Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,151 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,151 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Write Your review

Tell us how Walker and Hall made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my ring and loved the service - i checked out the store and then ordered online. Both dealers were excellent. When ordering online I got to deal with a great person who made everything so easy. Thanks for everything x”

Helpful Report

Posted 8 years ago

“I did internet shopping, the experience was very quick and easy. The order arrived very quickly all beautifully wrapped for my daughters birthday.”

Helpful Report

Posted 8 years ago

“Customer service 10/10 so helpful, accommodating and friendly. Went above and beyond what I was expecting. Will DEFINITELY be back to purchase again!”

Helpful Report

Posted 8 years ago

“I had an email from someone at W & H apologising profusely as they had sent me the wrong item. She explained that she had resent another parcel, with the correct item and also a prepaid courier bag so I could return incorrect item. I responded to the email, thanking her for her contact, that mistakes happen and I would be only to happy to send the incorrect item back. When I received the item I ordered (Which I absolutely love!) there was a wee card with another apology in it and a thank you to me 'for being so lovely'. This was my fist time as a W & H customer. I am super impressed. The speedy delivery, the gorgeous packaging and what a wonderful staff member you have. Well done! :-)”

Helpful Report

Posted 8 years ago

“Received a birthday voucher and enjoyed searching the website for something - found the perfect thing. Paid a little extra, clicked to buy, and received beautifully wrapped and very promptly. Very pleased with quality of item (little silver tui charm). Delighted :)”

Helpful Report

Posted 8 years ago

“Perfectly packed and presented.”

Helpful Report

Posted 9 years ago

“Amazing service, fast delivery, love using Walker and Hall”

Helpful Report

Posted 9 years ago

“Easy to use, fast postage, basically everything you want from a website!”

Helpful Report

Posted 9 years ago

“Easy, fast, and just a great experience start to finsh from choosing my item online to it arriving at my door.”

Helpful Report

Posted 9 years ago

“Awesome service. Fast delivery as usual. You make shopping online super easy!”

Helpful Report

Posted 9 years ago

“Packaged beautifully, speedy delivery. A fantastic service.”

Helpful Report

Posted 9 years ago

“There was great communication after I had placed my order and I wasn't concerned that it wouldn't arrive in time for my daughter's birthday. Thank you!!”

Helpful Report

Posted 9 years ago

“very helpful when looking for certain items”

Helpful Report

Posted 9 years ago

“Very quick response on an online purchase.”

Helpful Report

Posted 9 years ago

“Excellent customer service and fast shipping.”

Helpful Report

Posted 9 years ago

“The gift and card were beautifully presented and delivered very quickly! One happy customer.”

Helpful Report

Posted 9 years ago

“Excellent service as always! Never have to wait long to receive my purchase”

Helpful Report

Posted 9 years ago

“Ordered some jewelry before our international flight out of Auckland where we were meant to pick up our purchases, however, we did not know that we had to order at least 48 hours before our flight so our items weren't there when we were leaving. We were helped by Chrissy and her help was outstanding. She went out of her way to assure us about our items and she managed to send our items EXPRESS to our location so that we could have them in time for our daughter's birthday. Thank you so much, top top top service!!!”

Helpful Report

Posted 9 years ago

“Quick delivery and beautifully gift wrapped and ready to give to my partner on his birthday. He was very happy with his ring :-)”

Helpful Report

Posted 9 years ago

“I needed to purchase a watch for my daughter's 18th birthday and left it to the last minute. I used the "chat" app on the the W&H website and received an instant response and organised the whole thing in 10 minutes. The watch arrived within 2 days, beautifully wrapped. Really impressed with the service - first class”

Helpful Report

Posted 9 years ago

Walker and Hall is rated 4.8 based on 5,151 reviews