping is well. Thank you”

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Posted 2 years ago

“They arrived in very good condition and the quality was excellent”

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Posted 2 years ago

“Very fast delivery! Good product.”

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Posted 2 years ago

“Caapi and Chacruna are the real deal and at a good price. I hope Waking Herbs can continue to provide this service to the awakening community. One thing that is lacking anywhere on the Internet is a basic, easy-to-understand method for preparing the brew that most of the experts can *agree* on. For example, to use vinegar or not to use vinegar? Add Chacruna to brew or consume separately? Discard the precipitate and keep only the liquid? Is fasting prior to the brew truly necessary? I have never reached out to Waking Herbs regarding these queries, but you have my email if you happen to have the time to respond. Thanks.”

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Posted 2 years ago

“top geregeld: snelle levering en goede producten. Dik tevreden.”

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Posted 2 years ago

“I placed my order 2 months ago and still have not received”

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Posted 2 years ago

Hi Eric, I am sorry to hear that your package did not arrive. We will contact you via email to offer a solution.

Posted 2 years ago

“I'm very happy with the quality of my purchases. Had some initial questions about tracking and Rene was a great help. After a long search through different websites and reviews I'm glad I chose waking herbs”

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Posted 2 years ago

“The guys that I produce are of an excellent quality from your product I wish you had more of the Hidden Valley that I bought 2 years ago which was a much deeper purple in color but I have made adjustments by leaving in longer but still cannot quite get the purple that I got 2 years ago other than that it's an excellent product”

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Posted 2 years ago

“Always good quality and always with an accompanying little gift that teaches me something about wonderful plants that were unknown to me, and the relationship we have with them.”

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Posted 2 years ago

Waking Herbs is rated 4.7 based on 5,011 reviews