Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic site, delivery was really quick and tracking superb I could see every step. Absolutely love the watch I purchased from the site, everything arrived well packaged and in perfect condition and as such I will be buying from here again. There are also some really interesting and quality brands on here.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Pete!

Posted 2 years ago

“next time make sure the battery of the watch is still in good conditions”

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Posted 2 years ago

“I love this website, anytime I'm looking for a new piece I shop here.”

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Posted 2 years ago

Thanks for shopping with us! Hope you've still been enjoying your G-Shock :)

Posted 2 years ago

“Was not what I expected. Returned the item.”

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Posted 2 years ago

So sorry to hear your G-Shock didn't work out! Hopefully you'll find what you are looking for in the future! We appreciate your business and review.

Posted 2 years ago

“I was pleased with the overall experience with watches.com. I was keeping a close eye on the Xeric Apollo 15 Automatic on Xeric's own website, and waiting for a sale. They came down in price and I was considering it until I saw the price watches.com had them for. I saved $100 on a watch that was already on sale for $500 from $750, a 20% savings on an already big sale. I saved over $300 from watches.com and would recommend them to anyone looking to get a watch.”

Helpful Report

Posted 2 years ago

Happy to hear you were able to purchase the Apollo 15! Such a great watch choice. We appreciate your review and your business :)

Posted 2 years ago

“I rate this so poorly as I still haven’t received the watch, the tracking up doesn’t give an estimated delivery date and I have no idea what is happening. I ordered it 15 days ago.”

Helpful Report

Posted 2 years ago

Hi Rosie! Please kindly note that when standard shipping is chosen at check out, most international shipping is taking up to the full 28 days. Tracking will often appear stalled when it is in transit from one location to another as well! Your tracking did update in AU on the 3rd, so it is still on it's way to you! We just recommend keeping an eye on your tracking. Thanks for shopping with us!

Posted 2 years ago

“Fast shipping and extremely timely shipping updates. Price is better than anticipated, which made the buying experience that much better. I thoroughly enjoyed the buying experience.”

Helpful Report

Posted 2 years ago

Thank you for your review! We appreciate your business

Posted 2 years ago

“Fast service, no issues receiving watch or making purchase.”

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Posted 2 years ago

We appreciate your business!!

Posted 2 years ago

“I was skeptical about the mystery box, but it was actually really good. I got a nice watch, I would never have bought. I really don't like chronograph watches, but this one is just my style and I would never have looked for it.”

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Posted 2 years ago

“I had no problems. I will definitely recommend watch.com”

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Posted 2 years ago

Thanks for shopping with us, Jeffrey :)

Posted 2 years ago

“Ordered Gold level mystery watch. Watch was nice enough, but not something I would have ordered. Black face with black hands makes it challenging to read.”

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Posted 2 years ago

Thanks for your feedback, David! The Mystery Watches can be a bit of a risk when ordering. We appreciate your business!

Posted 2 years ago

“Great site quick shipping and prices are competitive”

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Posted 2 years ago

Hope you've been enjoying your new CCCP timepieces. Thanks for your business!

Posted 2 years ago

“Great selection and customer experience.”

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Posted 2 years ago

Thanks for shopping with us, Eric!!

Posted 2 years ago

“The shipment is fast , only takes 4 business days to arrive to Canada. The product is perfect, thank you, I will order from you guys again for sure !”

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Posted 2 years ago

Thanks for shopping with us! Enjoy your Spinnaker :)

Posted 2 years ago

“Timely shipment. Ease of payment. Enjoying my Avi8 Hawker. Good quality. Sharp looking.”

Watches.com 5 star review on 24th February 2023

Helpful Report

Posted 2 years ago

Great AVI-8 color choice! We appreciate you sharing this photo and for shopping with us.

Posted 2 years ago

“I bought the women's mystery watch for my gf because I thought it would be fun no matter the outcome. She loved it!”

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Posted 2 years ago

Glad to hear she loved the mystery watch! It is always a fun purchase to make :)

Posted 2 years ago

“finding something amazing for a great deal, I enjoyed the ordering process and delivery was quick. I will order again in the future after this first experience was perfect”

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Posted 2 years ago

Thanks for shopping with us, Michael!! Hope you've been enjoying your new Ballast :)

Posted 2 years ago

“I just received the most beautiful moonphase watch, even better than pictured. The price was great and I also want to commend the amazing people of watches.com for their customer service, above and beyond the norm. Great people to buy from, topnotch products and service.”

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Posted 2 years ago

Thank you for your kind words and for shopping with us, Tom!

Posted 2 years ago

“Good and fast delivered”

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Posted 2 years ago

“Great product timely delivery”

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Posted 2 years ago

Watches.com is rated 4.5 based on 1,502 reviews