WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We called Mathew for technical support. We found him to be helpful and professional.”

Helpful Report

Posted 2 years ago

Thank you for sharing Paul. We are please to have provided you with great service! Thank you for reaching out.

Posted 2 years ago

“Our contractor needed a specific floor heating cable that was unavailable in my area. Warmyourfloor arranged for expedited shipping late in the afternoon and it arrived the next morning, thereby avoiding delay. The courteous and prompt service was greatly appreciated.”

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Posted 2 years ago

Thank you for sharing, George! We appreciate you sharing your experience. We were happy to assist in getting the correct heating cable for your project straight away. Enjoy those warm floors!

Posted 2 years ago

“From ordering to delivery was flawless very pleased”

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Posted 2 years ago

Thank you so much for sharing! We appreciate your review on your ordering experience.

Posted 2 years ago

“Easy to order and fast delivery from stock”

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Posted 2 years ago

Thank you for sharing! We appreciate your feedback.

Posted 2 years ago

“Needed to replace 20 yo thermostat, new touch screen unit was easy to replace old one. Watch a couple of YouTube videos and you are back up and running in no time.”

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Posted 2 years ago

Thank you for sharing John! We are glad to hear you are enjoying the upgrade and the new thermostat is working well.

Posted 2 years ago

“Excellent service! Thank you”

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Posted 2 years ago

Thank you Ravinder for sharing! We appreciate the feedback.

Posted 2 years ago

“Quick response to my purchase”

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Posted 2 years ago

Thank you for sharing William! We are always happy to help answer questions!

Posted 2 years ago

“Great website Great service”

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Posted 2 years ago

Thank you for the review, David! We appreciate the positive feedback about the website and our service.

Posted 2 years ago

“Bought a thermostat from warm your floor. Ordered it and it was quickly shipped. Good customer support.”

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Posted 2 years ago

Thank you for sharing Ron! We are glad to hear the thermostat you ordered arrived quickly.

Posted 2 years ago

“A good and intimate knowledge of products and options available. From Thermostats and wiring to waterproofing.”

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Posted 2 years ago

Thank you for your review David! We appreciate the positive feedback on our knowledgable staff. We were glad to help.

Posted 2 years ago

“I received my warm floor kit well ahead of the date I needed for installation. Preparing a detailed layout before installing ensured complete coverage and I did not have to realign warm wire cable after initial placement. The Sun Stat thermostat was easy to set up and connect to the Wi-Fi, initial programming is simple and scheduling straightforward. Very happy with a nice warm floor on my feet early in the morning and in the evening. Great product that is customized to your requirements.”

WarmYourFloor.com 5 star review on 15th June 2023

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Posted 2 years ago

Thank you Tom for sharing all the details of your experience. We are so glad everything went well with your project and you are enjoying the warm floors!

Posted 2 years ago

“I replaced an older thermostat with a new one. It was easy. No problems.”

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Posted 2 years ago

Thank you for sharing your experience Dave! We are glad to hear the replacement went well and all is working again.

Posted 2 years ago

“The sales team, products, and advice were near perfection. I'll definitely be using these folks again!”

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Posted 2 years ago

Thank you William for this glowing review! We appreciate the kind words and feedback.

Posted 2 years ago

“Very helpful customer support and easy ordering, Christa was super to work with. Thanks!”

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Posted 2 years ago

Thank you for sharing about Christa and her customer service. We appreciate the feedback David!

Posted 2 years ago

“I am very pleased with your service. I ordered a new control and it arrived very quickly and my floor works again.”

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Posted 2 years ago

We are glad to hear your floor is working again! Thank you for sharing your review and enjoy your warm floors.

Posted 2 years ago

“I submitted a rough sketch of my bathroom and an accurate computer diagram that was customized to fit came back for my approval in less than 24 hours. After ordering, the custom mat was shipped and received in about a weeks time. Fantastic service and turnaround. Highly recommended!”

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Posted 2 years ago

Thank you for sharing your experience Robert. We appreciate the review on your experience with us and the recommendation!

Posted 2 years ago

“Great service from the young lady who I spoke to on the phone and who fixed my order with almost no added direction at all. She was great!”

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Posted 2 years ago

Thank you for sharing about our service team Austin. We appreciate your review!

Posted 2 years ago

“Company was responsive. Installation was a challenge due to the stiffness of the tightly rolled panels (mine were 15' long), and compounded by the electrical connections being preattached, which made that end of the roll heavy and unwieldy to begin with. Would be so much simpler to allow installer to clip on the wiring after stapling the panels up.”

Helpful Report

Posted 2 years ago

Thank you very much for the feedback, we will be sure to pass this along to our team. We appreciate the time you took to write the review Eric!

Posted 2 years ago

“Very helpful and responsive company.”

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Posted 2 years ago

Thank you for sharing about our company and your pleasant experience with us John!

Posted 2 years ago

“We love our new thermostat which replaces our old one. Easier to use and set.”

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Posted 2 years ago

Thank you for sharing Ira! We are glad to hear your new thermostat is working and you're enjoying the upgraded model.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews