WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a weird issue with one of the heating films. Its resistance was too high, but only when laid flat. Rolled up (as shipped) the resistance was OK. I called customer support, explained the issue, and was sent a replacement mat with no hassle at all.”

Helpful Report

Posted 4 years ago

Glad we could help rectify the issue, Jon!

Posted 4 years ago

“they make it easy”

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Posted 4 years ago

Thank you for sharing, Michael!

Posted 4 years ago

“Great customer service helped me find a replacement thermostat.”

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Posted 4 years ago

Glad to help, Cyrus!

Posted 4 years ago

“knowledgeable, helpful, the item I ordered was what I needed. Thank You”

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Posted 4 years ago

You are welcome, John! Thank you for sharing.

Posted 4 years ago

“Spoke with a customer service rep and explained my issue. We determined that the floor's thermostat had failed (it had been 6+ years since installation). I ordered a new one, installed it and works perfectly!”

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Posted 4 years ago

“Everything was straight forward and easy to use. Your customer service is by far the best in the industry.”

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Posted 4 years ago

We appreciate your kind words!

Posted 4 years ago

“Mmmmm good”

Helpful Report

Posted 4 years ago

Thank you for sharing, Ed!

Posted 4 years ago

“Works like a charm and was sent to us quickly!!!”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience!

Posted 4 years ago

“Love this company. Competitive pricing, amazing sales & customer service - I would not buy this type of product anywhere else.”

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Posted 4 years ago

Thank you, Paul! Glad we could help.

Posted 4 years ago

“It was easy to fine the product I was looking for. The price was right. Delivery was immediate!”

Helpful Report

Posted 4 years ago

Glad we could make it as easy as possible for you, Darlene!

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thank you for sharing, Joseph!

Posted 4 years ago

“Product is exactly what I needed”

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Posted 4 years ago

Great to hear, Gary!

Posted 4 years ago

“They were exceptionally helpful.n The shipment went out quickly and was delivered without a problem in the time promised. I would recommend them.”

Helpful Report

Posted 4 years ago

Glad we could help, Carl!

Posted 4 years ago

“Good online service and received products fast”

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Posted 4 years ago

Wonderful to hear, Jorge!

Posted 4 years ago

“Installation instructions were challenging since the new thermostat was different from the original model and the labeling of the wiring was not clear. However, installation was completed and it is working perfectly.”

Helpful Report

Posted 4 years ago

Thank you for sharing, Bernard!

Posted 4 years ago

“Very quick turn around! Will definitely order more products in the near future.”

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Posted 4 years ago

Thank you for sharing, Nathan!

Posted 4 years ago

“Outstanding service to help me get the right floor heating setup for my needs. Thank you.”

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Posted 4 years ago

We were happy to assist!

Posted 4 years ago

“Great Service and very knowledgable”

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Posted 4 years ago

Wonderful! Thank you for sharing, John.

Posted 4 years ago

“Easy to work with”

WarmYourFloor.com 5 star review on 24th May 2021

Helpful Report

Posted 4 years ago

Thank you for sharing your photo and video! Glad things were easy to install.

Posted 4 years ago

“Very helpful and informative on product. Shipping went well.”

Helpful Report

Posted 4 years ago

Thank you for sharing, Mike!

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews