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WarmYourFloor.com Reviews

4.8 Rating 2,366 Reviews
96 %
of reviewers recommend WarmYourFloor.com
Company Reviews Metrics Info
4.8
Based on 2,366 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read WarmYourFloor.com Reviews

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael M
Verified Buyer
“Very knowledgeable and helpful representative”
Helpful Report
Posted 4 years ago
Happy to have helped, Michael!
Posted 4 years ago
John K
Verified Buyer
“thermostat was great & easy to install ... item shipped within a week”
Helpful Report
Posted 4 years ago
Thank you for sharing, John!
Posted 4 years ago
Willaim C
Verified Buyer
“We installed this floor 10/12 years ago and it has worked perfectly until last week. I immediately ordered a new thermostat. It is installed and working perfectly, my toes are forever grateful.”
Helpful Report
Posted 4 years ago
Way to be proactive and get the floors back up and running so quickly!
Posted 4 years ago
Mark M
Verified Buyer
“Excellent vendor and came through for me in a pinch. I will provide additional feedback once we get the matts installed in the bathrooms.”
Helpful Report
Posted 4 years ago
Please let us know if you need any assistance when you do the installation!
Posted 4 years ago
Vicki F
Verified Buyer
“User -friendly website. It was easy to decide the best option for my application. Also very fast service - just a few days to receive what I ordered & needed.”
Helpful Report
Posted 4 years ago
Vicki, thank you for sharing your experience!
Posted 4 years ago
Timothy F
Verified Buyer
“Installed easily, thermostat is very stylish on the wall.”
Helpful Report
Posted 4 years ago
Awesome! We love when technology can blend in well.
Posted 4 years ago
Bonnie J
Verified Buyer
“WarmYourFloor kindly helped me over the phone to select the correct replacement thermostat. After informing me as the price, she provided me with several shipping option. The thermostat actually arrived a day earlier than stated, and our electrician installed it without any problems. I'm so pleased to have my nice warm floor back. :-)”
Helpful Report
Posted 4 years ago
Glad to hear everything went smoothly and that your warm floors are being loved once again!
Posted 4 years ago
Tami R
Verified Buyer
“From the phone call to trouble shoot my problem to the delivery of the replacement thermostat, A+.”
Helpful Report
Posted 4 years ago
Thank you for the high rating!
Posted 4 years ago
Kay B
Verified Buyer
“No problems with the operation of the thermostat I have just had all three of mine burn out this week. They were all ten years old. Is that Their lifespan?”
Helpful Report
Posted 4 years ago
Yes, we have seen some thermostats last around 10 - 15 years.
Posted 4 years ago
Phil T
Verified Buyer
“The team was wonderful. We had multiple revisions and they were turned around quickly and we got the end product when they said it would arrive.”
Helpful Report
Posted 4 years ago
We were happy to assist!
Posted 4 years ago
Joe B
Verified Buyer
“Friendly customer service, prompt delivery 👍🏼”
Helpful Report
Posted 4 years ago
Enjoy those warm floors!
Posted 4 years ago
JEFFREY G
Verified Buyer
“Replaced our 15 year old thermostat and it is working great! Thanks.”
Helpful Report
Posted 4 years ago
You are welcome! It's great to hear everything is working well again.
Posted 4 years ago
Gloria C
Verified Buyer
“Easy to install replacement! My kitchen is warm again.”
Helpful Report
Posted 4 years ago
Yay, warm floors again!
Posted 4 years ago
Kim P
Verified Buyer
“Amazing service ordered and delivered very fast. Thanks.”
Helpful Report
Posted 4 years ago
Glad we could assist!
Posted 4 years ago
Thomas B
Verified Buyer
“Delivery was timely and went smoothly. A huge thank you for NOT using the US Post Office. Installation was straight forward. I replace an older SunTouch thermostat - the new model is head & shoulders more user friendly and many new great features.”
Helpful Report
Posted 4 years ago
Thank you for sharing your experience, Thomas. Glad to hear you like the new thermostat!
Posted 4 years ago
JAMES K
Verified Buyer
“Sorry for the delay in doing this review. I just had it installed 04/27/2021. This is a replacement for an no longer available model installed December 2015. That unit's circuit board died due to overload of current (I suppose) from a severe lightening storm. This new unit is very attractive and I do like the touch screen capability to program the required settings. The floor mat works great, and so does this thermostat. I highly recommend this programable thermostat. I ordered this new 2021 unit via email. I contacted WarmYourFloor via telephone to inquire whether the 2015 model was available to purchase, but was told it no longer is available.”
Helpful Report
Posted 4 years ago
We are happy to hear the floor mat and the thermostat is working well for you! Thank you for sharing your experience.
Posted 4 years ago
Darrell P
Verified Buyer
“I ordered by mistake and didn't need it The order and return process was excellent. I wish more companies were like you. Thank you!”
Helpful Report
Posted 4 years ago
Glad everything worked out, Darrel!
Posted 4 years ago
Douglas R
Verified Buyer
“The new SunTouch thermostat is working great! Would have received it in a timely manner if Fed Ex hadn't lost it in their possession. I notified warmyourfloor.com about the lost thermostat and they immediately sent out another one. I can definitely recommend warmyourfloor.com for fair prices and excellent customer service.”
Helpful Report
Posted 4 years ago
Hi Douglas - Once again, sorry FedEx lost the order! But we are glad we were able to send out another one in a timely manner. Warm Wishes, Warm Your Floor
Posted 4 years ago
Richard T
Verified Buyer
“Good replacement for old WarmYourFloor thermostat.”
Helpful Report
Posted 4 years ago
Hi Richard - Glad you found a replacement that worked well for you! Warm Wishes, Warm Your Floor
Posted 4 years ago
Laura S
Verified Buyer
“I didn't do the install but my men did and they were very impressed with how well and easy the cables went in. I can't review installing the mat, however, because we did not do that part.”
Helpful Report
Posted 4 years ago
Hi Laura - Great to hear the install of the cables was easy for your helpers! Please let us know if you have any questions about the installation of the mat. Warm Wishes, Warm Your Floor
Posted 4 years ago
WarmYourFloor.com is rated 4.8 based on 2,366 reviews
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