Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.48

4.5 Rating 1,713 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th August 2026

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been waiting weeks for the delivery and it would appear on the courier website that it is still in USA and nowhere near UK.”

Helpful Report

Posted 3 years ago

Hi Alan! Thanks for leaving a review! Please note that free standard shipping that you chose at checkout lists at least 14-28 days for international shipping. It is also peak holiday season, so carriers are subject to delays. We do recommend a faster shipping method at checkout if you would prefer to have the package sooner. However, it looks like your shipment is still on track and set to arrive within that listed time frame! Your last tracking update was today in the UK, which is the final destination country. Please reach out to our team at contact@watches.com if you have any issues with duties or customs. We are happy to assist you further! Thank you for shopping with us and Happy Holidays!

Posted 3 years ago

“Great selection, prices. Really fast shipping. Will go back if I'm in need of another one.”

Helpful Report

Posted 3 years ago

“It was okay”

Helpful Report

Posted 3 years ago

“Bought some close-out Xeric straps, arrived on time and a a discount. These are really high quality for the price. A great way to spruce up your watch collection and save some money!”

Helpful Report

Posted 3 years ago

“Apparently it doesn't have a light. Also my daughter had to put it on me and I can't figure out how to take it off for the life of me.”

Helpful Report

Posted 3 years ago

“Great site, good sales, interesting watches.”

Helpful Report

Posted 3 years ago

“Got a good price on a couple Xeric mesh straps, they are fairly well made, and came pretty quickly.”

Helpful Report

Posted 3 years ago

“I love this watch. It took a while to figure it all out but the customer service sending of the manual was very helpful Thank you for your quick response. I have ordered a few watches form this company and have been very happy with the service and their products highly recommended”

Helpful Report

Posted 3 years ago

“You get 5 stars. From the start to finsh”

Helpful Report

Posted 3 years ago

“Very good quality”

Helpful Report

Posted 3 years ago

“Great watch & Very nice service. Impressive!”

Helpful Report

Posted 3 years ago

“Great product at a great price!”

Helpful Report

Posted 4 years ago

Enjoy your new G-Shocks! Thanks for shopping with us!

Posted 4 years ago

“Fast shipping. Great products. There are fewer sites around that specialize in great designs for the watch enthusiasts like this.”

Helpful Report

Posted 4 years ago

We appreciate your review and your business, Brian :)

Posted 4 years ago

“Watch was broken upon receiving it. Minute hand is stuck at three and won’t move when I try to set the watch.”

Helpful Report

Posted 4 years ago

Hi Christopher! Thanks for your review. It looks like a team member has reached out to you regarding your watch being a Chronograph and this being a common occurrence and doesn't necessarily mean the watch is broken. Feel free to respond to them at your earliest convenience!

Posted 4 years ago

“Unique design & look”

Watches.com 5 star review on 28th October 2022

Helpful Report

Posted 4 years ago

“Watch was lovely to look at but my husband couldn't put it on himself or get the clasp to work. We had to return it.”

Helpful Report

Posted 4 years ago

Hey Jane! We are sorry to hear your watch didn't work out. Hope your next purchase goes better :)

Posted 4 years ago

“This is exactly the watch I have wanted. Thank you for your great product!”

Helpful Report

Posted 4 years ago

Thanks for your review and for shopping with us! Enjoy your G-Shock!

Posted 4 years ago

“Really loved my new watch. Thanks for your prompt delivery.”

Helpful Report

Posted 4 years ago

Love to hear you are enjoying your new Tsovet timepiece! Thanks for your business!

Posted 4 years ago

“Fast shipping. Great price”

Helpful Report

Posted 4 years ago

Thanks for shopping with us! Enjoy your new Timex :)

Posted 4 years ago

“Was very excited to get a limited edition Zodiac Super Sea Wolf when it was sold out everywhere else. Watch was delivered before expected and exactly as pictured. Very happy with the entire process. Would not hesitate to order from Watches.com again.”

Helpful Report

Posted 4 years ago

Great to hear you were able to get one of the Limited Edition Sea Wolfs!! Enjoy and we really appreciate your business :)

Posted 4 years ago

Watches.com is rated 4.5 based on 1,713 reviews