WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady that helped me was knowledgeable, friendly and informative. A nice pleasent experiance.”

Helpful Report

Posted 4 years ago

Hi There - Thank you for your review! Glad to know you had a pleasant experience. Please let us know if we can assist with anything in the future! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Excellent customer service. I called in with the expectation that I needed a new controller. Told them my error code and model number and they immediatley told me that replacement part needed. I paid by phone and it was mailed out the next day!! All without being transferred one time. The person that answered phone took care of everything! Well done.”

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Posted 4 years ago

Hi Sheryl - We are happy to hear everything went smoothly with your order. Let us know if you need any help with the new controller. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Keeps a constant temperature.”

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Posted 4 years ago

“Quick and Easy, second bathroom using Warmyourfloor.com”

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Posted 4 years ago

Hi Brian - Thank you for using Warm Your Floor for your second bathroom install! We hope your bathroom is nice and toasty as we head into winter. Warm Wishes, Warm Your Floor

Posted 4 years ago

“The customer service representative was excellent: clear and efficient. I received the thermostat ordered when I was told to expect it.”

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Posted 4 years ago

“Fantastic service as usual!”

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Posted 4 years ago

Hi Tom - Thank you for the wonderful review! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“I ordered a NuHeat thermostat. it was received quickly and i paid less than most anywhere else.”

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Posted 4 years ago

“We have loved our warm for for many years. This was our third thermostat replacement which is an easy fix”

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Posted 4 years ago

Hi Lyman - Glad to hear you are still loving your warm floors and the t-stat replacement was easy! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Kelsey was very knowledgeable and helpful answering all my questions. Great experience and I can wait for the weather to get cold so I can crank up my new floors!”

Helpful Report

Posted 4 years ago

Hi There - Thank you for sharing the kind words about Kelsey! Stay nice and toasty as we get closer to winter! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Very helpful and fast delivery”

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Posted 4 years ago

“I bought a thermostat that didn’t fit the space available for installation of the unit. The company was willing to allow me to return the thermostat and they helped me to pick out a thermostat that did fit. Excellent company. Good customer service.”

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Posted 4 years ago

Hi There - Happy to help! Please let us know if you need additional help with your new thermostat. Warm Wishes, Lauren Luedeke

Posted 4 years ago

“Just what we needed and fast delivery. Thank You!!!!!!!!!!!”

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Posted 4 years ago

“Person I talked to was very friendly and helpful. Received my new floor thermostat quicker than expected. Your online help video made it easy to install. Thank you”

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Posted 4 years ago

“Fast shipping and competitive pricing!”

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Posted 4 years ago

“Homeowners love it”

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Posted 4 years ago

“Got my product quickly and watched a YouTube video on how to install my old broken floor heater units and worked out great.”

Helpful Report

Posted 4 years ago

Hi Dave - We are happy to hear your floor heater is working again! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Great product, great customer service. !”

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Posted 4 years ago

“Great customer service and very helpful”

Helpful Report

Posted 4 years ago

“The customer service is excellent and items arrived quickly”

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Posted 4 years ago

“Very pleased with front-end product info, presentation of options, ease-of-ordering and telephone support.”

Helpful Report

Posted 4 years ago

Hi Henry - Thank you for the review! We are happy to hear you were pleased with the entire process. Warm Wishes, Warm Your Floor

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews