WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“You did what you said.”

Helpful Report

Posted 2 years ago

Thank you for sharing Judy!

Posted 2 years ago

“Great service, the product was easy to install and works perfectly!”

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Posted 2 years ago

Thank you for sharing about our great service Barry. Enjoy!

Posted 2 years ago

“Excellent customer service and product”

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Posted 2 years ago

“Older model thermostat failed, spoke to tech support confirmed need to replace. Ordered and shipping exceptionally fast. Thank you.”

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Posted 2 years ago

We are glad to have helped you replace your old thermostat. Thank you for sharing your review!

Posted 2 years ago

“It was an excellent experience. From the service and delivery of the product to the product itself. I highly recommend using Warmyourfloor.com”

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Posted 2 years ago

Thank you for the recommendation Guy! We appreciate your review.

Posted 2 years ago

“The thermostat arrived when promised. Our electrician replaced the shorted one with the new one and everything works great!”

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Posted 2 years ago

We are glad to hear all went smoothly Hinda. Thank you for sharing!

Posted 2 years ago

“Excellent customer support. Thank you!”

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Posted 2 years ago

Thank you so much for sharing about our customer support DeVita!

Posted 2 years ago

“It started right from the beginning, sales was there and had a couple of questions to make sure I was getting exactly what was needed to make it smoother purchase for the right product. Have not installed the floor mat yet but was updated along the way of my components being shipped to receive. Thanks”

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Posted 2 years ago

Thank you for sharing your experience Lawrence! We are happy to provide support throughout the deciding, buying and installing phases. We'll be here if you have questions when you install!

Posted 2 years ago

“We found the people that we dealt with to be friendly and most helpful.”

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Posted 2 years ago

Thank you for sharing about our friendly staff, Paul!

Posted 2 years ago

“Great products. Great service.”

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Posted 2 years ago

Thank you for taking the time to share!

Posted 2 years ago

“Repair kit did not work very well.”

Helpful Report

Posted 2 years ago

“I was so happy to find a floor-warming option that could be done from my crawl space without picking up my flooring. It is working very well so far and we are very pleased with the result.”

Helpful Report

Posted 2 years ago

Thank you for sharing Alexander! We are so glad to hear you found an option that worked for your space. Enjoy those warm floors!

Posted 2 years ago

“Made the coldest room in the house cozy!”

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Posted 2 years ago

Enjoy those warm floors Anastasia! Thank you for sharing.

Posted 2 years ago

“Very fast and responsive ! I went thru several different options and they were very helpul”

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Posted 2 years ago

Thank you so much for sharing William! We are happy to hear our service was helpful to you and your project.

Posted 2 years ago

“My experience was great! Matt did the estimate and did good, the only problem is that the estimate was short one piece of underlayment. (I had to piece small pieces together to complete the floor.) see pic. Otherwise, I would have given 5 stars. Kelsey went above and beyond, even offering to pay the shipping on one more piece of underlayment.”

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Posted 2 years ago

“Warm floors are awesome!”

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Posted 2 years ago

That is great to hear! Thank you for sharing your feedback.

Posted 2 years ago

“The Suntouch Retro-Fit Joist Mats are a great product. They delivered the results that we were looking for and more. The entire process from order to installation was flawless. Thank you!”

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Posted 2 years ago

Thank you for sharing your experience. We are glad to hear everything went smoothly.

Posted 2 years ago

“Nothing better than warm floors.”

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Posted 2 years ago

Kristine, we agree! Thank you for sharing.

Posted 2 years ago

“Great experience.”

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Posted 2 years ago

Thank you for sharing your experience!

Posted 2 years ago

“Still not working. I sent an Email on 2/5/23 to Allyson Bottini. Ivy said that was my next option. I am waiting to hear back from Allyson. She is supposed to have a person qualified to look at why the floor will not heat.”

Helpful Report

Posted 2 years ago

Hi Scott, We believe your order was with the manufacturer, as we do not have you or your order in our system.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews