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Walker and Hall Reviews

4.8 Rating 5,095 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,095 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Excellent customer service and fast shipping.
Helpful Report
Posted 7 years ago
The gift and card were beautifully presented and delivered very quickly! One happy customer.
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Posted 7 years ago
Excellent service as always! Never have to wait long to receive my purchase
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Posted 7 years ago
Ordered some jewelry before our international flight out of Auckland where we were meant to pick up our purchases, however, we did not know that we had to order at least 48 hours before our flight so our items weren't there when we were leaving. We were helped by Chrissy and her help was outstanding. She went out of her way to assure us about our items and she managed to send our items EXPRESS to our location so that we could have them in time for our daughter's birthday. Thank you so much, top top top service!!!
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Posted 7 years ago
Quick delivery and beautifully gift wrapped and ready to give to my partner on his birthday. He was very happy with his ring :-)
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Posted 7 years ago
I needed to purchase a watch for my daughter's 18th birthday and left it to the last minute. I used the "chat" app on the the W&H website and received an instant response and organised the whole thing in 10 minutes. The watch arrived within 2 days, beautifully wrapped. Really impressed with the service - first class
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Posted 7 years ago
Great service!!
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Posted 7 years ago
Their customer service was great! They gave me the best deal possible.
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Posted 7 years ago
Great service with a smile and very friendly staff at the Silverdale store. Gave options to get a ring made to size vz resized which worked best for us. Great communication with keeping me informed on how the order was going and when it arrived.
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Posted 7 years ago
Very happy gift for my best friend was perfect, plus super efficient shipping!!!
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Posted 7 years ago
Great service - fuss free delivery and beautifully wrapped - perfect!
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Posted 7 years ago
Delivery was fast and came when they said it would and the item came as expected in nice packaging
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Posted 7 years ago
Excellent service, very helpful staff.
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Posted 7 years ago
Very prompt service
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Posted 7 years ago
The staff are always friendly and ready to serve the customer. Also they are willing to step further and help the customer with the orders (if an item is sold out or unavailable in store).
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Posted 7 years ago
The customer service is always so good!!! I really enjoyed each experience when we made contact.
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Posted 7 years ago
Great customer service; the team always go out of their way to do the little extras that make the whole experience enjoyable and memorable.
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Posted 7 years ago
The sales assistants were very friendly without being pushy. They remembered me when I came back in and allowed me to make my decisions without being pushy.
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Posted 7 years ago
Friendly service
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Posted 7 years ago
Purchased a custom made Karen Walker ring. They were happy to accommodate my requests for changes.
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Posted 7 years ago
Walker and Hall is rated 4.8 based on 5,095 reviews