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Walker and Hall Reviews

4.8 Rating 5,136 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,136 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

The service is really good and the products are beauty, really like them so much
Helpful Report
Posted 8 years ago
By giving me a $50 voucher and then having a day where I could also use a voucher that I lost and that had expired. And then we got champagne and tasty little sandwiches and savouries. A lovely Saturday morning, I brought some beautiful Zoe & Morgan ear rings.
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Posted 8 years ago
Very helpful and lovely staffs
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Posted 8 years ago
Staff are always helpful, friendly and knowledgeable.
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Posted 8 years ago
Very helpful staff, made me feel as if they had all the time in the world to spend helping me find just the right gift.
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Posted 8 years ago
Walker and Hall has great customer service and are very helpful with any questions and finding the right gift.
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Posted 8 years ago
I've never had any problems. Walker and Hall ALWAYS go out of their way to ensure you're happy. I've had a few problems in my time and been a bit of a difficult customer. I had a faulty ring that was losing stones after about a year and Walker and Hall replaced it easily, no hassles. I also lost a gift card which was really stressful, but Walker and Hall head office cancelled it and replaced it with a new one (I was so relieved!!) I've had friends who have had really good service too.
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Posted 8 years ago
Great quality jewellery and great prices
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Posted 8 years ago
Always make you feel special
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Posted 8 years ago
Love the Karen Walker range they have.
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Posted 8 years ago
They are always so helpful! I purchased a Karen walker chain and wasn't sure on length and your employee helped me pick the perfect length!
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Posted 8 years ago
The staff are so happy to help and get in touch with you fast with quotes
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Posted 8 years ago
They are very helpful instore and through the online chat. The website is easy to use and the deliveries are quick without any problems
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Posted 8 years ago
Great service and good product range, especially the Pandora range.
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Posted 8 years ago
I've always had really good service when I have been into the shop. I have had things on layby and the staff have been really helpful letting me know how much I had left to pay and the time I had to do it in.
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Posted 8 years ago
The help from Head Office I received was un deny-ably the best customer service I have ever received in my entire life.
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Posted 8 years ago
The staff in the Lambton Quay store are amazing, best customer service!
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Posted 8 years ago
Very happy with the service and deliver I get from Walker and Hall
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Posted 8 years ago
I love how they stock all the designer jewelry and have lovely friendly staff. I also like the loyalty program
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Posted 8 years ago
the package arrived very quickly and was beautifully wrapped. It was easy to order and I get points!!
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Posted 8 years ago
Walker and Hall is rated 4.8 based on 5,136 reviews