WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience seems to be good so far. I received my materials but I was disappointed that I spent thousands of dollars on the materials and no instructions came with the order.”

Helpful Report

Posted 5 years ago

Hi There - Very frustrating the manufacturer does not add the manuals! We will send you a link to the manual. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The order process for the replacement was pretty easy. But finding someone in our area to come to our home to check out the problem was difficult. There aren’t many experienced with this system.”

Helpful Report

Posted 5 years ago

Hi Charles - If you have any questions about the system, we are certainly available to assist if we can. Our customer service reps have walked a lot of people through the process -- 1.866.558.3369. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The ordering process was simple and efficient. The forecast for delivery was not accurate as the product arrived a week later than the website projected. That said, the thermostat was easy to install and works very well.”

Helpful Report

Posted 5 years ago

Hi R. Gary - Thank you for your candid review! We are sorry to hear it arrive a week later than expected. However, we are glad to know everything else went smoothly. Warm Wishes, Warm Your Floor

Posted 5 years ago

“When my floor stopped heating, and my SunTouch thermostat threw an Error 7 (indicating, ominously, the thermostat would need to be replaced), a web search linked me to a page at WarmYourFloor.com that showed several thermostats that could, supposedly, replace the old one. It was a bit of a leap of faith to order a replacement thermostat from WarmYourFloor.com, but I did it anyway. The new thermostat arrived within the promised delivery window, in good physical condition. I installed it an hour or so ago, and it is indeed WarmingMyFloor! I'd come back to WarmYourFloor.com again, though I'm hoping I don't have to...”

Helpful Report

Posted 5 years ago

Hi William - Thank you for taking a leap of faith! Should you need anything in the future we are here for you. Enjoy those toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Pleasantly surprised at how well our floors are warming up. Thank you!”

Helpful Report

Posted 5 years ago

Great! You deserve warm floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I am using the nVent Nuheat Signature thermostat in ambient air temperature mode as an alternative solution that is controlling resistive heating load of 2000W @ 208V (not a forced air application). Although it is intended for floor heating I have been told that the product can support this application which it has been doing now for ~5 days. The WiFi remote capability to check the operation is the main factor for my purchase. My only complaints are: - I think the displayed temperature is off by +1.5-3° it varies, the unit turns the heat on when the displayed temperature is above the setpoint sometimes and auto enable/schedule is off. - You cannot enable a schedule remotely (Web or App) if the unit has been set to manual mode?”

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Posted 5 years ago

“Came on time. Satisfied”

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Posted 5 years ago

“Have not put on floor”

Helpful Report

Posted 5 years ago

Hi Daniel - Please let us know if you need any assistance when you do your install! Warm Wishes, Warm Your Floor

Posted 5 years ago

“The thermostat I purchased worked fine but when I received it it appeared to have been previously opened like it was a returned item.”

Helpful Report

Posted 5 years ago

“If you can do in floor heating , that's still the best way to go, but if you're retrofitting, this is a good alternative.”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“I can't get the app to work on my iPhone. I need some help please. Thanks. John Rees 501-993-7337 or jrees@reescommercial.com.”

Helpful Report

Posted 5 years ago

“My email brought an accurate and quick response, which I was able to use to solve my problem.”

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Posted 5 years ago

“Part arrived promptly. Somewhat harder to install than advertised. Quick assistance from supplier. Working fine so far.”

Helpful Report

Posted 5 years ago

Hello Richard, Thank you for leaving us with your feedback. Customer satisfaction is our top priority and we are glad to know that our rep was quickly there to assist you with your install. If there is anything else you need, please don't hesitate to reach out to us. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Easy to install and a great replacement thermostat for our 17 year-old prior model.”

Helpful Report

Posted 5 years ago

Hi There - Wow, 17 years?! That's impressive! We hope we love your new thermostat. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great product selection. I was disappointed in the brushed nickel cover plate for the control.”

Helpful Report

Posted 5 years ago

“Got most of the order but did not receive the extra temp probes as promised. Salesman strongly recommended putting in two temp probes in case one failed the system could be used with the spare probe, great idea.......just didn’t make it in the order”

Helpful Report

Posted 5 years ago

Hi David - Thank you for sharing this. I have sent this over to customer service to rectify this issue. Thank you, Warm Your Floor

Posted 5 years ago

“The original thermostats (Solo) went bad after 10 years and we needed to get new ones. No problems with installation. Like that the new ones don't need reset after a power outage. Lighted face makes it easy to see time and temperature. Programming was easy.”

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Posted 5 years ago

“My contractor seemed to install the floors quite easily. I chose the mid-level thermostat and was happy to see that you could adjust the brightness of the screen. I live in the mountains and it is completely dark there, so I did not want any light at night from the thermostat screen. I have only had to turn the floors on once so far , but they seemed to work well. Thank you!”

Helpful Report

Posted 6 years ago

Hello Donna, Thank you for the thorough feedback and we are happy to hear that you are able to enjoy those warm and toasty floors. The lighting adjustment is a novelty feature and we are glad you are getting nights without too much light. We know how that goes. Thank you for your business. Warm Wishes, Warm Your Floors

Posted 6 years ago

“I was hooking up the thermostat the other day and seen the "power module" terminals. Is a power module something I actually need with only 1 Matt??”

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Posted 6 years ago

Stephen, The power module is only needed if you are trying to control over 15 amps on one system. You're one mat won't require the use of a power module.

Posted 6 years ago

“Good site fairly easy to navigate and the folks there provide great customer service. They listened to my project and provided the solution. They provided thorough answers to my questions and were knowledgeable and well versed with their products.”

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Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews