Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,136 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 1st June 2025

L Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products, speedy shipping, and really lovely wrapping on the jewellery boxes!”

Helpful Report

Posted 8 years ago

“Very well constructed website, that was very easy to review - clear descriptions of items offered with appropriate associated information - excellent on-line purchase facility, and prompt confirmation of acceptance forwarded via email - prompt dispatch of well packaged item - item was as described - in sum, excellent professional service delivery; my first on-line purchase with Walker & Hall but it won't be my last ...”

Helpful Report

Posted 8 years ago

“Awesome service, beautiful wrapping. Thank you!!”

Helpful Report

Posted 8 years ago

“Shilanne was really good and answered all my payment options really quickly and efficiently and make the purchase easy. She is an asset to your company as she ensured the sale happened by being so responsive and describing the purchase in advance etc.”

Helpful Report

Posted 8 years ago

“Easy quick ordering. Purchase arrived in two day's beautifully wrapped with my gift message nicely hand written . Would use Walker & Hall again. Thank you.”

Helpful Report

Posted 8 years ago

“I live in Northern Ireland and contacted Walker and Hall for advice about a present for my son who lives in NZ. Everyone I was in contact with was so helpful and so quick to respond to my emails. The present was purchased and sent out. My son has received the item but as it's for his birthday next month he hasn't opened the parcel yet but I know he will be delighted with it. Also the packaging and the internal wrapping (which he showed me) was really great. It's difficult to buy gifts when you live in a different country, but Walker and Hall made this purchase so easy and I wouldn't hesitate to buy from them again in the future. Thank you to all who helped me ????.”

Helpful Report

Posted 8 years ago

“Love my ring and loved the service - i checked out the store and then ordered online. Both dealers were excellent. When ordering online I got to deal with a great person who made everything so easy. Thanks for everything x”

Helpful Report

Posted 8 years ago

“I did internet shopping, the experience was very quick and easy. The order arrived very quickly all beautifully wrapped for my daughters birthday.”

Helpful Report

Posted 8 years ago

“Customer service 10/10 so helpful, accommodating and friendly. Went above and beyond what I was expecting. Will DEFINITELY be back to purchase again!”

Helpful Report

Posted 8 years ago

“I had an email from someone at W & H apologising profusely as they had sent me the wrong item. She explained that she had resent another parcel, with the correct item and also a prepaid courier bag so I could return incorrect item. I responded to the email, thanking her for her contact, that mistakes happen and I would be only to happy to send the incorrect item back. When I received the item I ordered (Which I absolutely love!) there was a wee card with another apology in it and a thank you to me 'for being so lovely'. This was my fist time as a W & H customer. I am super impressed. The speedy delivery, the gorgeous packaging and what a wonderful staff member you have. Well done! :-)”

Helpful Report

Posted 8 years ago

“Received a birthday voucher and enjoyed searching the website for something - found the perfect thing. Paid a little extra, clicked to buy, and received beautifully wrapped and very promptly. Very pleased with quality of item (little silver tui charm). Delighted :)”

Helpful Report

Posted 8 years ago

“Perfectly packed and presented.”

Helpful Report

Posted 8 years ago

“Amazing service, fast delivery, love using Walker and Hall”

Helpful Report

Posted 8 years ago

“Easy to use, fast postage, basically everything you want from a website!”

Helpful Report

Posted 8 years ago

“Easy, fast, and just a great experience start to finsh from choosing my item online to it arriving at my door.”

Helpful Report

Posted 8 years ago

“Awesome service. Fast delivery as usual. You make shopping online super easy!”

Helpful Report

Posted 8 years ago

“Packaged beautifully, speedy delivery. A fantastic service.”

Helpful Report

Posted 8 years ago

“There was great communication after I had placed my order and I wasn't concerned that it wouldn't arrive in time for my daughter's birthday. Thank you!!”

Helpful Report

Posted 8 years ago

“very helpful when looking for certain items”

Helpful Report

Posted 8 years ago

“Very quick response on an online purchase.”

Helpful Report

Posted 8 years ago

Walker and Hall is rated 4.8 based on 5,136 reviews