WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,365 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an replacement part. Very easy to install and is working great!!!! Awesome product.”

Helpful Report

Posted 3 years ago

We love to hear things are easy! Enjoy!

Posted 3 years ago

“Excellent customer service, fast shipping, and when an item was not in stock they personally called me to discuss the matter.”

Helpful Report

Posted 3 years ago

We are glad we could help rectify the issue as soon as we did. Thank you for sharing your experience!

Posted 3 years ago

“Heat mat shipped very quickly, which is no small feat these days! Looks great installed, can’t wait to turn it on after the thinset cures.”

Helpful Report

Posted 3 years ago

Enjoy those warm floors once they are ready to turn on! Thank you for sharing your experience.

Posted 3 years ago

“Easy to order. Shipping was just as promised.”

Helpful Report

Posted 3 years ago

Awesome! We love to make it as easy as possible!

Posted 3 years ago

“Had to replace the controller because the original plastic case was breaking and not making contact. The replacement unit fit right in and is alot easier to program. Everyone I spoke with was very friendly and knowledgable . Thanks!”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience, Michael! We were happy to assist.

Posted 3 years ago

“Easy install. No more programming. Set it and forget it. No cold tile at 5am because I wanted to get going. This was for the second bathroom floor and both are just perfectly warm.”

Helpful Report

Posted 3 years ago

We love hearing that! Glad we had what you needed to have warm feet at 5 am!

Posted 3 years ago

“Get quick responding and delivered. Thanks”

Helpful Report

Posted 3 years ago

You are welcome, Jose! Let us know if there is anything else we can do to assist.

Posted 3 years ago

“What a great customer service experience! I called the 800 # for my Raychem Quickstat TC that had stopped working and found out that that brand and model was no longer available but was guided effortlessly to the replacement unit that matched the sensor and technical specs required for a simple change out. From there I ordered it on their website with a couple of clicks and the unit arrived the next day! I couldn't believe how painless the whole experience was. Thank you WarmYourFloor!”

Helpful Report

Posted 3 years ago

We were happy to make the process as painless as possible! Enjoy those warm floors once again!

Posted 3 years ago

“The website was easy to navigate, and the support staff was very helpful. Kit shipped very quickly as well”

Helpful Report

Posted 3 years ago

Awesome! Let us know if there is anything else we can assist with.

Posted 3 years ago

“Telehelp before purchase was accurate, thermostat installed easily, worked out of the box, no issues”

Helpful Report

Posted 3 years ago

Great! That is what we like to hear!

Posted 3 years ago

“The staff member answering my telephone call was very knowledgeable, clear and efficient and my order arrived promptly, even a bit early. My floor is warm again! Thanks very much.”

Helpful Report

Posted 3 years ago

Enjoy those heated floors!

Posted 3 years ago

“Cost was too high. Not competitive pricing. National Floor in my area has same kit $125 less.”

Helpful Report

Posted 3 years ago

Thank you for sharing your thoughts, Mirek.

Posted 3 years ago

“My thermostat was arrived very quickly and was easy to install. I replaced the thermostat that came with the heated floor kit. This one is SO much easier to use! I am very happy with my experience with warmyourfloor.”

Helpful Report

Posted 3 years ago

Enjoy the new thermostat!

Posted 3 years ago

“Very knowledgeable, helpful and pleasant. Quick delivery.”

Helpful Report

Posted 3 years ago

Wonderful to hear! Thank you for sharing, Jerry.

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

Thank you for sharing! We are always happy to assist.

Posted 3 years ago

“I always buy my supplies through this company and get good quality and service. I install a lot of these floors and these guys have the right stuff.”

Helpful Report

Posted 3 years ago

Thank you for being a loyal customer, Mark. We appreciate you sharing your experiences with us!

Posted 3 years ago

“Your telephone support was superb and was very helpful.”

Helpful Report

Posted 3 years ago

You are very welcome, Marc! Glad we could assist.

Posted 3 years ago

“Works great. It would be even better if the directions came with an electrical wiring diagram. Also, it should come with lead wires as the old controllers did .....Thanks Jamie”

Helpful Report

Posted 3 years ago

Hi James - Thank you for sharing your recommendations. We are glad everything works as it should. While we are not the manufacturers of the t-stat, we can certainly take your recommendations into consideration to assist our customers. Thank you!

Posted 3 years ago

“The old thermostat quit working. I was concerned that the new replacement would not be correct. The installation was easy. The set up was easier than the original. I could not be happier. Thank you very much.”

Helpful Report

Posted 3 years ago

We are happy to hear everything went smoothly, James. Thank you for sharing your experience!

Posted 3 years ago

“As usual the people from WYF did an outstanding job of helping me with another project and fast delivery the week before Christmas. Thank you!”

Helpful Report

Posted 3 years ago

Wonderful! Please let us know if there is anything else we can assist with.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,365 reviews