Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,528 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase with Watches.com. And I am extremely pleased with the Xeric Vendetta II. In fact.. the watch is much better than I had expected, and at half price. Watches.com shipped it immediately and I couldn't be happier! This is my first of many transactions to come. Thank you Watches.com Thank you Xeric”

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Posted 11 months ago

“Would give them 10 stars if that were possible. Great customer service! I will definitely check with them for my next addition.”

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Posted 11 months ago

“Brilliant online shopping site”

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Posted 11 months ago

“Easy transaction and I was able to find the watch I wanted on sale!”

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Posted 11 months ago

“GREAT deal on a Spinnaker watch, fast shipping and terrific communication. Thanks!”

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Posted 11 months ago

“Quick and easy with no complaints. Would highly recommend buying your next watch with this company. Thanks!”

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Posted 11 months ago

“Was a little unsure about ordering a watch from abroad (ie sent from the USA to the UK), but didn't need to be, arrived quicker than estimated shipping time and was able to follow each step of the journey through tracking the courier.”

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Posted 1 year ago

“Every watch colector and enthusiast must know about Watches.com. It is the place to discover new brands, find hidden gems and explore the limitless variety of watches available to us all. I peruse the site very often and I often find exactly what I was looking for... even if I did not know yet that I needed it. This truly is watch porn. The only thing I'm not sure about, is how long will I wait before I get the urge to splurge again!”

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Posted 1 year ago

“Great watch!”

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Posted 1 year ago

“As a watch collector I like the variety of watches that watches.com is offering. Also they have great customer service, that responds quickly.”

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Posted 1 year ago

“Everything was perfect. Fantastic watch and good service. Quick delivery (less than 2 weeks from the U.S. to Central Europe).”

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Posted 1 year ago

“Just got my Recta Watch and I am loving. The watch arrived early, so thank you Watches.com.”

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Posted 1 year ago

“Great to deal with. No issues. The watch I bought was exactly what I hoped it would be. I also got a free surprise watch that turned out to be pretty cool!”

Watches.com 5 star review on 1st October 2024

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Posted 1 year ago

“Great deal on excellent quality products. 5 bands updated, no, upgraded 5 of my watches. First time buying from Watches.com so I was a little reluctant and held back on my order amount. My mistake. More than satisfied, expectations exceeded!”

Watches.com 5 star review on 30th September 2024

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Posted 1 year ago

“I think this watch is PERFECT for my watch collection.”

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Posted 1 year ago

“excellent watch and shipping”

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Posted 1 year ago

“Great selection and prices”

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Posted 1 year ago

“Buying process was very easy. Product shipped within 3 weeks to Europe, ended up paying about 30 euros in duties (usually not the seller's problem). Package was packed tightly and safely, and arrived as expected.”

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Posted 1 year ago

“Excellent quality, beautiful pieces.”

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Posted 1 year ago

“Wonderful service, delivering my amazing Zodiac Super Sea Wolf Saturation 1000M COSC chronometer (a watch for short) to the UK. The watch was good value with the genuine 35% discount (thank you), slightly tempered by the £140 VAT I had to pay Parcelforce here in Britain. Not the fault of Watches.Com of course. The watch is a beautiful beast and on my wrist as we speak. ❤️”

Watches.com 5 star review on 19th September 2024

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Posted 1 year ago

Watches.com is rated 4.5 based on 1,528 reviews