WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not installed yet. Waiting for other items to arrive.”

Helpful Report

Posted 2 years ago

Thank you for the review Craig! Be sure to reach out if you have any questions during installation.

Posted 2 years ago

“Product arrived quickly and we were able to get our floors up and running in only a few days!”

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Posted 2 years ago

We are so glad to hear your floors are warm again! Thank you for utilizing our fast shipping and leaving your feedback.

Posted 2 years ago

“Easy shopping and fast shipping.”

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Posted 2 years ago

Thank you John for sharing about our fast shipping and shopping on our website. We appreciate the feedback!

Posted 2 years ago

“The new thermostat is working great and easy to navigate!”

Helpful Report

Posted 2 years ago

We are glad to hear all is in working order again Mark. Thank you for sharing about your new thermostat!

Posted 2 years ago

“Great customer service Quick delivery Everything included in kit as promised”

WarmYourFloor.com 5 star review on 15th May 2023

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Posted 2 years ago

Great job Slavko! It looks great and we appreciate the review on your experience.

Posted 2 years ago

“Special sizes made and delivered as we needed.”

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Posted 2 years ago

We are glad to hear you received what you needed for your project. Thank you for sharing Kelly!

Posted 2 years ago

“We needed a replacement control unit. Customer service was very helpful and sent the unit quickly”

Helpful Report

Posted 2 years ago

Thank you for sharing Kay! We appreciate the feedback on our customer service and are glad to hear we were helpful.

Posted 2 years ago

“We love the warm floors we have in our kitchen and 2 of our bathrooms. It feels so good on our bare feet.”

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Posted 2 years ago

We are happy to hear you're enjoying the warm floors Bruce! Thank you for sharing.

Posted 2 years ago

“my order was very good and clear instructions to instll”

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Posted 2 years ago

Glad to hear the install went well Yakup! Thank you for sharing with us.

Posted 2 years ago

“Bought a new unit because we had and old out dated one. It work’s amazing and it’s nice that I can use and app to change the temp of the floor!”

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Posted 2 years ago

Enjoy those warm floors Christina! We are glad to hear an updated unit fixed the issue.

Posted 2 years ago

“Very impressed with the service and knowledge of the product”

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Posted 2 years ago

Thank you for the compliment Dan! We are proud to have served you well.

Posted 2 years ago

“Shipment arrived on time. Great Prices”

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Posted 2 years ago

Thank you for sharing Alexander! We love hearing this feedback :)

Posted 2 years ago

“Very knowledgeable and helpful, with good customer etiquette. Easy to work with.”

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Posted 2 years ago

We appreciate your review of our quality service. Thank you for sharing this with others, William!

Posted 2 years ago

“Very helpful. I placed an order and needed to return. The response was a fast efficient exchange for the proper size.”

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Posted 2 years ago

Thank you for sharing your exchange experience! We appreciate working with you to get the necessary materials to you.

Posted 2 years ago

“no thank you thanks”

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Posted 2 years ago

“The communication was fast and correct. You answered my question, pointed me to the right product and I’m back to being happy with warm feet on a cold winters morning. 😍”

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Posted 2 years ago

Thank you for your review Don! We are glad to hear your warm floors are working again.

Posted 2 years ago

“Materials were received quickly, and well packaged. When I reached out to support due to some confusion in the manufacturer package information contradicting manufacturer online information, they called me back the following morning, quickly investigated and sent along a sensor that was not enclosed with the thermostat due to a change in manufacturer packaging change. I could not be more surprised, service of that caliber is seriously lacking in most companies.”

Helpful Report

Posted 2 years ago

Thank you Bryan! We appreciate your review of our service and the compliments to our staff. We are always glad to help and, in your case, provide you will the additional products or information needed to get the project finished. Thank you for reaching out!

Posted 2 years ago

“I've never had heated floors before, and our contractor just sent us a link, so I really didn't know what I was buying. I bought way too many smaller units, and your customer service put a hold on the order, and took the time to phone me and talk me through what I would actually need. It was less expensive overall and I really appreciated her stepping in to help!”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience, Jane! We are always happy to help and are glad we were able to save you money with your order. Enjoy those warm floors!

Posted 2 years ago

“Easy to use website, and prompt shipping. Product worked great.”

Helpful Report

Posted 2 years ago

Thank you for sharing about your online experience Joe. We are glad to hear the process was smooth and the project was completed!

Posted 2 years ago

“the person i talked to got me a replacement stat in a timelay manor”

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Posted 2 years ago

Thank you for sharing Kirk! We are so glad to hear you received the product quickly.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews