Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,096 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 1st June 2025

L Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

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“Purchased a custom made Karen Walker ring. They were happy to accommodate my requests for changes.”

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Posted 7 years ago

“They were quick in responding to my email and showed fantastic customer service in that email about my online order. Would definitely order online again.”

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Posted 7 years ago

“Excellent customer service its always so warm and welcoming in your stores! :D”

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Posted 7 years ago

“Everything I have purchased from Walker and Hall has been on line. I have been very impressed with the speed of delivery and the beautiful presentation of each piece.”

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Posted 7 years ago

“Wonderful service, always welcoming”

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Posted 7 years ago

“The service is really good and the products are beauty, really like them so much”

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Posted 7 years ago

“By giving me a $50 voucher and then having a day where I could also use a voucher that I lost and that had expired. And then we got champagne and tasty little sandwiches and savouries. A lovely Saturday morning, I brought some beautiful Zoe & Morgan ear rings.”

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Posted 7 years ago

“Very helpful and lovely staffs”

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Posted 7 years ago

“Staff are always helpful, friendly and knowledgeable.”

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Posted 7 years ago

“Very helpful staff, made me feel as if they had all the time in the world to spend helping me find just the right gift.”

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Posted 7 years ago

“Walker and Hall has great customer service and are very helpful with any questions and finding the right gift.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“I've never had any problems. Walker and Hall ALWAYS go out of their way to ensure you're happy. I've had a few problems in my time and been a bit of a difficult customer. I had a faulty ring that was losing stones after about a year and Walker and Hall replaced it easily, no hassles. I also lost a gift card which was really stressful, but Walker and Hall head office cancelled it and replaced it with a new one (I was so relieved!!) I've had friends who have had really good service too.”

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Posted 7 years ago

“Great quality jewellery and great prices”

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Posted 7 years ago

“Always make you feel special”

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Posted 7 years ago

“Love the Karen Walker range they have.”

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Posted 7 years ago

“They are always so helpful! I purchased a Karen walker chain and wasn't sure on length and your employee helped me pick the perfect length!”

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Posted 7 years ago

“The staff are so happy to help and get in touch with you fast with quotes”

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Posted 7 years ago

“They are very helpful instore and through the online chat. The website is easy to use and the deliveries are quick without any problems”

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Posted 7 years ago

“Great service and good product range, especially the Pandora range.”

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Posted 7 years ago

Walker and Hall is rated 4.8 based on 5,096 reviews