Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,497 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,497 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

251

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Un site auquel je fais confiance depuis des années!!”

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Posted 1 year ago

“I ordered this for my dad on Father’s Day and he loved it with in the first 2hr a lot of ppl asked where he got the watch from. I would highly recommend it if some one is looking for a unique watch with a limited run quantity. I am planing to get one myself.”

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Posted 1 year ago

“Very unique and beautiful watch. Fast shipping after the order and I really like that WATCHES.COM provide a low-cost shipping option to a buyer. Highly recommend this online store.”

Watches.com 5 star review on 27th July 2023

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Posted 1 year ago

“All as advertised and in beautiful boxes”

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Posted 2 years ago

“Watch is superb...efficient service”

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Posted 2 years ago

“I have ordered from watches dot com a few times and they always ship asap and use a quick postage shipping method. Never had the slightest problem.”

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Posted 2 years ago

“I rate my purchase a 2 star.you need to tell your customers about additional charges otherwise happy with my purchase.”

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Posted 2 years ago

Hey Ernest! Thanks for leaving a review! All charges are noted at checkout. If you received some additional charge associated with this order, please email our team at contact@watches.com We are happy to assist you! Alyssa

Posted 2 years ago

“A fantastic watch at an excellently price. When I had a question about how to set the chronograph feature, I received an answer right away.”

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Posted 2 years ago

“Bought a nice Undone Chronograph from Watches.com during their summer sale. Excellent watch for the price, shipped quick. A+.”

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Posted 2 years ago

“After I purchased my watch. A new discount offer was advertised. Watches.com still honored the discount. They are a good company to do business with.”

Watches.com 5 star review on 24th July 2023

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Posted 2 years ago

“I was looking for a certain Spinnaker watch, and I found it on Watches.com. The best part was a great price with no shipping cost. Thanks.”

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Posted 2 years ago

“Ordered a Electricianz Cable Watch. Received it on a timely manner and customer service quickly responded to my question about the watch before I purchased it. They have a great selection of watches and brands I never knew about. I find myself checking their site everyday or two to see what else they have.”

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Posted 2 years ago

“it's unique and stylish l love this watch”

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Posted 2 years ago

“Great wat at a good price. The delivery was very fast.”

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Posted 2 years ago

“The pathetic timex watch, Dollar Store strap,😬 and unreadable chrono that wouldn't reset😬, I threw it away!😬”

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Posted 2 years ago

Hey Ed, Thanks for dropping a review. You're welcome to email our team anytime if you have issues resetting the chrono. No need to throw the item away. If you still have it, please email our CS team at contact@watches.com. They are happy to provide videos and troubleshooting advice.

Posted 2 years ago

“Your service is great 👍, the timex watch, however, is unreadable and useless! 😑”

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Posted 2 years ago

Hey Ed! Thanks for leaving a review! Sorry to hear that model didn't work out! I see that it was a clearance item. Perhaps it would make a better gift for someone else? Email us anytime if you need help picking out another item!

Posted 2 years ago

“I’ve purchased a few watches here. Excellent customer service! I had a small problem with an order; and they addressed and corrected the problem the same day (by text and phone)”

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Posted 2 years ago

“Great prices with fast delivery”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks so much for your kind words and for taking the time to leave a review!

Posted 2 years ago

“Great company to buy a watch from, good customer service, quick delivery”

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Posted 2 years ago

Thanks, Rudy! Our team really appreciates the review and support! Enjoy your new timepiece!

Posted 2 years ago

Watches.com is rated 4.5 based on 1,497 reviews