WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WarmYourFloor kindly helped me over the phone to select the correct replacement thermostat. After informing me as the price, she provided me with several shipping option. The thermostat actually arrived a day earlier than stated, and our electrician installed it without any problems. I'm so pleased to have my nice warm floor back. :-)”

Helpful Report

Posted 4 years ago

Glad to hear everything went smoothly and that your warm floors are being loved once again!

Posted 4 years ago

“From the phone call to trouble shoot my problem to the delivery of the replacement thermostat, A+.”

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Posted 4 years ago

Thank you for the high rating!

Posted 4 years ago

“No problems with the operation of the thermostat I have just had all three of mine burn out this week. They were all ten years old. Is that Their lifespan?”

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Posted 4 years ago

Yes, we have seen some thermostats last around 10 - 15 years.

Posted 4 years ago

“The team was wonderful. We had multiple revisions and they were turned around quickly and we got the end product when they said it would arrive.”

Helpful Report

Posted 4 years ago

We were happy to assist!

Posted 4 years ago

“Friendly customer service, prompt delivery 👍🏼”

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Posted 4 years ago

Enjoy those warm floors!

Posted 4 years ago

“Replaced our 15 year old thermostat and it is working great! Thanks.”

Helpful Report

Posted 4 years ago

You are welcome! It's great to hear everything is working well again.

Posted 4 years ago

“Easy to install replacement! My kitchen is warm again.”

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Posted 4 years ago

Yay, warm floors again!

Posted 4 years ago

“Amazing service ordered and delivered very fast. Thanks.”

Helpful Report

Posted 4 years ago

Glad we could assist!

Posted 4 years ago

“Delivery was timely and went smoothly. A huge thank you for NOT using the US Post Office. Installation was straight forward. I replace an older SunTouch thermostat - the new model is head & shoulders more user friendly and many new great features.”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience, Thomas. Glad to hear you like the new thermostat!

Posted 4 years ago

“Sorry for the delay in doing this review. I just had it installed 04/27/2021. This is a replacement for an no longer available model installed December 2015. That unit's circuit board died due to overload of current (I suppose) from a severe lightening storm. This new unit is very attractive and I do like the touch screen capability to program the required settings. The floor mat works great, and so does this thermostat. I highly recommend this programable thermostat. I ordered this new 2021 unit via email. I contacted WarmYourFloor via telephone to inquire whether the 2015 model was available to purchase, but was told it no longer is available.”

Helpful Report

Posted 4 years ago

We are happy to hear the floor mat and the thermostat is working well for you! Thank you for sharing your experience.

Posted 4 years ago

“I ordered by mistake and didn't need it The order and return process was excellent. I wish more companies were like you. Thank you!”

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Posted 4 years ago

Glad everything worked out, Darrel!

Posted 4 years ago

“The new SunTouch thermostat is working great! Would have received it in a timely manner if Fed Ex hadn't lost it in their possession. I notified warmyourfloor.com about the lost thermostat and they immediately sent out another one. I can definitely recommend warmyourfloor.com for fair prices and excellent customer service.”

Helpful Report

Posted 4 years ago

Hi Douglas - Once again, sorry FedEx lost the order! But we are glad we were able to send out another one in a timely manner. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Good replacement for old WarmYourFloor thermostat.”

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Posted 4 years ago

Hi Richard - Glad you found a replacement that worked well for you! Warm Wishes, Warm Your Floor

Posted 4 years ago

“I didn't do the install but my men did and they were very impressed with how well and easy the cables went in. I can't review installing the mat, however, because we did not do that part.”

Helpful Report

Posted 4 years ago

Hi Laura - Great to hear the install of the cables was easy for your helpers! Please let us know if you have any questions about the installation of the mat. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Please send opportunity to review once all is tested out in 10 days. The purchasing and shipping experience was great”

Helpful Report

Posted 4 years ago

Hi Thomas - Thank you for sharing your purchasing and shipping experience. That is exactly what this review is for (experience with us). If you end up having any questions about the product, please reach out! Warm Wishes, Warm Your Floor

Posted 4 years ago

“I am a remodeling contractor and I have been installing heated floors for many years now. It used to be difficult and expensive but Warm Floors makes it easy and affordable and their tech help is really responsive. I buy several a year and always from Warm Floor.”

Helpful Report

Posted 4 years ago

Hi Mark - Thank you for those kind words. It is our pleasure to make the process easy as possible and affordable. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Since I was replacing a programmable thermostat, the installation was quite easy. Swapped out wire-for-wire and in 10 minutes, all was good. Love the simplicity of this thermostat as does the wife.”

Helpful Report

Posted 4 years ago

Hi Paul - Thank you for sharing your experience with your new thermostat! We love when the product works easily for everyone. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Everything worked out very well. Love the warm floors.”

Helpful Report

Posted 4 years ago

Hi there - We are so glad to hear you are loving your warm floors. Enjoy! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Hi Ryan - Thank you for sharing your experience! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Excellent timing in received it on time.”

Helpful Report

Posted 4 years ago

Hi Cisneros - We love to hear that! Warm Wishes, Warm Your Floor

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews