WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,272 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“We found the people that we dealt with to be friendly and most helpful.”

Helpful Report

Posted 2 years ago

Thank you for sharing about our friendly staff, Paul!

Posted 2 years ago

“Great products. Great service.”

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Posted 2 years ago

Thank you for taking the time to share!

Posted 2 years ago

“Repair kit did not work very well.”

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Posted 2 years ago

“I was so happy to find a floor-warming option that could be done from my crawl space without picking up my flooring. It is working very well so far and we are very pleased with the result.”

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Posted 2 years ago

Thank you for sharing Alexander! We are so glad to hear you found an option that worked for your space. Enjoy those warm floors!

Posted 2 years ago

“Made the coldest room in the house cozy!”

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Posted 2 years ago

Enjoy those warm floors Anastasia! Thank you for sharing.

Posted 2 years ago

“Very fast and responsive ! I went thru several different options and they were very helpul”

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Posted 2 years ago

Thank you so much for sharing William! We are happy to hear our service was helpful to you and your project.

Posted 2 years ago

“My experience was great! Matt did the estimate and did good, the only problem is that the estimate was short one piece of underlayment. (I had to piece small pieces together to complete the floor.) see pic. Otherwise, I would have given 5 stars. Kelsey went above and beyond, even offering to pay the shipping on one more piece of underlayment.”

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Posted 2 years ago

“Warm floors are awesome!”

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Posted 2 years ago

That is great to hear! Thank you for sharing your feedback.

Posted 2 years ago

“The Suntouch Retro-Fit Joist Mats are a great product. They delivered the results that we were looking for and more. The entire process from order to installation was flawless. Thank you!”

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Posted 2 years ago

Thank you for sharing your experience. We are glad to hear everything went smoothly.

Posted 2 years ago

“Nothing better than warm floors.”

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Posted 2 years ago

Kristine, we agree! Thank you for sharing.

Posted 2 years ago

“Great experience.”

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Posted 2 years ago

Thank you for sharing your experience!

Posted 2 years ago

“Still not working. I sent an Email on 2/5/23 to Allyson Bottini. Ivy said that was my next option. I am waiting to hear back from Allyson. She is supposed to have a person qualified to look at why the floor will not heat.”

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Posted 2 years ago

Hi Scott, We believe your order was with the manufacturer, as we do not have you or your order in our system.

Posted 2 years ago

“your site was very helpful. thank you”

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Posted 2 years ago

Thank you Patrick for the feedback! We are glad to hear the information on our website was helpful to you.

Posted 2 years ago

“Installed under a porcelain floor in a powder room that has 2 exterior walls. In the past the winters have been very cold. Now both the floor temperature and air temperature are very comfortable - floor at 84 and the air temperature is typically around 70-72 degrees. This is my second time using Warmup and I am a very satisfied customer.”

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Posted 2 years ago

Thank you Blanchett for your review! We are happy to hear those floors are warm and you are comfortable.

Posted 2 years ago

“The new thermostat arrived quickly. It was installed and everything works great. We love our warm floor”

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Posted 2 years ago

Thank you for sharing Anthony! Enjoy those warm floors!

Posted 2 years ago

“Clarified my order via phone call and sent it out promptly. Very good customer service.”

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Posted 2 years ago

Thank you Andrew for sharing about our customer service!

Posted 2 years ago

“I needed a new thermostat and the technician I spoke with was very helpful. We got the right unit and our floor heater is working again.”

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Posted 2 years ago

Thank you for reaching out and allowing us to help you get things working properly!

Posted 2 years ago

“thank you for the easy directions you sent via email. Made job a snap”

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Posted 2 years ago

We are so glad to hear everything went well Laura! Thank you for sharing.

Posted 2 years ago

“Very helpful... these guys know their product.”

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Posted 2 years ago

Thank you Doug! We are proud to provide you service from selecting items all the way through install.

Posted 2 years ago

“Therostate will not hold temp that I set .”

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Posted 2 years ago

We are happy to help Bruce! Please reach out to us at 1 866 558 3369.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,272 reviews