WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,279 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“I could not have asked for more. I had 4 different kinds of Nuheat thermostat controls, on 4 heated floors, dating back 20 years. warmyourfloor had ALL the technical information on the 4 discontinued controls enabling my electrician to confidently install an nVent Signature control. The older controls suffered from nascent programming and weak backlit displays. These new controls have bright displays and simple programming. Thank you!!!”

Helpful Report

Posted 1 year ago

Thank you for sharing, Craig. We appreciate the detailed feedback with replacing your outdated thermostats to newer versions. We are glad to hear you're enjoying them!

Posted 1 year ago

“Delivery was fast”

Helpful Report

Posted 1 year ago

Thank you Teresa for sharing about our fast shipping!

Posted 1 year ago

“Good product, shipped on time, all working as expected, good customer service”

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Posted 1 year ago

Thank you Scott for sharing! We are glad to hear all is working well and we were able to support you through this process.

Posted 1 year ago

“New thermostats came in a timely manner and our floors work again!”

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Posted 1 year ago

Thank you for your review Jeffrey! We appreciate the feedback on the fast shipping and are glad to hear everything is in working order again.

Posted 1 year ago

“Great experience. Went with the 240V 240SQF option, which was 2 spools of warm wire to run. Had a few questions when I ordered as it was the MA tax free weekend. Folks at WYF were able to help and accomodate the tax credit. Had a few questions on the install and again, very prompt in getting back to me. Install wet well, all the items in the kit were included and took me 5 hours to lay out all the floor from start to finish (obviously not including sub floor prep and final tile install). We have been using it the past few days on the cool mornings in our 3 season room. Works great. Dogs love it! Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for sharing Roland! We love talking to our customers to make sure they have all their questions answered. Enjoy those warm floors!

Posted 1 year ago

“Purchase online was easy and delivery for 10’ x 30” mat and thermostat timely.”

Helpful Report

Posted 1 year ago

Thank you for sharing! We are glad to hear your experience was a positive and timely.

Posted 1 year ago

“Everything arrived safely, but took longer than say, Amazon, etc.”

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Posted 1 year ago

Thank you for sharing Jason. We appreciate the feedback.

Posted 1 year ago

“Very helpful, pleasant.”

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Posted 1 year ago

Thank you very much for sharing! We appreciate your positive feedback.

Posted 1 year ago

“Shipping box was too small for 42” x 84” heating mat and thermostat. Electrical lead was smashed (looks intact though) and t stat box crushed as it was forced into packaging. Have not installed either yet. Hope everything works as advertised. Shipping should take better care of packaging items as it relates to 1st impressions.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Michael. We will relay this to the shipping department as it seems it does not sound like our normal standard

Posted 1 year ago

“Very easy to work with and fast delivery. What more could you want.”

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Posted 1 year ago

Thank you for sharing that excellent description of our service Craig. We appreciate your review!

Posted 1 year ago

“On the ball. Good service.”

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Posted 1 year ago

Thank you for sharing Carl! We appreciate your review of our service.

Posted 1 year ago

“Great product and helpful service.”

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Posted 1 year ago

Thank you for sharing! We appreciate the feedback on our service and products.

Posted 1 year ago

“Great customer service was very helpful. Replacement thermostat arrived in a couple of days. The thermostat is installed and working well.”

Helpful Report

Posted 1 year ago

We are glad to hear everything is in working order again Julie. Thank you for sharing your experience!

Posted 1 year ago

“Exelent job guys.”

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Posted 1 year ago

Thank you for sharing with us Adis!

Posted 1 year ago

“Great Company for all my floor warming needs...Custom options to fit any designed space!!”

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Posted 1 year ago

Thank you for sharing Jason! We appreciate working with you and all your projects.

Posted 1 year ago

“I ordered my flooring mat. They called and confirmed the order and I had my package the next day. They do it right!!”

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Posted 1 year ago

Thank you Jeremy for you review! We appreciate you sharing your quick delivery experience and the positive feedback.

Posted 1 year ago

“Good price. Fast delivery. Will purchase from them again.”

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Posted 1 year ago

Thank you for sharing your feedback! We appreciate your review.

Posted 1 year ago

“Purchased the Home controller to replace a 15-year-old Solo controller that 'died'. The provided instructions were perfectly clear and replacement was quick. Compared to the Solo, programming is much simpler and the larger screen display can easily be read without seeking one's eyeware.”

Helpful Report

Posted 2 years ago

Thank you for sharing, William! We are glad you are enjoying your new thermostat.

Posted 2 years ago

“Kelsie was a dream to work with. Nice, knowledgable and reliable. My second time using this company”

Helpful Report

Posted 2 years ago

Thank you Ricardo! We appreciate the feedback on Kelsie and are proud we were able to assist you with your order.

Posted 2 years ago

“We called Mathew for technical support. We found him to be helpful and professional.”

Helpful Report

Posted 2 years ago

Thank you for sharing Paul. We are please to have provided you with great service! Thank you for reaching out.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,279 reviews