WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly as promised. More to say after my contractor installs.”

Helpful Report

Posted 6 years ago

Hi Eric - Thank you for the feedback. Please let us know if you or your contractor have any questions! Warm Wishes, Warm Your Floor

Posted 6 years ago

“You folks were good. However, I finally got my old sun touch after 3 weeks f trying and 6 restarts including "end of life message" to reboot. I am not sending back what I ordered. Just hoping I get a little more life out of old and if it fails I will new in hand THX”

Helpful Report

Posted 6 years ago

Hi Rod - We completely understand trying to get the most out of a product but happy to hear you have a back up when it is time to switch it out. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“The install was straightforward, the unit seems very good quality, however I am having a tough time connecting two devices to the app. I hope to resolve this with a quick phone call to warm Floor.”

Helpful Report

Posted 7 years ago

Hi Raymond - I double-checked with the customer service team and they confirmed everything was resolved on your end. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Works very good”

Helpful Report

Posted 7 years ago

Hi Hormoz - Glad to know the product you received is working as planned. Please let us know if we can assist you in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Everything worked out well. I'm not sure why you originally said you couldn't send to a P.O. box. It came in a normal size box. I am however, very disappointed with how much you charged for delivery. When it came in a flat rate box.”

Helpful Report

Posted 7 years ago

Hi Stephen, We're glad to hear everything worked out well for you! Sometimes we have issues shipping packages directly to PO boxes. So we always like to check with you to make sure the package can be delivered there without any issues. We're continually working to get cost-effective shipping options to Alaska and Hawaii to keep rates as low as possible for our customers there. We appreciate all your feedback Stephen, thank you!

Posted 7 years ago

“Order process was easy and quick. Good on delivery too. BUT - since building the house in 2007, we have had two thermostat failures. That's not so good.”

Helpful Report

Posted 7 years ago

Hi Charles, We appreciate your feedback. Most thermostat issues can be resolved by simply resetting the breaker to the system. If you continue to have issues, we offer great troubleshooting support as well. Give us a call at 866-558-3369. Thank you!

Posted 7 years ago

“I love your product. But I bought a unit that is Wi-Fi accessible, and it does not interact with our mesh Wi-Fi network. Nowhere on the packaging was that noted. I could’ve saved some money had I gotten the non-Wi-Fi unit. Other than that, I’m very happy.”

Helpful Report

Posted 7 years ago

Hi Steve, We appreciate your feedback. The Wi-Fi thermostat will work with any Wi-Fi network if you download the manufacturer's associated mobile app and register the device. If you have any questions please feel free to contact us at 866-558-3369.

Posted 7 years ago

“this is our second time ordering. love the product in our master bath. delivery was very quick and look forward to installing this in our hall bath now.”

Helpful Report

Posted 7 years ago

Hi Shelley - We hope you are enjoying your master bathroom and your hall bath renovation is going well! Warm Wishes, Warm Your Floor Team

Posted 7 years ago

“I have used this product several times now, easy to work with.”

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Posted 7 years ago

“It works Glad to have back. I need to know more about how it operates.”

Helpful Report

Posted 7 years ago

“Great customer service walking me through the whole process. I’d given very good but shortly after installing my contractor noticed that thin set need to be cured and can’t even use the unit for 28 days. Had he not read that fine prints we would have a lot of problems with thin set cracking. I feel that was deceiving. I’d like a full disclosure at any point. I was pretty disappointed that part was left out.”

Helpful Report

Posted 7 years ago

“Floors have work perfectly, no problems.”

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Posted 7 years ago

“In the middle of installation at this point. So far the installation was easy once the layout was designed. Will know how well it works once I finish the tile installation.”

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Posted 7 years ago

“They were quick and had a good price.”

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Posted 7 years ago

“Good replacement control for a floor heat control that went bad.”

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Posted 7 years ago

“everything went well”

Helpful Report

Posted 7 years ago

“This was a replacement thermostat and the directions were not real clear but it looks like I wired it correctly. The wait to talk to your customer reps is way too long.”

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Posted 7 years ago

“We noticed that the floor that is closer to the electrical source is the warmest. I wish there was a way to snap together electric heat grids so there wouldn't be any cool spots. But overall it sure beats having cold tile in the bathroom. I just wish I had done this in the other 2 bathrooms. Now I'm just waiting to see the electric bill.”

Helpful Report

Posted 7 years ago

“Fast shipping. A little miscommunication about that part of the order was a drop ship. I had to call them to find that out.”

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Posted 7 years ago

“The heat in floor turned out great and my customer loves it .”

Helpful Report

Posted 7 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews