WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They we're very professional they know their product very well and shipped it and arrived exactly on time you're ever looking for heated floors this is the one place I would recommend”

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Posted 5 years ago

Hi Chris - Exactly what we like to hear! Warm Wishes, Warm Your Floor

Posted 4 years ago

“The gentleman on the phone was very knowledgeable and took my order quickly. He was very nice and everything went smoothly. I received my mats and thermostat very quickly and the order was complete and correct. Not much more I could have asked for. Thanks Warm Your Floor.”

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Posted 5 years ago

Hi Dave - Perfect. Glad to hear we met expectations! We strive to do that and more. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Came on time. Satisfied”

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Posted 5 years ago

“Lost my sensor from my original purchase not knowing they sale the sensor separate”

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Posted 5 years ago

“Shipment of item has not arrived. It’s been 9 days since I placed the order. Sending me a survey is a little premature. Don’t you think?”

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Posted 5 years ago

Hi Patrick - You are absolutely right, it definitely was a little premature. We are sorry about that. Our system used to be on par with the normal shipping times with UPS and USPS, but timeframes changed with the influx of packages being shipped throughout the country. It looks as though your package arrived on Dec 19. Please let us know if you need any further assistance. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Fast shipping! Had the product I needed.”

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Posted 5 years ago

Hi John - Perfect! Glad to hear. Let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Have installed many for my clients and now it's my turn . Looking forward to a warm feet as my clients have told me”

Helpful Report

Posted 5 years ago

Hi James - We hope you have warm feet like your clients -- you deserve warm feet! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Have not put on floor”

Helpful Report

Posted 5 years ago

Hi Daniel - Please let us know if you need any assistance when you do your install! Warm Wishes, Warm Your Floor

Posted 4 years ago

“The staff and techs were very helpful in ordering the correct thermostat. Also, offered instruction on how to install. We have been very pleased with our floor system since installation.”

Helpful Report

Posted 5 years ago

Hi Richard - We are glad to hear the ordering went smoothly and we were able to guide you with an easy install. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Product is amazing with fast shipping. Customer service is a top notch group that is there if you run into a problem.”

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Posted 5 years ago

Hi Travis - Thank you for your kind words -- glad we could help. We will always strive to be "top-notch"! Warm Wishes, Warm Your Floor

Posted 4 years ago

“The thermostat fixed our problem!”

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Posted 5 years ago

Hi Donna - Easy peasy! Let us know if you need assistance in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“My thurmesr”

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Posted 5 years ago

“There was not enough material to do the whole floor. So, just had to do the center. Floor is cold around toilet, and one side of shower. Also, when we build again, can it be put inside the shower?? Under tile, of course.”

Helpful Report

Posted 5 years ago

“Part arrived not in the quality the we were expecting and I was still responsible for the return shipping. Despite technical expertise of my plumber who advised against installing the drain.”

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Posted 5 years ago

“If this worked which it doesn’t. It’s the worst set or directions I have ever seen. If it worked you would have to put three extra large electrical boxes in for all the wires. It doesn’t work. When I called for a technician, he was way to smart to talk to me. It’s very obvious why people stick with baseboard.”

Helpful Report

Posted 5 years ago

“The Nuheat Home thermostat works perfectly in controlling the heat to my tile bathroom floor. It is also much more easily programmable than the Nuheat thermostat it replaced (after 15 years of use). The only thing I wish the Nuheat Home thermostat had retained from the earlier Nuheat thermostat is the built-in nightlight, which was helpful in avoiding bumping into things when utilizing the bathroom at night in the dark.”

Helpful Report

Posted 5 years ago

Hi William - We are glad to hear you are enjoying the newer HOME Thermostat (other than the lack of a nightlight). We'll pass your note to the manufacturer. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Very easy to install my floors are warming up right now so relieved to have a simple thermostat LINDA BRYAN”

Helpful Report

Posted 5 years ago

Hi Linda - Glad to hear you are enjoying your warm floors! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Has not come yet”

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Posted 5 years ago

Hi Paul - According to our records, your order arrived on Dec 16. We apologize for any delay and the inconvenience this may have caused. As you may know, December shipping was experiencing an abnormal level of influx due to the holidays. Please let us know if there is anything we can do to assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Shipping was super fast and customer service was beyond expectations. They communicated a portion of my order would be slightly delayed and were willing to make arrangements to reduce delay time.”

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Posted 5 years ago

Hi Daniel - Thank you for understanding the shipping issues. And we were glad to help! Warm Wishes, Warm Your Floor

Posted 4 years ago

“We couldn’t live without these floors.... for longer than 3 days. Thank you. This is the forth unit we have purchased over the years and I wondered if I could return this one so you might tell me what’s happening to them. Tx”

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Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews