Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price. On time. Satisfied.”

Helpful Report

Posted 2 years ago

Thanks Martin! So glad you had a great experience and thank you for leaving a review!

Posted 2 years ago

“Great look. Great quality. I get so many compliments on my watch. Love it !”

Helpful Report

Posted 2 years ago

We are so glad you chose to make your purchase with us! We hope you enjoy that watch for many many years to come!

Posted 2 years ago

“Timely and efficient shipping.”

Watches.com 5 star review on 27th March 2023

Helpful Report

Posted 2 years ago

Love that brand and choice!!! Thank you for your purchase and review!

Posted 2 years ago

“The watch I was sent was also on sale for 9 bucks more than I paid. Lesson learned was to buy what I want. No more surprises with a mystery watch.”

Helpful Report

Posted 2 years ago

Hi Robert! So sorry to hear you weren't happy with the Mystery Watch you received! It can definitely be a little bit of a gamble, but you can't really beat the price. We appreciate your business!

Posted 2 years ago

“Great selection, great prices, fast, secure shipping. It's everything you want when purchasing your next timepiece”

Helpful Report

Posted 2 years ago

Thank you for sharing this photo and for your review! Looks great - enjoy!

Posted 2 years ago

“nothing amazing...”

Helpful Report

Posted 2 years ago

Hello Ray! So sorry to hear you didn't like your order! As a first time customer with us, I would definitely recommend trying something other than the mystery watches. It'll allow you to control more of what you receive if you shop directly for specific products. I do hope you received something good in the mystery box! Please let us know if you have any other questions by emailing contact@watches.com. We appreciate your support and thank you for shopping with us!

Posted 2 years ago

“Great variety to see what is out there.”

Helpful Report

Posted 2 years ago

Hope you've been enjoying what you received for your Mystery Watch! We appreciate your business :)

Posted 2 years ago

“I like the mix and the sales. Rolled the dice with a mystery gold and got a duplicate watch.”

Helpful Report

Posted 2 years ago

Hi David! Sorry to hear you received a duplicate watch - this can happen when they are chosen at random. Hope you are enjoying what you received!

Posted 2 years ago

“I have bought nearly 30 watches from them and have been happy with every purchase.”

Helpful Report

Posted 2 years ago

We appreciate your continued business, Jeffrey!

Posted 2 years ago

“Excellent communication from your site. It was good to see shipping times etc..”

Helpful Report

Posted 2 years ago

Thanks for shopping with us!

Posted 2 years ago

“Shipped with out delay!”

Helpful Report

Posted 2 years ago

Thanks for your business, James!

Posted 2 years ago

“Got a pretty nice watch. Nice enough to cancel my other subscription..”

Helpful Report

Posted 2 years ago

Enjoy your new Timex :) We appreciate you shopping with us!

Posted 2 years ago

“All perfect”

Helpful Report

Posted 2 years ago

Happy to hear you are enjoying you Bertucci :)

Posted 2 years ago

“Ordered the Casio A168WG recently and absolutely loved it! Came complete with case and in mint condition in terms of aesthetics and function. Processing and shipping was fast and with no complications”

Helpful Report

Posted 2 years ago

Thank you for shopping with us and for your review, Rudy!! We appreciate you.

Posted 2 years ago

“As a first time buyer, I was very pleased that the watch I viewed was just as nice in hand 👌👌”

Helpful Report

Posted 2 years ago

Happy to hear you are happy with your G-Shock! We love the blue violet!

Posted 2 years ago

“I like the customer service you get. I emailed about a situation and the representative was very nice about it. No Veterans’s discount , but that’s no biggie. I will buy from them again. The watch came quickly and perfectly packaged.”

Watches.com 4 star review on 14th March 2023

Helpful Report

Posted 2 years ago

Great watch choice! We appreciate you shopping with us. Enjoy :)

Posted 2 years ago

“Great product and it arrived on time! I will definitely buy from here Again! Thank you”

Helpful Report

Posted 2 years ago

Thank you for your business :)

Posted 2 years ago

“On time, great packaging, and beautiful watch!”

Helpful Report

Posted 2 years ago

Thanks for your review, Justin. Hope you are still enjoying your Timex MK1 :)

Posted 2 years ago

“Shipment wad somewhat got confused during carrier change.”

Helpful Report

Posted 2 years ago

Sorry to hear about the tracking issues! Happy to hear your Zodiac arrived safely :)

Posted 2 years ago

“I contacted many G-Shock dealers when shopping and the attentiveness and responses were amazing at watches.com. Will buy from them again. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for your review! We appreciate your business

Posted 2 years ago

Watches.com is rated 4.5 based on 1,502 reviews