WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,514 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solved my issue”

Helpful Report

Posted 5 years ago

Hi Kevin - Perfect! Enjoy those toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Installed verify easy. Worked excellent. Love the WIFI feature”

Helpful Report

Posted 5 years ago

Hi Roy - That WIFI feature sure makes everything a little easier, doesn't it?! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Ordered new thermostat with absolutely no searching for product information. It was sent out immediately at lower cost than the last one I purchased from billows”

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Posted 5 years ago

Hi Mary Lou - We hope the "blind" purchase worked out. If you have any concerns, please let us know! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Extremely user friendly and informative website”

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Posted 5 years ago

Hi Edward - Thank you for sharing your experience with the website. Please let us know if there is anything we can do to assist you in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great service. Fast shipping.”

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Posted 5 years ago

Hi There - Thank you for sharing your experience! Please let us know if there is anything we can assist you with in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great service! Stunningly fast shipping!”

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Posted 5 years ago

Hi Shawn - Wonderful! Enjoy those toasty floors. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Truly easy and satisfying to install! I had my time guy install the soundproof mat that was recommended. When he was done for the day my son-in-law and I installed the wires in the evening. We both read the instructions and watched a video or two before we started. Everything was easy to understand and easy to install.”

WarmYourFloor.com 5 star review on 24th February 2021

Helpful Report

Posted 5 years ago

Hi Megan - Thank you for sharing your experience and pictures. Glad to know the install went smoothly. Enjoy your toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“We have had heated floors for about 8 years and one of the the thermostats failed. We were able to order a replacement and it shipped out quickly. We are very pleased with our floors and the customer service from Warm Floors. (Since I could track the package through USPS I could tell it was shipped promptly but was not delivered for a number of days possibly due to weather)”

Helpful Report

Posted 5 years ago

Hi Dennis - Thank you for sharing your experience! The weather sure has played an interesting role in shipping as most of the county has been having crazy weather. Glad you were able to get everything. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The girl who helped me was very helpful and had good technical information”

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Posted 5 years ago

Hi Frank - Thank you for sharing your experience! Glad to know our CS team was able to assist you. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Easy to order and great customer service. Installing the mat and thermostat were a breeze.”

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Posted 5 years ago

Hi Darren - We love easy installations! Enjoy your toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Mathew was very helpful in explaining the issue with our old thermostat and helped us chose the right replacement. The thermostat arrived right on schedule and when I went to install it the old one was working again. As a result I just spoke with Elmer and he said that I could return the unopened box for a full credit. But he also asked how old the existing until was which is about seven years and he said that is about the life expectancy and that the old one may fail again soon. On that basis I decided to keep the new unit. The bottom line is that I find this company to be very accommodating with a knowledgeable and very helpful professional staff. It is a good company to do business with.”

Helpful Report

Posted 5 years ago

Hi Al - Glad to hear Matthew was able to provide you some options. And happy to hear you have your backup thermostat on hand when the old one officially stops working. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great technical help, quick shipping, good product!”

Helpful Report

Posted 5 years ago

Hi Matthew - Glad to hear we could walk you through some of the technical details! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great product packaged in just the right sized kit for our needs. Friendly and helpful staff on the phone to answer questions too.”

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Posted 5 years ago

Hi There - Awesome! Glad we could help. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Was a replacement for one that was bad. Easy to install and works great”

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Posted 5 years ago

Hi Chris - Glad to hear you have toasty floors again! Please let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I was so happy to discover your ad on the internet because ai live in Dana Point and it was my job to buy the heated floor for the tile man. I didn't have a clue of all your options. When I called, Matthew? walked me through it, rang it up and had it waiting for me that day. Thank you, thank you. Wonderful job.”

Helpful Report

Posted 5 years ago

Hi Kathleen - We were happy to guide you through everything. Please let us know if you need anything in the future! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Shipping was fast. The Nu Heat temperature swing of 4 degrees is interesting. The old NuHeat stayed within 2 degrees odbthe set temperature.”

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Posted 5 years ago

“My question was answered completely and courteously, shipping was very fast, and the product met all my expectations!”

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Posted 5 years ago

Hi Randy - Wonderful! Glad to hear everything went smoothly. Enjoy your toasty floors. Warm Wishes, Warm Your Floor

Posted 5 years ago

“So far the install is going as planned out. Still have to finish the grouting of the tile, set the toilet and install the baseboard before I hook up the power to the thermostat. Attached are a few pictures of the cable layout. I made a scale drawing of the room and worked out the spacing and such before ordering. Came out pretty close to my calculations. I poured a floor leveler aver this (note in the pictures the foam edge strips). Only wish I had made the pour a little higher. I used a 1/4inch thick foam strip but should have tried the Edge Stik kit (think that is the name) which is thicker 5/16 inch. Sorry to get off track. Very pleased with the instructions provided as well as the videos on the web site. Plus phone support thus far. All the ohm numbers stayed the same within a .1 or .2 on the warm wire cable. Sensors were in range per the manual but not exactly the same, which are temperature dependent. Can not wait to power the system up and see how it performs. Thanks, Michael”

WarmYourFloor.com 5 star review on 20th February 2021

Helpful Report

Posted 5 years ago

Hi Michael - Thank you for providing all those details regarding your install! It sounds like everything has gone smoothly so far, but please let us know if you need assistance after powering up the system. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great company to purchase from. I’ve purchased 4 separate systems from them and installed them in both in floor and below floor. We live in Rochester NY. Heat goes on in Oct and off in May. Heated floors make such an incredible positive to a couple that yes I’ll admit are starting to age just a bit. Warm floors, we totally enjoy ours! Great product, great delivery, and great service..... no complaints!”

Helpful Report

Posted 5 years ago

Hi Thomas - Thank you for trusting us with your radiant floor needs! Warm floors in NY are definitely a nice thing to have. Please let us know if you need anything else in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Awesome recommendation! After being worried our floors went out completely, y’all suggested a new temperature gage and it works perfectly again.”

WarmYourFloor.com 5 star review on 19th February 2021

Helpful Report

Posted 5 years ago

Hi Sarah - We are so glad you reached out and didn't give up on your warm floors. We hope your feet are nice and toasty again. Warm Wishes, Warm Your Floor

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,514 reviews