WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,454 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 5th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered "Nuheat signature" to replace old thermostat (which lost settings with power outage, and not wifi connected). Ordered Friday-- arrived Monday. Wow. Installed in a little over one-half hour (remove and replace). Easy. Intuitive app setup. Happy!!”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience, Eric!

Posted 4 years ago

“Very easy to order and super quick to ship. Product works and my feet no longer dread the tile. Totally satisfied with product and price was very reasonable.”

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Posted 4 years ago

We are glad you are enjoying your warm tile floor!

Posted 4 years ago

“Have had two control failures in 9 years, expected better longevity. Also have two heater mats, one section runs two degrees warmer.?”

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Posted 4 years ago

Monte - If you are still having issues or have any questions, please reach out to customer service directly to best serve you - 1-866-558-3369.

Posted 4 years ago

“The new Programmable thermostat was easy to install and works great.”

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Posted 4 years ago

We hope you are enjoying those heated floors once again!

Posted 4 years ago

“Fast service. Helpful advice given. Good to work with. Highly recommend.”

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Posted 4 years ago

Thank you for sharing, Fred!

Posted 4 years ago

“Ordered it Monday afternoon and received it on Thursday. Installed easy and works great!!!!! Highly recommend these folks.”

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Posted 4 years ago

Thank you, Alan!

Posted 4 years ago

“Helped me diagnose the problem.. Had the thermostat I needed. Fast shipping.”

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Posted 4 years ago

Thank you for sharing, Terrie!

Posted 4 years ago

“Woman who assisted me with purchase was very helpful.”

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Posted 4 years ago

Thank you for sharing, Phyllis!

Posted 4 years ago

“Great customer service! Had a question and within a couple of hours had response! Thanks!”

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Posted 4 years ago

Wonderful! Glad we followed through with a speedy response. Let us know if there is anything else you may need.

Posted 4 years ago

“Always fast shipping and we will see if the repair kit works...The shower door install broke our connections and the floor does not work. We will see what the future brings next week.”

Helpful Report

Posted 4 years ago

Please let us know if you need any assistance!

Posted 4 years ago

“Bought the digital thermostat for my heated bathroom. Arrived quickly, easy install and program, works perfect.”

Helpful Report

Posted 4 years ago

We hope you are enjoying your warm floor once again!

Posted 4 years ago

“Good customer support, although when I had a defective product issue , it was the manufacturer who stepped in to cover the next day delivery of a new heating mat.”

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Posted 4 years ago

Thank you for sharing your experience, Aaron. We are very happy the manufacturer could follow through!

Posted 4 years ago

“Easy to install and working well!”

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Posted 4 years ago

Wonderful! We are glad to hear!

Posted 4 years ago

“The original Thermostat went out at about 10 years. This replacement was an exact fit and is better in that it is easier to read and operate. Mine is located in a closet where I have variable lighting and my eyesight and patience for learning new operating systems, are not what they used to be. This unit is simple, easy to install and program without consuming too many brain cells when I need to adjust it twice a year.”

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Posted 4 years ago

We are glad the product satisfied what you needed in a thermostat!

Posted 4 years ago

“Great service.”

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Posted 4 years ago

We were happy to assist, Mark! Thank you for sharing your experience.

Posted 4 years ago

“Great service and very quick shipping.”

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Posted 4 years ago

Thank you for sharing, Ronald!

Posted 4 years ago

“very helpful”

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Posted 4 years ago

Wonderful! Please let us know if you need anything else in the future.

Posted 4 years ago

“We purchased this unit to replace the previous non-working unit and had a few questions. The representative was able to troubleshoot and assist over the phone for a successful installation.”

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Posted 4 years ago

We were happy to assist! Thank you for sharing your experience.

Posted 4 years ago

“Told me they shipped part of my and would E-mail me when the rest of my order would ship . I did not hear anything for over 10 days. So I called and they told me they shipped the entire order. I was waiting to hear when the rest of the order to ship so I could schedule the project”

Helpful Report

Posted 4 years ago

Hi Michael - We apologize for the lack of communication regarding the shipping of your order. This is not the norm for our system. We will look into this further to see what went awry. We understand orders like these do affect project timelines. If we happen to get your business in the future, please call us immediately if there is no communication within 2-3 business days regarding an update on your order. Thank you for sharing your experience. Best, Warm Your Floor

Posted 4 years ago

“I emailed a question about upgrading to a newer thermostat. The response back was quick and very helpful. So I ordered the new thermostat and again ver quick from ordering to my hands. Great job. R Valentino, Tuckerton NJ”

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Posted 4 years ago

We were happy to help! Enjoy your warm floors controlled by your new thermostat!

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,454 reviews