Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very large selection of different watches and special brands. Top ordering platform. Works well, fast and secure. Overall very recommendable. Thank you and keep up the good work...Erich”

Watches.com 5 star review on 12th February 2022

Helpful Report

Posted 3 years ago

Hey Erich, Thank you for leaving us some feedback. That's a great new brand we just recently added. I'm glad you're enjoying your new timepiece!

Posted 3 years ago

“Could not be happier thanks for great service and great watches...”

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Posted 3 years ago

“Ok good watches and all together.Hi ....coming soon .....I purchase any other watches that i'm waiting.”

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Posted 3 years ago

Thanks for shopping with us! :)

Posted 3 years ago

“Could not be any happier....watches for myself and my wife....great service and info.”

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Posted 3 years ago

Thank you for shopping with us Robert!!

Posted 3 years ago

“A beautiful time time piece from the brand Ballast. Model series name ballast dreadnought. Ballast dreadnought is based on the Russian submarine watches by having a protective gear on the watch. Sadly this watch is 100 m water resistance.. I would not recommend swim with it. The movement of the watch is salita 200 and only negative thing i can say is that the strap is not Thick enough for this 47 mm heavy watch. Also Thank you watches. Com for the shipment, the good price and the chance to Add this watch to my ballast collections.”

Watches.com 5 star review on 10th February 2022

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Posted 3 years ago

Great choice Robin!! We are so happy to hear that you are enjoying your Ballast timepiece. Thanks for shopping with us! We appreciate your business!

Posted 3 years ago

“Nice selection. Good and swift customer service. I definitely recommend you to shop with them.”

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Posted 3 years ago

Thank you so much for shopping with us!

Posted 3 years ago

“Overall I have probably made over two dozen purchases from watchers.com. I have always been very very pleased with the prices, the shipping cost, the quality of goods and the excellent communication from them. My number one go to place for cool and unique looking watches for many many years now.”

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Posted 3 years ago

Thank you for being such a loyal watches.com customer!! We appreciate your business. Happy to hear you're enjoying your AVI-8 timepiece!

Posted 3 years ago

“Good watches good service”

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Posted 3 years ago

Thanks for shopping with us Lionel! Glad you're enjoying your Timex watches :)

Posted 3 years ago

“Love the watch thank you”

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Posted 3 years ago

“Got a broken Vestal Yacht Chron SS and it doesn’t function properly. Sub dial is off and chrono feature never functioned. Terrible considering this was supposed to be a “luxury” watch and worth a few hundred dollars. I wish I had never put my order in. Customer support has yet to respond to my emails. I feel completely cheated.”

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Posted 3 years ago

“It's a great watch at a good price. Shipping was very fast.”

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Posted 3 years ago

“I absolutely adore my all-black Nubeo Magellan. It's a real head-turner; it receives complements all the time, but more than anything, it ticks all boxes; it's automatic, so no battery is needed, it's masterfully crafted, it's robust, it's sporty, while also being classy; it can be dressed up or down, depending on the outfit the wearer chooses. I love this watch so much that I'll be buying the same watch, but next time, it'll be the charcoal Magellan with the rose gold trim. That'll accentuate a few of my outfits. Brilliant watch”

Watches.com 5 star review on 4th February 2022

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Posted 3 years ago

“Great customer service and tracking information!”

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Posted 3 years ago

“Nice shop good job”

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Posted 3 years ago

“Great service, and fast communication. I got a great deal!”

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Posted 3 years ago

“Des petits problèmes avec usps mais une réponse rapide et correcte du sav, je recommande.”

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Posted 3 years ago

“Very good selection. Excellent customer service. Swift delivery. I love this store and recommend to you.”

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Posted 3 years ago

“Watches. Com are always reliable!!”

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Posted 3 years ago

“USPS tracking got weird (reused tracking number within 90 days -showed old package info) but support was amazing at informing me and showing me how to track the package with a different tracker.”

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Posted 3 years ago

“this company is first class”

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Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews