WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got a new thermostat and after 5 days its working great. The only real problem is that we went from a two gang box to a one gang box and had to fabricate something to fit the new thermostat. Warm your floor SHOULD sell a plate that would make this easier. Other than that the thermostat is working "as advertised."”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Doug! We're glad to hear the thermostat is working great for you. We appreciate your suggestion about the plate and will definitely look into that for future improvements!

Posted 1 year ago

“My third unit so installation was simple. Only difficulty was floor sensor wiring. The holes for inserting the wire were too low and pushing stranded wire ito the holes was difficult.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Rand! We're glad to hear the installation process was simple overall, but we appreciate you letting us know about the difficulty with the floor sensor wiring. Your input helps us improve, and if you need any assistance, please don’t hesitate to reach out to us at 1-866-558-3369!

Posted 1 year ago

“The product is good and is working well. The instructions, however, could use more detail. Especially the wiring instructions. For instance, how to feed the wires into the back so the device fits into the electircal box, how to determine the neutral power wire, and how to feed the sensor wires into the connector from the bottom up.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Donna! We're glad to hear the product is working well for you. We appreciate your suggestions about the instructions and will review them to improve clarity, especially for wiring details. If you have any further questions or need assistance, please don’t hesitate to reach out to us at 1-866-558-3369—we’re happy to help!

Posted 1 year ago

“I can't really coment on the website since I called on the phone and was transfered to sales who were quite helpful and provided great service. The Foor is working great now the controller actually sends power to the heating Elements. Ralph Brandon”

Helpful Report

Posted 1 year ago

Thank you, Ralph! We're so glad to hear our sales team provided great service and was able to assist you over the phone. It's fantastic that your floor is working perfectly now—enjoy those warm floors!

Posted 1 year ago

“Very easy to install and performs well for LVP flooring. I was a little disappointed that there are two temperature sensors and there is no discussion about how to connect them. It's not obvious that one is purely a spare. But otherwise I'm very happy with the product and the online customer service.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Thomas! We're glad to hear installation was easy and that it’s performing well with your LVP flooring. We appreciate your note about the temperature sensors and will work to make that detail clearer—your insights help us improve.

Posted 1 year ago

“Was a really great experience! Live help that were knowledgeable, helpful and nice. Excellent customer service!”

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Posted 1 year ago

Thank you so much for your kind words! We're delighted to hear that our live support team made your experience a great one. Providing knowledgeable and friendly service is always our goal—thanks for letting us know we hit the mark!

Posted 1 year ago

“this thermostat replace a cheaper one from another company, not cheap but far better”

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Posted 1 year ago

Thank you for your review, Jebediah! We're glad to hear that our thermostat exceeded your expectations and provided a noticeable improvement in quality. We appreciate you choosing our product and hope it continues to serve you well!

Posted 1 year ago

“Quick, easy and accurate ordering and delivery!”

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Posted 2 years ago

Thank you for sharing your experience, Adam! We are proud to provide quality parts with quick delivery.

Posted 2 years ago

“Product is great, but disappointed in the shipping cost to alaska”

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Posted 2 years ago

Thank you for sharing your experience, Chris! We appreciate the feedback and are glad to hear you are happy with the product.

Posted 2 years ago

“Before I placed the order, I phoned to make sure the new unit was compatible with the unit to be replaced. I was told installation was basically: unplug the old, plug in the new. WRONG! I had to re-wire to connect the new unit, basically a new installation. The control unit is working fine, but installation was delayed a couple weeks until I had time to do a more complex job than I had planned.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience Donna! We are always one phone call away if questions arise. We are glad to hear you were able to install the thermostat and it is working well.

Posted 2 years ago

“Had a thermostat failure. Website was great. Chat feature identified the replacement part promptly and shipping was good. Arrived within a day of their promise. Not Amazon quick but very good. However, maybe engineer/manufacture a product that doesn’t fail in 4-5 years? In summary, very good website experience, average product experience, 4 star net rating. Above average company!”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience Robert! We appreciate your review on our website user experience and our company.

Posted 2 years ago

“I’d give 5 stars, but we still haven’t worked out the kinks!! It installed without too much difficulty, put floor down on top…. But have one strip that’s not heating, still trying to figure out the thermostat. Hopefully with more time & some advice from tall, we’ll have it all figured out!”

Helpful Report

Posted 2 years ago

Thank you for sharing Monica! Please feel free to reach to us with any question and troubleshooting you may have: 1-866-558-3369.

Posted 2 years ago

“Have to turn the electric box 90 degrees for new thermostat, why do you charge the mounting configuration? The instructions for operation the thermostat could be made simpler and a little more step by step.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Edmond. I will relay this back to the team!

Posted 2 years ago

“Thanks for the survey, this is the second one I received. Love the product, love the service. Dont need more Surveys”

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Posted 2 years ago

Thank you for the feedback Mark! We appreciate your review.

Posted 2 years ago

“Once it got warm , it's staying very nice”

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Posted 2 years ago

Thank you for sharing Ora! We are glad to hear your floors are warm again!

Posted 2 years ago

“Previous thermostat quit working after 12 years. Replaced it with new thermostat and my floors are warm again!”

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Posted 2 years ago

Thank you for sharing Neil! We glad to hear the replacement thermostat is working well.

Posted 2 years ago

“The Nuheat thermostat is easy to program!”

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Posted 2 years ago

Thank you for sharing Timothy! We are glad to hear your thermostat is working well.

Posted 2 years ago

“They had the size of mat I needed for the lowest price available”

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Posted 2 years ago

Thank you for sharing about our competitive pricing Alexander!

Posted 2 years ago

“easy peasy”

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Posted 2 years ago

Lemon Squeezy! Thank you for sharing!

Posted 2 years ago

“Could use an operating manual which was not included.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Edward! We will pass this along to the team and see what updates can be made.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews