Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.48

4.5 Rating 1,713 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th August 2026

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems”

Helpful Report

Posted 4 years ago

Happy to hear you've had a good experience so far - thanks for shopping with us!

Posted 4 years ago

“Great experience! I inquired about a limited edition Zodiac piece which was unavailable at the time, but they were very helpful and informed me when it became available again. I was able to acquire the piece quickly and love it! Thank you Watches.com.”

Watches.com 5 star review on 22nd October 2022

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Posted 4 years ago

So happy you were able to get one, Peter! It looks GREAT, we appreciate you sharing this photo with your review.

Posted 4 years ago

“The California Venice model watches have precisely the same movement as an Armitron watch that comes in a stainless steel case and strap, which costs $28. The California Venice model is made of plastic with a silicone strap, and can cost up $49 depending only on color.”

Helpful Report

Posted 4 years ago

Hey Roland! Thanks for the feedback. The Ca Watch Company Venice Beach model is designed to look like a retro digital watch with a colorful polycarbonate case. We're sorry to hear that you didn't like their design concept. You're welcome to return it directly through the site. Thanks for shopping with us and leaving a review!

Posted 4 years ago

“Great watches delivery time fantastic”

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Posted 4 years ago

Thanks for shopping with us! Enjoy your new Shinola Birdy Timepiece - great choice!!

Posted 4 years ago

“Excellent timepieces that I truly love”

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Posted 4 years ago

“I would highly recommend this company. Watches are as advertised and shipping is lightning fast.”

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Posted 4 years ago

Thank you for your reviews, Henry! Happy to hear you've enjoyed your watches.com experience so far :)

Posted 4 years ago

“Great service, even after the sale.”

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Posted 4 years ago

Happy to hear our team was able to help! Thanks for shopping with us!

Posted 4 years ago

“Great selection and pricing; shipping fees are outrageous”

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Posted 4 years ago

Thanks for shopping with us! We do apologize for the pricing the couriers quote :(

Posted 4 years ago

“Excellent product and customer service 👏”

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Posted 4 years ago

Thank you for your reviews, Leo! We appreciate you shopping with us!

Posted 4 years ago

“Top notch service 👌👏”

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Posted 4 years ago

We appreciate your business 🙌

Posted 4 years ago

“Watch straps were reasonably priced and arrived on time.”

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Posted 4 years ago

Thanks for shopping with us, Patrick! Glad you were able to snag some new straps :)

Posted 4 years ago

“Have tried to reach them three times to return my Zodiac! No response!”

Helpful Report

Posted 4 years ago

Hey Ronald! Sorry to hear that you are not receiving our emails. Please double check you spam and junk filters just in case the emails are being filtered out on your end. It looks like our staff provided the return details to you last week and earlier this week. You can also process the return directly on the site here: https://www.watches.com/a/returns Hope that helps!

Posted 4 years ago

“Will buy again”

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Posted 4 years ago

Thanks Nathaniel! Happy to hear that you had a positive experience!

Posted 4 years ago

“I am a G-shock fan and watches.com has always provided variety and value. This time though I went a different route and again my experience was top notch. Good value on a top quality time piece that is both stylish and eye catching.”

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Posted 4 years ago

Citizen is great too! G Shock is definitely still one of our most popular brands.

Posted 4 years ago

“First time customer. Found a Timex watch with everything I wanted in a watch. Good price. Excellent shipping time. Packaged to protect the product.”

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Posted 4 years ago

Thanks for dropping a review! We hope you come back and shop with us for the holidays!

Posted 4 years ago

“Ordered and recv'd in black. Wish now I had selected in white.”

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Posted 4 years ago

“Thanks for shipping to Canada and making it quick and easy.”

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Posted 4 years ago

“What a great place to get watches. Bought a G-Shock special edition about two months ago and I couldn’t tell you how happy I am at it. Thank you watches.com.”

Watches.com 5 star review on 10th October 2022

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Posted 4 years ago

Loving that pattern! Thanks so much for shopping with us and leaving a pic in the review!

Posted 4 years ago

“Great service and super fast delivery. Love the watch”

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Posted 4 years ago

“Bought a Meteorite dial Zodiac and super happy with service. Emails. Shipping. The full Monty. Alyssa was super helpful on both my questions.”

Watches.com 5 star review on 7th October 2022

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Posted 4 years ago

Looks amazing! Thank you for your review and for sharing this photo! So glad you were able to get one :)

Posted 4 years ago

Watches.com is rated 4.5 based on 1,713 reviews