Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watches.com has a large variety of watches and a diverse selection of brands. They carry several brands that you won't find Amazon. Shipping and delivery are on the slow side, but you can always pay extra for expedited service. All in all, Watches.com is a good site and I will be checking back frequently for newly added brands and models.”

Helpful Report

Posted 3 years ago

“Everything went fine, thanks.”

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Posted 3 years ago

“Very Happy with the Szanto Big Aviator. I received the order quickly all the way to Australia. Thank you very much.”

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Posted 3 years ago

“I'm not much of a collector, and most of my watches are the basic Swiss and Japanese classics that lots of people have -- Speedmaster, Explorer, Monaco, Khaki, SKX, Cocktail Time, and so on. Watches.com is a great place to break up the tedium of a conservative rotation. The store helped me discover brands like Mr. Jones, Mondaine, and Projects, putting some colorful conversation pieces on my wrist (along with friends and family -- it's a great place for Christmas and birthday gifts). Always very decent pricing, excellent shipping and delivery, and no hassle returns.”

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Posted 3 years ago

“Lovely, Classic watch that my mother loves. Quality Crystal face and leather band.”

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Posted 3 years ago

“I bought a spinnaker Dumas Sahara watch and what a beauty it is . Heavy and great quality. It took about 10 days to come but it was over the Christmas time. Packing was great and the watch is lovely to wear . I was given a discount code when I ordered and saved 20% . I would use Watches .com again . Could not fault them . Thank you”

Helpful Report

Posted 3 years ago

“Happy with my multiple purchases from Watches.com. Everything received timely and well-packed.”

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Posted 3 years ago

“Even though I had payed for additional services shipping was slow.”

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Posted 3 years ago

“I cannot speak highly enough of my experience. My watch came in a staggeringly short amount of time, and I could not fault the watch or the experience in any way. I live in Australia, but despite the distance from the US the service was incredible.”

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Posted 3 years ago

“The Shinola x Burton Watch and Gift Set was beyond my wildest dreams. Just an incredible gift set with a beautiful presentation. Outstanding, unique and fun. My son loves it all!”

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Posted 3 years ago

“Good in everything. I purchased here because it was cheaper than the brands website by a bit. However the brand gave away a watch box with the watch that this site didn't. Saved money on the watch, but didnt get the watch case so watches.com loses 1 star.”

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Posted 3 years ago

“Such a beautiful watch !! Very impressed with the style . Also I was so happy how fast it came ! I highly recommend this website ! Thank you again”

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Posted 3 years ago

“Good purchase experience. The support staff were pretty good and response time to enquiries were good.”

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Posted 3 years ago

“Good service and very quick delivery !! And of course - nice watch(es) :-)”

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Posted 3 years ago

“Service was as described”

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Posted 3 years ago

“Excellent service. Very fast delivery”

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Posted 3 years ago

“Best site I've found for unusual watches that you won't find on other sites. Very efficient and prompt service and prices are reasonable.”

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Posted 3 years ago

“Smooth & Fast Transaction for overseas buyer”

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Posted 3 years ago

“The watch was everything they said it would be! The description was excellent and the shipping was fantastic!”

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Posted 3 years ago

“Decent collection of lower-tier but interesting watches. Occasional sales, and great overall website and UI to interact with.”

Helpful Report

Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews