Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.74

4.7 Rating 5,161 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 5,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 22nd May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived a week late. Unpotent”

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Posted 2 years ago

Dear Daniel, We appreciate you taking the time to share your feedback with us. We apologize for the delay in the arrival of your product. We understand that receiving it a week later than expected can be inconvenient, and we're sorry for any inconvenience caused. Please note that our standard delivery time is typically 6 weeks, and we strive to ensure timely deliveries within that timeframe. However, we understand that you had specific expectations regarding the delivery date, and we apologize for falling short on this occasion. We are also sorry to hear that the product did not meet your expectations in terms of potency. We take the quality of our products seriously and want to make it right for you. We would like to reach out to you privately to understand more about your experience and find a suitable solution to address your dissatisfaction. We value your satisfaction as a customer, and your feedback is important to us. We will be in touch with you shortly to discuss the issue further and work towards resolving it to your satisfaction. Thank you for bringing this matter to our attention, and we look forward to making it up to you. Best regards, Isabel Customer Service Waking Herbs

Posted 2 years ago

“Ive ordered from u guys before and it was decent. this time it was very poor quality very disappointed. i always suggested u guys to my friends but will no longer be doing that.”

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Posted 2 years ago

Dear valued customer, We sincerely apologize for the disappointing experience you had with your recent order. We deeply regret that the quality of the product did not meet your expectations, especially considering your previous satisfactory experiences with us. Your feedback is important to us, and we want to make things right. We would like to reach out to you privately to gather more details about your specific concerns and discuss a suitable resolution. Our goal is to address your disappointment and regain your trust in our products and services. We apologize for any inconvenience caused, and we appreciate your past recommendations to your friends. We hope to have the opportunity to rectify this situation and provide you with a more positive experience in the future. Thank you for bringing this matter to our attention, and we will be in touch with you shortly to address your concerns. Best regards, Isabel Customer Service Waking Herbs

Posted 2 years ago

“Helpful team and free delivery product was of fantastic quality, thank-you”

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Posted 2 years ago

“I have tried a few different sites and I always come back to Waking Herbs. Great shipping times if you're in the US and a decent product!”

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Posted 2 years ago

“Products are great, but delivery is fairly slow.”

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Posted 2 years ago

“Great quality and shipped quickly..”

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Posted 2 years ago

“Very good, I am really satisfied!”

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Posted 2 years ago

“I have never received my order… it’s just LOST…”

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Posted 2 years ago

Dear Yiting, We are deeply sorry to learn that your order did not arrive as expected. We understand the frustration and inconvenience this must have caused you, and we sincerely apologize for any inconvenience experienced. Rest assured, we take such matters seriously, and we are committed to resolving this issue promptly. To better understand the situation and provide a suitable solution, we will personally reach out to you via email shortly. We will contact you directly to gather more details about the order and discuss available options. We want to ensure that we address your concerns and find a resolution that meets your satisfaction. We genuinely appreciate your understanding and patience during this process. We value you as our customer, and we want to assure you that we are dedicated to rectifying this situation as quickly as possible. Once again, we apologize for any inconvenience this may have caused, and we look forward to speaking with you soon. Thank you for your patience and cooperation. Sincerely, Isabel Customer Service Waking Herbs

Posted 2 years ago

“Nothing to add. Perfect and on time”

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Posted 2 years ago

“There are the most sacred and best quality items in my knows. I believe their mission are most meaningful in the world.🙏🏻”

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Posted 2 years ago

“The customer service at Waking Herbs is as excellent as the plant medicines.”

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Posted 2 years ago

“Every thing goes so smooth when ordering from you, and send me updates through the whole transaction”

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Posted 2 years ago

“excelente service and goods”

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Posted 2 years ago

“Good service and quality products. Prompt delivery. All in all very good.”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Your ACRB is of the highest quality!”

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Posted 2 years ago

Dear Hiroyuki, Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you find our ACRB (Acacia Confusa Root Bark) to be of the highest quality. We take great pride in sourcing and providing top-notch products to our customers, and your satisfaction is our ultimate goal. It's incredibly rewarding to know that our ACRB has met your expectations and has been able to enhance your experience. Your feedback encourages us to continue maintaining our high standards and to consistently deliver exceptional products. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing our ACRB and for taking the time to share your positive experience with us. We look forward to serving you again in the future. Best regards, The Waking Herbs Team

Posted 2 years ago

“Thank you for sending me a replacement. I just got it today!! Great communication, good prices I will shop again soon.”

Helpful Report

Posted 2 years ago

Dear Porsche, Thank you for your kind review! We're delighted to hear that you received the replacement and that you're satisfied with our communication and prices. We appreciate your support and are thrilled to know that you had a positive experience with us. We value your business and look forward to serving you again in the near future. If you have any further inquiries or need assistance with anything, please feel free to reach out. Our team is here to ensure your continued satisfaction. Thank you once again for your feedback and for choosing us as your trusted supplier. We can't wait to have the opportunity to serve you again. Best regards, Isabel Customer Service Waking Herbs

Posted 2 years ago

“I spent a lot of money on Harmaline freebase And its not freebase. This product from China is not what i bought from you before”

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Posted 2 years ago

Dear Bartley, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the discrepancy with the Harmaline freebase you received. We understand that you had specific expectations based on your previous purchase from us, and we sincerely apologize for any confusion or disappointment caused. Rest assured, we take this matter seriously, and we would like to resolve it promptly. We will be contacting you via email shortly to gather more information about your order and discuss the situation further. Our goal is to ensure your satisfaction and address any concerns you may have. Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding as we work towards a resolution. Thank you for being a valued customer, and we look forward to assisting you further. Warm Ecuadorian Greetings, Isabel Customer Service

Posted 2 years ago

“great service, advice fast delivery High quality products”

Helpful Report

Posted 2 years ago

Dear valued customer, On behalf of the entire team at Waking Herbs, we want to express our sincere gratitude for your kind review. We are thrilled to hear that you had a great experience with our service and found our advice to be valuable. Providing excellent customer service is at the core of what we do, and we are delighted to know that we met your expectations. Our team is dedicated to offering the best guidance and support, ensuring that you have a positive and informed experience with our products. We also take pride in our efficient delivery process. We understand the importance of timely shipping, and we are delighted to hear that your order arrived promptly. Our aim is to make your shopping experience as smooth and convenient as possible, and we are glad to have succeeded in doing so. Moreover, we are committed to sourcing and providing only high-quality products. We believe in the power of nature's offerings, and we strive to ensure that every item we offer meets our rigorous standards. It's fantastic to know that the products you received lived up to your expectations in terms of quality. Your feedback serves as a tremendous encouragement to our team. We are constantly working to improve our services and provide even better experiences for our valued customers like you. Once again, we sincerely appreciate your support and trust in our brand. Should you require any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Warmest regards, Isabel Waking Herbs

Posted 2 years ago

“The service team issued remarkable! I had a shipping issue and they promptly and courteously resolved the matter! The Best ❤️”

Helpful Report

Posted 2 years ago

Dear Shari, Thank you so much for taking the time to share your wonderful experience with our service team! We are thrilled to hear that we were able to promptly and courteously resolve the shipping issue you encountered. Providing exceptional customer service is our top priority, and your kind words truly motivate us to continue delivering outstanding assistance. At Waking Herbs, we strive to ensure that every customer receives the best service possible, and it is heartwarming to know that we met your expectations. We greatly appreciate your recognition of our team's efforts in addressing and resolving the matter efficiently. Your positive feedback serves as a great encouragement to our service team members, as they work diligently to provide timely solutions with a touch of courtesy. Rest assured that we will continue to maintain our high standards and go above and beyond to assist our customers. Once again, thank you for choosing our services and for your kind words. We are here to serve you, and we look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Warmest regards, Isabel Waking Herbs

Posted 2 years ago

Waking Herbs is rated 4.7 based on 5,161 reviews