Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“watches havent arrived for about a month and an email asking for the review of watches arrived. the audacity lmao”

Helpful Report

Posted 3 years ago

Hey Emmanuel! That email is automated and set to be sent to our customers about two weeks after your place your order. We are sorry for the confusion. We are also sorry to hear your watches haven't arrived. Is this referring to your February 15th order? Unfortunately, with standard shipping, most international shipments are taking 28-45 days! It does look like your tracking number has been recycled as well. Due to the high volume of packages the United State Postal Service (USPS) processes, they do reuse tracking numbers; sometimes within 45 days. When a tracking number has been reused for a new shipment, the old shipping details and tracking information will still appear when you track it on USPS.com. That should update once it hits customs in your country! If you have any additional questions or concerns about your order, you can always reach us at contact@watches.com :)

Posted 3 years ago

“Awesome watches,, great selections,, very fast service and delivery,, I definitely recommend this place for you get your next Watch,, thanks for everything,,”

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Posted 3 years ago

Thank you so much for shopping with us, Sergio!

Posted 3 years ago

“A nice selection of watches. Good Prices. Fast Shipping.”

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Posted 3 years ago

Thanks for shopping with us, Jacob!

Posted 3 years ago

“Fast and easy ordering. Quick delivery. :)”

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Posted 3 years ago

Glad you are enjoying your new G-Shocks!! Thanks for shopping with us, Patrick!

Posted 3 years ago

“Still waiting my watch...”

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Posted 3 years ago

Hey Nicolau! Sorry to hear your watches haven't arrived yet. They do appear to still be in transit to you but feel free to reach out to contact@watches.com at any time if you still don't receive them. You also purchased Route protection, so you're covered there as well :)

Posted 3 years ago

“The watch I bought was ideal and great with most formal or informal gear ! It’s an aviation/ military job so a real touch of class!”

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Posted 3 years ago

Thank you for your reviews! Szanto definitely has some great watches. Enjoy!

Posted 3 years ago

“Great watch fair price”

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Posted 3 years ago

Thanks for shopping with us Garrett, we are happy to hear you are enjoying your timepiece!

Posted 3 years ago

“Great watches”

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Posted 3 years ago

Thanks for shopping with us! :)

Posted 3 years ago

“I watch no matter how great, I would never purchase with such an ugly dial”

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Posted 3 years ago

“Very nice and good price.”

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Posted 3 years ago

“excellent service, the only thing that the article was sent from Hong Kong and it took 2 weeks to arrive.”

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Posted 3 years ago

“Great company great selection and excellent customer service! Products shipped quickly!”

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Posted 3 years ago

Thank you for all of your reviews! We are glad you are enjoying your G-Shocks :)

Posted 3 years ago

“Livraison rapide et en parfait état. La montre est conforme au descriptif et aux photos, pas de défaut ni perte de temps importante. L'indicateur des heures est sur 24 ce qui rend la lecture rapide plus compliquée, surtout si on a oublié ses lunettes !”

Watches.com 4 star review on 18th February 2022

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Posted 3 years ago

Thank you for your review and feedback and thank you for shopping with us!

Posted 3 years ago

“reslly love the unique watch i got and have gotten many compliments”

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Posted 3 years ago

“I had a great experience using watches.com. The website is easy to use, and I got 20% off the purchase of two watches.”

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Posted 3 years ago

Thanks for shopping with us! :)

Posted 3 years ago

“good service and products”

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Posted 3 years ago

“Watches.com makes my days fun!”

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Posted 3 years ago

Thanks for shopping with us :)

Posted 3 years ago

“Great looking watch at a reasonable price.”

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Posted 3 years ago

Thanks for dropping us a review Cary! So glad you chose to shop with watches.com and reach out anytime you need help!

Posted 3 years ago

“I love the Electricianz watch! Your business is one of the best and has a good service because you offer a very wide variety and unique watches. I hope you restock some Limited Edition G-Shocks as well. More power!”

Watches.com 5 star review on 13th February 2022

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Posted 3 years ago

“Nice watch and delivery fast.”

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Posted 3 years ago

Just the way we want it! Thanks for supporting our shop, my friend!

Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews