Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,499 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This could have easily been a five star review but... I ordered 2 watches from watches.com and unfortunately when they arrived one was broken and seemed as it was possibly used and re-sold, the second watch was supposed to come with a stainless steel band it did not. I have now emailed them 3 times over the last week and have received no response. If I don't hear from them soon I will be disputing the charges with my credit card company.”

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Posted 2 years ago

“Watch arrived broken with minute hand limp and not able to turn properly due to striking other hands”

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Posted 2 years ago

“Love my watch”

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Posted 2 years ago

“Very satisfied with Watches.com! They had a particular watch that the manufacturer was out of stock on, the price the same, and the shipping was fast. Will definitely use them again.”

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Posted 2 years ago

“Wide range of good products and quick delivery are the reason why I have been one of loyal customers from the time they were Watchismo.”

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Posted 2 years ago

“Great watch, good price. But it was promoted for Graduation and the watch arrived over 3 weeks after placing the order, even after paying hefty shipping fee compared to other stores. Pricey shipping, super late delivery, no courtesy email to provide explanation or notice of it not arriving on time.”

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Posted 2 years ago

“Very nice watch at a price no one would believe - it took little longer than I expected but excited to have it.”

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Posted 2 years ago

“Very fast service. Regular updates as to the delivery progress. Excellent range of watches - many makes and models I've never seen before. Will be buying again in the future,”

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Posted 2 years ago

“Thanks again...another beautiful watch for my wife. She loves it. Quality and style. Thanks heaps.”

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Posted 2 years ago

“Good”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Bought a nice little watch for my niece and it was exactly how it was described on the site. Items came fast and I had plenty of notifications to let me know when it got to the door. The watches were nicely tucked in the box to prevent shipping damages and it was just a really easy purchasing experience for something a little special!”

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Posted 2 years ago

“Awesomeness!!!”

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Posted 2 years ago

“Very good price.”

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Posted 2 years ago

“Advertised like I was getting a great deal…spent $29 got a $29 watch, don’t mess with the mystery deals, just get the watch you want and pay for it.”

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Posted 2 years ago

“Had a fine transaction, but $12 to ship a watch is a rip off. The reason I won't continue to purchase from the site.”

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Posted 2 years ago

Hello Jeffrey- We're sorry to hear that you were not satisfied with the item you had purchased. As a first time customer with us, you're welcome to always email our team if you're looking for something special. We're happy to help you with your purchase anytime! Thanks for leaving a review!

Posted 2 years ago

“Very beautiful! She loved it!”

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Posted 2 years ago

“Hey!!! What’s not to like. You guys are the BEST!!! The communication during the shipping, it was super fast and the quality of your products are far out the best!!! You guys Rock!!!”

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Posted 2 years ago

“I’m used to 24hr dial and love the look of the Regulator, looking forward to purchasing my next Xeric, the Triptych 😍”

Watches.com 5 star review on 26th May 2023

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Posted 2 years ago

“Great watch gave you my son for his wedding present to wear for the ceremony. He wears it all the time when he goes out”

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Posted 2 years ago

Watches.com is rated 4.5 based on 1,499 reviews