WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,365 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked for 9 nine years, then had to replace the control unit. replacing the controller was easy with good instructions.”

Helpful Report

Posted 3 years ago

Thank you for sharing about the replacing process. Glad to hear all went well!

Posted 3 years ago

“The thermostat works very well. Problem is this is the 3rd thermostat I've replaced in 10 years! I would have thought they would have lasted longer!! Ordered the product on-line.”

Helpful Report

Posted 3 years ago

Hi Stephen - Sorry to hear you have had to change the thermostat 3 times in 10 years! Please keep in mind, the thermostat you purchased has a 3-year manufacturer warranty. If something happens within this timeframe, please call us and we will assist you. We can also walk you through troubleshooting a thermostat to see if you need a new one. Thank you for sharing your experience.

Posted 3 years ago

“Great prices, fast shipping”

Helpful Report

Posted 3 years ago

That's what we strive for! Thank you Earl for sharing!

Posted 3 years ago

“The gentleman with whom I spoke initially (Aaron, I believe) was very knowledgeable and courteous. While I was initially directed to A local Home Depot or Lowes, neither store actually had the product in stock. A subsequent call to your company yielded great results. (I again spoke to Aaron, who earlier mentioned I should call him back directly, if I needed further assistance) The Order was placed and arrived as promised. Installation was easy and straight forward. I would highly recommend your store to others. The cats are very happy, as are we, with our warm floors. Thank you”

Helpful Report

Posted 3 years ago

Joan, glad to hear everybody is enjoying your purrfect floors! Thank you for showcasing our great customer service as well.

Posted 3 years ago

“This is the second time with you guy’s good job. Quick reliable service.”

Helpful Report

Posted 3 years ago

Thank you for your repeat service, David!

Posted 3 years ago

“Thermostat better than the old style it replaced”

Helpful Report

Posted 3 years ago

Dale, we are glad to hear you are enjoying the updated thermostat!

Posted 3 years ago

“Great service!”

Helpful Report

Posted 3 years ago

Thank you for sharing about our service, Scott!

Posted 3 years ago

“The fogless mirror warmer works great. No more wiping the mirror to see when shaving after a shower.”

Helpful Report

Posted 3 years ago

Steven, we are happy to hear the mirror is working great! Enjoy your, hopefully, knick free shave!

Posted 3 years ago

“Best and easiest floor warming system out there”

Helpful Report

Posted 3 years ago

Thank you for letting others know about us!

Posted 3 years ago

“Order and delivery of our bathroom heat mats and thermostats was quick - thank you. We will be installing in our new mountain home soon!”

Helpful Report

Posted 3 years ago

Lisa, let us know if you need anything during the installation!

Posted 3 years ago

“The directions from your cite to me for replacing the thermostat for my 12 yr old warm floor were very clear and direct. Ordering the new thermostat was also direct and easy. The replacement thermostat arrived quickly and as promised and with the help of an electrician it very quickly replaced my old malfunctioning thermostat, I’m thrilled to have my warm floors working again AND this thermostat is far easier to program than the old one.”

Helpful Report

Posted 3 years ago

Phyllis, glad to hear the new thermostat is making warm floors even easier for you now!

Posted 3 years ago

“We are replacing the thermostat for our existing heated bathroom tile. The ordering experience was great and the delivery was on time. Unfortunately, we are having to wait until April 1, 2022, to have an electrician come and install it for us. We are quite sure that we will love our purchase.”

Helpful Report

Posted 3 years ago

Let us know if you need anything in the meantime, Wanda. We are here!

Posted 3 years ago

“Great product. I needed over night and that was not an issue.”

Helpful Report

Posted 3 years ago

Glad we could get you what you need, Eli!

Posted 3 years ago

“Excellent product and fast shipping.”

Helpful Report

Posted 3 years ago

Thank you, Jeff! We strive to provide this level of service.

Posted 3 years ago

“Great experience. My 16-year-old thermostat was not working properly. Lynda, the customer care rep, explained why they eventually need to be replaced and explained my choices for a replacement. She then provides clear installation instructions for a do it your-selfer. She told me what a good price would be for the new thermostat. I went online and ordered a new one. When it arrived I had a question that I sent to Lynda who replied immediately. The installation was complete in 15 minutes and the thermostat worked as advertised. Very happy.”

Helpful Report

Posted 3 years ago

We are happy Lynda was able to support you completely through the installation of your new thermostat. Let us know if you need anything else, Manny!

Posted 3 years ago

“Your product is very expensive for what it is”

Helpful Report

Posted 3 years ago

Thank you for the feedback, Kyle. We strive to provide top-quality products with competitive pricing.

Posted 3 years ago

“My existing thermostat worked after I turned it off and on, but was advised that these thermostats last 7-10 years on average. Ours is 13 years old, so I'm keeping the new one as back-up. I believe this good advice will pay off in the long run.”

Helpful Report

Posted 3 years ago

Wow, 13 years and still going. Douglas, now you'll be ready without wait time for when the time does come to replace that thermostat!

Posted 3 years ago

“Everything on time. Thank you!”

Helpful Report

Posted 3 years ago

We are glad to hear it, Todd!

Posted 3 years ago

“The thermostat stopped working after 4 years of use, which translates into spending $200 for a new part and several hundreds of dollars more for two visits from electrians to diagnose the problem and then install a new part, Is there not a warrenty for this??? I am not happy.”

Helpful Report

Posted 3 years ago

Hi Patty - We are sorry to hear your thermostat stopped working after 4 years. The manufacturer does have a warranty on the product but it's for three years, you can see it on the product description page. If you ever give us a chance in the future please be sure to call us to see if we can diagnose a problem before calling in electricians, we would love to help if we can.

Posted 3 years ago

“Not the right unit.”

Helpful Report

Posted 3 years ago

Hi Richard - As you know, we already followed up and resolved your issue. Please let us know if you need anything else in the future. Thank you for letting us know.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,365 reviews