Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely delivery, good condition, reasonable price. I like the watch a lot. Thank you, Joseph”

Helpful Report

Posted 3 years ago

Thanks for shopping with us! Enjoy your new Timex!

Posted 3 years ago

“Good selection, good prices and fast shipping, along with the best customer service. Have made multiple purchases, always a pleasure.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, David :)

Posted 3 years ago

“Delivered on time with good packaging. Hawaii life watches is for sure missing a bet by not having a smaller version of the watch for women. The colored bands and the watch it self is catnip but smaller with same look.”

Helpful Report

Posted 3 years ago

Thank you for the review and feedback, Arthur! Glad your watch made it to you quickly and safely!

Posted 3 years ago

“I totally love my watches. I bought two and they are amazing, great quality and I really love the indiglo that comes on when you press the crown, it’s so cool. I bought two Timex.”

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Posted 3 years ago

We are glad to hear you've been enjoying your new timepieces! Thanks for shopping with us :)

Posted 3 years ago

“Great watch, love it...Thank You...”

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Posted 3 years ago

Enjoy your new Timex :) Thanks for shopping with us!

Posted 3 years ago

“Received package in good condition. Shipping and delivery not very efficient, acceptable only. Waited for nearly a month for the watch to arrive. As for the product, great watch and nice colour.”

Helpful Report

Posted 3 years ago

Thanks for your feedback and for your patience during shipping. We are happy to hear it did make it to you safely! Enjoy!

Posted 3 years ago

“Watches is a fine company that sells many fine watches. Dekivery is fast.”

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Posted 3 years ago

Thanks for shopping with us!!

Posted 3 years ago

“I wanted to cancel an order I made so that I could apply those funds to order a different watch. Customer service made this super easy and fast and kept in contact with me throughout the process.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback and thanks for shopping with us! We appreciate your business :)

Posted 3 years ago

“Every watch that I have purchased through Watch.com has been unique, well priced and I love the fact that variety is what you offer and small but mighty brands too...”

Helpful Report

Posted 3 years ago

“Very nice looking watch. I've already gotten good comments.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us! Happy to hear you are enjoying your new Timex timepiece!

Posted 3 years ago

“I love my new Waterbury Timex watch. It keeps great time, and I love the indiglo face for nighttime checking the time. It's sharp looking and the leather band is great looking too.”

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Posted 3 years ago

Thank you so much for your review, Janet! Enjoy your new Timex :)

Posted 3 years ago

“Everything went fine, easy ordering, fast delivery.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Thomas!

Posted 3 years ago

“A good company that offers Affirm payment thnx.”

Helpful Report

Posted 3 years ago

Thanks for your review! Enjoy your new G-Shock :)

Posted 3 years ago

“Great prices on a very interesting selection of watches. Shipping was quick and the purchase experience was smooth and easy all around. The watch arrived well-packed and in perfect condition. Thank you!”

Helpful Report

Posted 3 years ago

Happy to hear your experience shopping with us went smoothy! Thank you for your business :)

Posted 3 years ago

“First place that had a G-Shock I've been keeping an eye out for short of going to consignment shops out of Japan. Shopping was painless, shipping was fast and loving the watch! Will be a repeat customer for sure.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Matthew! :)

Posted 3 years ago

“Always a great selection in every price range and different styles and color ways for every taste.”

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Posted 3 years ago

Thanks for shopping with us, Mike!

Posted 3 years ago

“No problems”

Helpful Report

Posted 3 years ago

Glad to hear you are enjoying your new Timex timepieces :)

Posted 3 years ago

“Great service from Watches.com”

Helpful Report

Posted 3 years ago

Hi Chris! We are so sorry to hear about your Bertucci timepiece. We'd love to see some photos and videos of the watch you received to see if we can get this resolved! Always feel free to reach out to our customer service team about any questions or concerns you may have. Looking forward to your response.

Posted 3 years ago

“Excellent. Very pleased.”

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Posted 3 years ago

Thanks for shopping with us, Roynard! Hope you are enjoying your new Electricianz watch :)

Posted 3 years ago

“I love the watches”

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Posted 3 years ago

Happy to hear it! Thanks for shopping with us!

Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews