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WarmYourFloor.com Reviews

4.8 Rating 2,281 Reviews
96 %
of reviewers recommend WarmYourFloor.com
Company Reviews Metrics Info
4.8
Based on 2,281 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read WarmYourFloor.com Reviews

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very responsive & knowledgeable pre-sale info.”
Helpful Report
Posted 4 years ago
Hello, We value your feedback and we are very happy to know you received excellent customer service. Your satisfaction is our top priority. Warm Wishes, Warm Your Floors
Posted 4 years ago
George C
Verified Buyer
“Your customer service/technical assistance is great. You treat your customers like they are intelligent and helped me identify the issue and fix my problem by installing a new thermostat myself.”
Helpful Report
Posted 4 years ago
Hello George, We are so happy to hear you received great customer service and the technical assistance to install the thermostat on your own. Your satisfaction is our top priority and ensuring our customers' floors are warm and toasty. Warm Wishes, Warm Your Floors
Posted 4 years ago
Anonymous
Verified Buyer
“Received the new control in a just a few days. Very please.”
Helpful Report
Posted 4 years ago
Hello, We are so happy you are pleased with your purchase and we appreciate your feedback. Enjoy those warm floors. Warm Wishes, Warm Your Floors
Posted 4 years ago
James D
Verified Buyer
“I have ordering Suntouch products from you for many years - never had a complaint, your service is excellent”
Helpful Report
Posted 4 years ago
Hello James, We are very grateful for your customer loyalty and we always appreciate hearing from our satisfied customers. Warm Wishes, Warm Your Floors
Posted 4 years ago
Judith B
Verified Buyer
“Superb service. Knowledgeable and very helpful. Delightful to work with”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick delivery. Nice features in newest version.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great experience. Fantastic customer service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very helpful and very responsive to my needs.”
Helpful Report
Posted 4 years ago
Sawyer S
Verified Buyer
“You guys rock it.”
Helpful Report
Posted 4 years ago
Jan M
Verified Buyer
“Omar helped me get the right thermostat. He was very timely in returning my calls & delivery was quick. My new thermostat is installed & working great. If & when I need any additional help in the future, I will call this company. I’m very satisfied!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“great products”
Helpful Report
Posted 4 years ago
Ron T
Verified Buyer
“Ordered a new thermostat. received order within a few days , change out was simple.”
Helpful Report
Posted 4 years ago
JAY M
Verified Buyer
“Product received and worked as described. Bought it at a good price.”
Helpful Report
Posted 4 years ago
Larae K
Verified Buyer
“Chelsey was amazing to work with! Knowledgeable, friendly and she actually followed up with me when my floor mat came in on back order! Thank you!”
Helpful Report
Posted 4 years ago
Karl B
Verified Buyer
“Customer Care team was knowledgeable and answered my questions quickly. I placed my order, received my replacement thermostat, got it installed - fantastic!”
Helpful Report
Posted 4 years ago
Jon L
Verified Buyer
“Left telephone Message due to different Time Zones, but was contacted quickly. Caller was courteous and knowledgeable. Ordering replacement Thermostat was easy, that's why I believe this Company deserves a 5 star review.”
Helpful Report
Posted 4 years ago
Eva M
Verified Buyer
“Customer service was great I had to replace my thermostat for my floors and I ordered it on a Wednesday and received it on a Friday . Couldn't ask for quicker service and free delivery too!”
Helpful Report
Posted 4 years ago
Hello Eva, We are very happy to hear you received the new thermostat quickly and that our customer service department was helpful for you. We hope you are enjoying your warm and toasty floors by now. Warm Wishes, Warm Your Floors
Posted 4 years ago
Farrah M
Verified Buyer
“Quick shipping. Products arrived as ordered.”
Helpful Report
Posted 4 years ago
Hello Farrah, Thank you for the feedback and we are happy you found what you needed. Warm Wishes, Warm Your Floors
Posted 4 years ago
Anonymous
Verified Buyer
“Quick delivery and product tested well. Installed and working great!”
WarmYourFloor.com 5 star review on 12th November 2020
Helpful Report
Posted 4 years ago
Hello, Thank you for uploading a picture of your cozy bathroom. We are so happy to hear your installation went well and we hope you enjoying those warm floors as the cold weather sets in. Warm Wishes, Warm Your Floors
Posted 4 years ago
David H
Verified Buyer
“Easy to install Warm feet in the winter”
Helpful Report
Posted 4 years ago
Hello David, Warm floors = toasty toes. We are happy you are satisfied. Warm Wishes, Warm Your Floors
Posted 4 years ago
WarmYourFloor.com is rated 4.8 based on 2,281 reviews
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