Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,499 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice indeed. Love the variety of watches”

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Posted 2 years ago

“Great watches, quick shipping, perfect transaction.”

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Posted 2 years ago

“Cost a fortune to ship. Watch does not fit well. Would not recommend.”

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Posted 2 years ago

Hello Scott! Thanks for leaving a review. Some countries are very limited to shipping options. Carrier rates can definitely cost more if delivery companies are limited. We do also have expedited shipping if you even need an order faster. I do hope you love the watch! Zodiac is a great brand!

Posted 2 years ago

“The site is very easy to navigate. I found the watch I was looking for with very little effort. Ordering was also very easy. I was looking at one particular color/style of the watch I wanted, but found the same model in a different color for 30% off.”

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Posted 2 years ago

“Great website, big selection, had what i was looking for.. Will definitely use them again and again.”

Watches.com 5 star review on 22nd May 2023

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Posted 2 years ago

“Excellent selection, great prices, easy transactions, it's got everything you want and more for affordable timepieces. Highly recommended”

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Posted 2 years ago

“Everything was perfect.”

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Posted 2 years ago

“Good product”

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Posted 2 years ago

“Fast shipment. Good price. Excellent customer service”

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Posted 2 years ago

“Haven't received my 3 watch..I payed 40.00 for plastic watch..wow 159.00 plus another 39.99 from me..u really need this I know what it was but not one explanation of plastic”

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Posted 2 years ago

Hey Carl! if you are having issues receiving your shipment, please contact our customer service team at contact@watches.com

Posted 2 years ago

“Great looking watches.”

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Posted 2 years ago

“Love it beautiful!”

Watches.com 5 star review on 19th May 2023

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Posted 2 years ago

“Great prices, great selection. And the customer service is way above the norm.”

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Posted 2 years ago

“Great prices and shipped pretty quickly!”

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Posted 2 years ago

“Beautiful watch. I’m plus size and struggle to find watches that fit my wrist. Not only did this fit my wrist there was room to spare.”

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Posted 2 years ago

“The watch major issues, you do not reply back, I will do charge back soon.”

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Posted 2 years ago

Hello Fred! It looks like our team has replied to your tickets and emails. Can you please double check you spam/junk folders or provide another email address for our team? We're happy to assist you with your inquiry!

Posted 2 years ago

“The delivery was made just right in the time frame as agreed, post selling service is excellent all feedback and warranty.”

Watches.com 5 star review on 16th May 2023

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Posted 2 years ago

“I have returned the watch and ask for a refund and they have not answered watch these people.”

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Posted 2 years ago

Hey Larry! Your return hasn't been checked in at our warehouse yet. Our policy is that we have to wait for it to arrive and be accounted for by our warehouse team before we can refund it. It looks like one of our team members have recently emailed you asking if you could provide the tracking number for your return, which can help speed up the process of getting your refund. We'd recommend checking your spam folder for that response, or feel free to email the tracking number to contact@watches.com. Thank you!

Posted 2 years ago

“Definitely one of the best …..”

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Posted 2 years ago

“Watches.com Have a vast array of quality watch brands & more unusual watch perfect for any watch collector.”

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Posted 2 years ago

Watches.com is rated 4.5 based on 1,499 reviews