WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual the people from WYF did an outstanding job of helping me with another project and fast delivery the week before Christmas. Thank you!”

Helpful Report

Posted 3 years ago

Wonderful! Please let us know if there is anything else we can assist with.

Posted 3 years ago

“The product is great and the tech support from the folks at Nuheat was fantastic. The estimated shipping time was 5 days late. Thankfully it arrived a day before guests.”

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Posted 3 years ago

We are sorry to hear the product was late!

Posted 3 years ago

“So far, so good!”

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Posted 3 years ago

Awesome! Let us know if anything changes.

Posted 3 years ago

“I have warm floor in three rooms and love it happy wife happy life and the order we just bought is for my son house he happy too”

Helpful Report

Posted 4 years ago

We are glad there are plenty of warm floors to go around!

Posted 3 years ago

“Exactly what I needed in a timely manner.”

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Posted 4 years ago

Wonderful news!

Posted 3 years ago

“The thermostat works fine but the installation instructions are not good. You should include how to determine which wires are load and line. No reason any homeowner could not install this but that information is not known to those of us who are not electricians.”

Helpful Report

Posted 4 years ago

Thank you for the recommendation!

Posted 3 years ago

“Thermostat was easy to install so far working , let’s see how everything goes for holidays then give you Definite feedback”

Helpful Report

Posted 4 years ago

Yes, please let us know if we can assist in any way!

Posted 3 years ago

“Glad they came out with a replacement for the nuheat SOLO thermostat. the HOME thermostat was a breeze to install and hopefully will be heating my floors for years to come”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience!

Posted 3 years ago

“The underfloor heating was a great solution to not having put heat under the tile. It was easy to install and works very well.”

Helpful Report

Posted 4 years ago

Glad you could install the underfloor heating solution!

Posted 3 years ago

“When my wife gets angry I sleep on the tile floor in the bathroom.I’m now in heaven with my warm floor,I have never slept so good! Thanks so much”

Helpful Report

Posted 4 years ago

Thank you for reviewing!

Posted 3 years ago

“The unit was easy to install and in no time my feet were warm”

Helpful Report

Posted 4 years ago

Enjoy those warm floors!

Posted 3 years ago

“Everything worked as expected.”

Helpful Report

Posted 4 years ago

We like to hear that!

Posted 3 years ago

“I have a heated floor in my four-season Sun Room. The thermostat that was installed when the room was constructed went out. I looked online to see if there was help with it and was directed to "Warmyourfloor". I ordered the unit that was indicated to replace the one I had and ordered it. It was delivered in just a couple of days. The day it arrived, I installed it and was pleased with the ease of operation - on-screen programming is fantastic and it is 100 times easier to operate than the original.”

Helpful Report

Posted 4 years ago

We are glad the new thermostat is even easier!

Posted 3 years ago

“I was very impressed with the customer service. we ordered from them and paid for the overnight air shipping. once the order was made I received a phone call from warm your floor just to check that the addresses on the order were correct so we had no issues with the shipping. Thank you for topnotch service”

Helpful Report

Posted 4 years ago

We are happy to hear everything went smoothly!

Posted 3 years ago

“item was delivered on time to the right recipient - thank you. J”

Helpful Report

Posted 4 years ago

You are welcome! Thank you for sharing your experience.

Posted 3 years ago

“Helpful website and rapid shipping! Now my floor is warm and my wife is happy.”

Helpful Report

Posted 4 years ago

Yay! We are glad you have a happy wife and warm floors!

Posted 3 years ago

“Everything went as it was supposed to go. Love that!!”

Helpful Report

Posted 4 years ago

We love it too!

Posted 3 years ago

“The good - I was able to talk to a live representative who was pleasant and knowledgeable. The bad - the product. I was surprised that my original 4ie thermostat only lasted 3 years and, as the representative informed me, only has a 3-5 year lifespan. Furthermore, when I received my new 6ie thermostat, I discovered that it has a vertical interface, not horizontal. Why would you design a replacement thermostat that has a different orientation? I had no choice but to cut a hole in the wall of my new kitchen and remount the junction box. This was a major inconvenience and worse for others who are not handy. Replacements should have been issued at no charge or a substantial discount. As someone who has worked in manufacturing management, I understand the importance of a quality product, customer satisfaction and customer retention. WarmYourFloors has fallen short in this area.”

Helpful Report

Posted 4 years ago

Thank you for sharing your feedback. We will make sure the manufacturer receives it.

Posted 3 years ago

“very competant tech person”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience with one of our customer service representatives!

Posted 3 years ago

“My thermostat was not working because of a lighting strike to my house ! Got on line and ordered this new upgraded thermostat and problem solved.”

Helpful Report

Posted 4 years ago

We're happy to hear everything else is okay! Glad we could help get it back to normal quickly.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews