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Walker and Hall Reviews

4.8 Rating 5,136 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,136 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
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Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

I have bought 98% of my purchases at the North West shop, the service was always brilliant whether I was just browsing or shopping, being recognised as an individual amongst the general public was exceptional customer service. The staff knowing that I was looking at a particular product and pointing out new items within that product range made my experience so easy. My family have been customers at Walker & Hall for generations and I am pleased that we are continuing a family tradition into the future.
Helpful Report
Posted 8 years ago
The staff are so helpful & cater to your needs. The store itself is the only store I go to to buy jewellery as I know it's got what I like
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Posted 8 years ago
Friendly professional service
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Posted 8 years ago
Their website and ordering makes it a happy experience. Delivery and packaging is exceptional. What it looks like on W&H website is exactly the same when you receive it. Often buy from here as it is quality products and great service.
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Posted 8 years ago
The shop assistant was very helpful with my purchase, letting me try on the rings that I was interested in, and even polishing one that I already owned.
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Posted 8 years ago
Friendly happy staff, willing to help you find the perfect gift for friend or family. I did not know what to buy for my niece for a special birthday. I have not had children of my own and due to the experience of the staff they told me what was in trend. Which made my young niece very excited. My niece said how did you know, this is what I wanted. Thank you Walker and Hall you made me look good.
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Posted 8 years ago
I love shopping at Walker and Hall. The ladies at Lambton Quay are friendly, funny and so lovely to spend time with. Great advice, exceptional service. Really miss not shopping here since I moved cities.
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Posted 8 years ago
Friendly efficient service
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Posted 8 years ago
Christine and all the ladies at W&H Silverdale are ALWAYS welcoming, happy and friendly, taking the time to provide the very best of customer service, and hence customer satisfaction. Thank you.
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Posted 8 years ago
Friendly and helpful staff made the whole process very simple.
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Posted 8 years ago
Polite staff and always willing to help.
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Posted 8 years ago
Quick service
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Posted 8 years ago
I love the brands you stock and the service is great! A++
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Posted 8 years ago
The service every time I shop with Walker and Hall is impeccable. It is my go for birthday presents because they always turn up looking beautiful!
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Posted 8 years ago
warmest service and exllent quality
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Posted 8 years ago
Great service very helpful when trying to make a choice
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Posted 8 years ago
I chose Pandora Earings and Ring for my Birthday
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Posted 8 years ago
Great service and good range of jewellery available
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Posted 8 years ago
Made an effort to get a henna chain ring delivered in very fast time
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Posted 8 years ago
The staff in store are always very helpful The online service works very well
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Posted 8 years ago
Walker and Hall is rated 4.8 based on 5,136 reviews