WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,364 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“your site was very helpful. thank you”

Helpful Report

Posted 2 years ago

Thank you Patrick for the feedback! We are glad to hear the information on our website was helpful to you.

Posted 2 years ago

“It was very nice dealing with a company that specializes in heating floors. I had to recalculate the square footage I needed and alter the original quote twice. But, everyone should double check their needs.”

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Posted 2 years ago

Thank you for your review Gary. An excellent tip for all!

Posted 2 years ago

“I just ordered a part so there wasn't much to our communication.”

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Posted 2 years ago

Thank you for shopping with us Lisa!

Posted 2 years ago

“I like the unit very much as a replacement over my older one which just gave out. I can get around on the menu but it did not come with a manual which I assume you have to download. All I want to do is use this unit as a stand alone floor heater in my bathroom without any day date or timer option. I will need to turn off any timing options I take it. JUst want to set the temp and forget it without any timer. Please inform me as to how to do that . Thanks Steve.”

Helpful Report

Posted 3 years ago

Hi Steven, Thanks for sharing your experience and it was nice speaking with you over the phone. We are happy you like your Nuheat HOME thermostat and if you need anything else, please give us a call and we'll be happy to help. Warm Regards, Warm Your Floor

Posted 3 years ago

“Programmable thermostat was as described. Delivered on time. Easy replacement for my 20 year old thermostat. Simple to program.”

Helpful Report

Posted 3 years ago

We are happy to hear it is all working well. Thank you for sharing David!

Posted 3 years ago

“The new thermostat is working good ,so far and the help for me installing it was good. Thanks, phil Frame”

Helpful Report

Posted 3 years ago

We are glad to hear all is going well Phil!

Posted 3 years ago

“I needed a thermostat to heat up my floor my old one was busted I looked up warm your floor and ordered one got here in 2 days easy to install everything went great anything like it was 165 wished it was a little cheaper happy face”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send in a review Tommy! We are happy to hear the shipping was fast and the install went great.

Posted 3 years ago

“I have done business with Warm Your Floor.com for many years .They have always been great to work with.”

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Posted 3 years ago

Thank you for being a returning customer!

Posted 3 years ago

“The person on the phone was very helpful in completing my order. The item was received although the shipping seemed to take longer than I expected. It was easy to install in place of the failed older unit and much easier to set up. I like the display and it was a good repair and upgrade.”

Helpful Report

Posted 3 years ago

Thank you for your review John! We are glad to hear you're enjoying your new thermostat!

Posted 3 years ago

“Product as described, easy to follow directions but shipping was crazy high for a baggie with 2 wires and some connectors”

Helpful Report

Posted 3 years ago

Thank you for the feedback Peter. We are happy to hear the product was what you needed! We will look into the shipping.

Posted 3 years ago

“replacement for the older model that when out after a power failure... like that it has a clock and the display auto dims to a nightlight.”

Helpful Report

Posted 3 years ago

Thank you for sharing Lee! Enjoy your new thermostat!

Posted 3 years ago

“Good product and fast delivery”

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Posted 3 years ago

Thank you Laurel for sharing! We are glad to hear you are happy with your product and delivery.

Posted 3 years ago

“our GFI RED LIGHT KEEPS COMING ON?”

Helpful Report

Posted 3 years ago

Hey there Charles, Please give us a call at 1 866 558 3369 so we can help resolve this issue!

Posted 3 years ago

“My new thermostat is so much easier to manage than the old one which was just impossible. So happy to have something I can deal with.”

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Posted 3 years ago

We are so glad to hear your new thermostat is working properly and to your liking! Thank you for sharing Diane!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you Michael for sharing about our great service!

Posted 3 years ago

“I thought I was getting a custom mat but just got the 24” roll. I can make it work but wanted to confirm I wasn’t charged for custom mat?”

Helpful Report

Posted 3 years ago

Thank you Brett for reaching out. According to your order number the 24" mat was what was ordered and fullfilled. Please reach out if we can assist you with this order!

Posted 3 years ago

“Got part in very timely fashion.”

Helpful Report

Posted 3 years ago

Thank you for sharing Steven! We are glad you received the product with prompt shipping!

Posted 3 years ago

“Product came as described the only thing was it just showed up I never knew when it was going to come never got any tracking”

Helpful Report

Posted 3 years ago

Thank you for sharing Steve! I will look into our tracking emails to ensure this is working properly.

Posted 3 years ago

“When I ordered my mat,thermostat,and mat sense pro, on the phone, they should have recommended ordering a second probe. After reading the instructions I ordered a second probe and had to pay $15 for shipping.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Bob! I will pass this along to the rest of the team. Thank you for letting us know how we can improve!

Posted 3 years ago

“The replacement floor control unit worked well. The instructions were a bit vague on the additional connections (compared to the old one) on the back of the control unit. There could have been better explanations of those connections, or at least a link to read up on them and how they could be used.”

Helpful Report

Posted 3 years ago

Thank you Dennis for sharing! I will be sure to pass this along to the rest of the team to provide better clarity in the future. Please let us know if you have any issues and we can assist you!

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,364 reviews