WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT customer service!!!”

Helpful Report

Posted 4 years ago

Hi Andrew - Thank you so much for your feedback, we really appreciate it. As always, if there is anything we can do to assist you, please let us know! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Great customer service Required floor mat was in stock, straight forward install. Heat mat and thermostat work perfectly. Thank you”

Helpful Report

Posted 4 years ago

Hi Douglas - We are so glad to hear you are enjoying your warm floors! Please let us know if there is anything we can do to assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Received the floor quickly, next week it will be installed, so reviews to come. So far good thanks”

Helpful Report

Posted 4 years ago

Hi Michael - Glad everything came quickly! Please let us know if you have any issues installing. Warm Wishes, Warm Your Floor

Posted 4 years ago

“My old programmable thermostat suddenly failed to heat my floor when it was supposed to and to the proper pre-set temperature. The new Home thermostat was easy to install, straightforward to program, and now works very well. I particularly like the diagnostic testing feature on the Home thermostat.”

Helpful Report

Posted 4 years ago

Hi Stephen - We are glad to hear everything is now working and that the HOME t-stat is working well! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Prompt, efficient, cordial service. Have yet to have thermostat installed, but am sure it will be fine.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! Please let us know if we can assist in the future.

Posted 4 years ago

“New thermostat arrived quickly.”

Helpful Report

Posted 4 years ago

Wonderful! Please let us know if you need assistance in the future.

Posted 4 years ago

“Linda did a great job walking me through an analysis of my problem and helping me select the correct replacement part. She also was very helpful in describing what I would need to do to install the part successfully. Wish all my troubleshooting interactions went this well.”

Helpful Report

Posted 4 years ago

Hi Gerald - Happy to hear Linda was able to walk you through everything. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Timely delivery. Have not yet installed the unit due to the holiday. I will reach out if I have any issues.”

Helpful Report

Posted 4 years ago

Hi Michael - Glad to hear everything arrived in a timely manner. Please let us know if you have any questions about the install. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Works like a charm”

Helpful Report

Posted 4 years ago

“Ordered replacement thermostat. Fast delivery.”

Helpful Report

Posted 4 years ago

“Parts arrived quickly and instructions were plain and simple to understand. Thank you.”

Helpful Report

Posted 4 years ago

“The installation of my replacement thermostat went smoothly. I had a question and the help desk was very friendly, clear and efficient.”

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Posted 4 years ago

“Great product and easy to install. On time shipping”

Helpful Report

Posted 4 years ago

“Was quickly delivered, and easy to install.”

Helpful Report

Posted 4 years ago

“Great. customer service and prompt delivery.”

Helpful Report

Posted 4 years ago

“Quick...very quick”

Helpful Report

Posted 4 years ago

“For some reason I could not program my thermostat, I called to get some advise. After walking me through the system it was determined my thermostat needed replacing. I ordered a new one and arrived right away and now works great. Thoroughly enjoy the warm floors. However I am not happy I had to replace the thermostat after only 3 years.”

Helpful Report

Posted 4 years ago

“Great job, arrived a day earlier than expected. Nice warm bathroom”

Helpful Report

Posted 4 years ago

Hello Thomas, We are very pleased to hear you received your shipment on time and enjoying those warm bathroom floors beneath your toes. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Easy online purchase arrived sooner than expected. Thanks!”

Helpful Report

Posted 4 years ago

Hello, Excellent to hear and thank you for your feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“This was a replacement thermostat. Much easier to program”

Helpful Report

Posted 4 years ago

Hello, We are happy you found what you needed and it's a more efficient program. Thank you for your feedback. Warm WIshes, Warm Your Floors

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews