WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“replacement for the older model that when out after a power failure... like that it has a clock and the display auto dims to a nightlight.”

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Posted 4 years ago

Thank you for sharing Lee! Enjoy your new thermostat!

Posted 4 years ago

“Good product and fast delivery”

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Posted 4 years ago

Thank you Laurel for sharing! We are glad to hear you are happy with your product and delivery.

Posted 4 years ago

“our GFI RED LIGHT KEEPS COMING ON?”

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Posted 4 years ago

Hey there Charles, Please give us a call at 1 866 558 3369 so we can help resolve this issue!

Posted 4 years ago

“My new thermostat is so much easier to manage than the old one which was just impossible. So happy to have something I can deal with.”

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Posted 4 years ago

We are so glad to hear your new thermostat is working properly and to your liking! Thank you for sharing Diane!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you Michael for sharing about our great service!

Posted 4 years ago

“I thought I was getting a custom mat but just got the 24” roll. I can make it work but wanted to confirm I wasn’t charged for custom mat?”

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Posted 4 years ago

Thank you Brett for reaching out. According to your order number the 24" mat was what was ordered and fullfilled. Please reach out if we can assist you with this order!

Posted 4 years ago

“Got part in very timely fashion.”

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Posted 4 years ago

Thank you for sharing Steven! We are glad you received the product with prompt shipping!

Posted 4 years ago

“Product came as described the only thing was it just showed up I never knew when it was going to come never got any tracking”

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Posted 4 years ago

Thank you for sharing Steve! I will look into our tracking emails to ensure this is working properly.

Posted 4 years ago

“When I ordered my mat,thermostat,and mat sense pro, on the phone, they should have recommended ordering a second probe. After reading the instructions I ordered a second probe and had to pay $15 for shipping.”

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Posted 4 years ago

Thank you for sharing, Bob! I will pass this along to the rest of the team. Thank you for letting us know how we can improve!

Posted 4 years ago

“The replacement floor control unit worked well. The instructions were a bit vague on the additional connections (compared to the old one) on the back of the control unit. There could have been better explanations of those connections, or at least a link to read up on them and how they could be used.”

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Posted 4 years ago

Thank you Dennis for sharing! I will be sure to pass this along to the rest of the team to provide better clarity in the future. Please let us know if you have any issues and we can assist you!

Posted 4 years ago

“they helped me figure out which system was best for me”

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Posted 4 years ago

We are happy to help Ken! Let us know if you have any more questions.

Posted 4 years ago

“Good communication, still waiting on delivery.”

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Posted 4 years ago

Thank you for sharing Peter!

Posted 4 years ago

“I love the performance of the floor. It warms as expected, and the thermostat adds a nice touch for warming the floor for the times I plan to use it. However the construction of the mats has a weakness. The mesh used to attach the mats to the floor joists can pull loose from the foil if the coiled wire is left hanging too long before hooking up the wiring. It seems that only the adhesive on the foil backing hold the mesh. I was able to repair the mats with a combination of foil tape and strips of wood to hold the mats up. I do appreciate the help I got from technical support at Watts Water.”

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Posted 4 years ago

Thank you Thomas for sharing details of your exerience. We will be sure to pass this along to the rest of the team. Please reach out if you have any other concerns!

Posted 4 years ago

“Worked for 9 nine years, then had to replace the control unit. replacing the controller was easy with good instructions.”

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Posted 4 years ago

Thank you for sharing about the replacing process. Glad to hear all went well!

Posted 4 years ago

“Your product is very expensive for what it is”

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Posted 4 years ago

Thank you for the feedback, Kyle. We strive to provide top-quality products with competitive pricing.

Posted 4 years ago

“My existing thermostat worked after I turned it off and on, but was advised that these thermostats last 7-10 years on average. Ours is 13 years old, so I'm keeping the new one as back-up. I believe this good advice will pay off in the long run.”

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Posted 4 years ago

Wow, 13 years and still going. Douglas, now you'll be ready without wait time for when the time does come to replace that thermostat!

Posted 4 years ago

“Quick service and delivery.”

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Posted 4 years ago

We are glad to hear our service met your needs Jared!

Posted 4 years ago

“This is the second bathroom we are putting this in and love it”

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Posted 4 years ago

Enjoy those warm floors Jamison!

Posted 4 years ago

“The T-stat fixed the problem with my floor heat”

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Posted 4 years ago

We are happy to hear your floors are warm again Joseph!

Posted 4 years ago

“Super easy to install and seems to be very high quality material compared to competitors mats. Only issue is that for warranty coverage it has to be installed by a professional electrician. I do all my own projects and have plenty of electrical experience. Hopefully there will be no need for a warranty claim. Highly recommend this product.”

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Posted 4 years ago

Enjoy those warm floors!

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews