Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Watches dot com, first time customer and had some anxiety, but everything went well and received them in a few days, the reply to questions was quick and polite, more aggressive discounting required though, I am stalking their inventory for my next order, I can recommend, Go for it.”

Watches.com 5 star review on 29th August 2024

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Posted 10 months ago

“Excellent company excellent selection. Excellent pricing. Excellent service. Excellent shipping.!”

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Posted 10 months ago

“Great service and products at a great price.... Thanks.”

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Posted 10 months ago

“It's a beautiful watch, I purchased for my friend as her birthday present and she loves it.”

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Posted 10 months ago

“the product came with the damage but the the cutomer service was world class as i expected.”

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Posted 10 months ago

“Quick followup and service. Great brands.”

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Posted 10 months ago

“Frequent sales and new offerings. Interesting designs. Easy-order. Deliver when they say they will.”

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Posted 10 months ago

“Gotta love this place, and people too! Selection galore and a helping hand when needed makes for a fine shopping and ownership experience. Customer Support spearheaded the effort to track down a particular model for me. You're the best, Alyssa!”

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Posted 11 months ago

“I am a RETURNING CUSTOMER. This is may second purchse from watches.com. Very responsive customer service and unbeatable sales prices. I was however a little dissapointed in the longevity of the lume in the Xeric Scrambler that I purchased lately. This is my second Xeric and if you are looking for ALL night visibility you will be dissapointed. All other aspects of both Xeric watches which I have are excellent five stars.”

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Posted 11 months ago

“Great price and fast shipping as always from Watches .com.”

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Posted 11 months ago

“Very nice watch and very nice contact. The watch was delivered in 6 days, 5/5 stars! Perfect!”

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Posted 11 months ago

“Watch arrived on sheduled time in good conditions. price is good and informations sent on time. i'm happy with my order and would recommmend watches.com :)”

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Posted 11 months ago

“Excellent value with 50% off already marked down watch. Highly recommend! Fast shipping!”

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Posted 11 months ago

“The watch, a Vendetta II, is beautiful.”

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Posted 11 months ago

“Very fast shipping, the watch I ordered shipped from Italy and took 4 days to get delivered. I was missing a bracelet that I was under the impression is included in the sale, although this was a system problem Watches.com owned it and had the bracelet sent out free of charge, great customer service.... Definetly recommend watches.com and will consider them for watch purchases in the future.”

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Posted 11 months ago

“Good professional staff. Very trustworthy.”

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Posted 11 months ago

“I bought a great watch at an attractive price that was shipped promptly and arrived safely. Thanks.”

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Posted 11 months ago

“I think this is my third order through watches.com. Every order goes perfectly, with shipping tracking and confirmed orders. The watches are unique and meet the descriptions and pictures very well, including a nice un-boxing experience. No worries, great products.”

Watches.com 5 star review on 30th July 2024

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Posted 11 months ago

“Super fast replies from support. Fast shipping. Very good!”

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Posted 11 months ago

“Easy to navigate website, lightning-fast shipping, and now I have a watch in my small collection that isn't just my newest, but my favorite.”

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Posted 11 months ago

Watches.com is rated 4.5 based on 1,496 reviews