Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,556 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought at least four watches from watches.com and they always ship right away. Sign up for the email. They have ok sales like 15% off pretty often but every once in a while they will do big sales like 50% off. Maybe not on every model but not just in the colorways nobody wants either.”

Helpful Report

Posted 4 years ago

Thanks for your review! We do try to make sure to rotate deals and sales. Keep an eye out for the upcoming holidays deals as well.. yep.. the holidays are here! Enjoy your watch and thank you for shopping our business!

Posted 4 years ago

“Highly competitive price on a great watch. Shipping was super quick. No complaints at all.”

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Posted 4 years ago

That's how it should be done! So happy that it was a great experience for you. Reach out anytime you need us, and thanks for supporting our team!

Posted 4 years ago

“Website lists everything I wanted to know. Item ordered showed up quickly in great condition. Even customer service response was quick and very informed.”

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Posted 4 years ago

Thanks, Johnny! Glad we were able to assist you! Enjoy your new timepiece!!

Posted 4 years ago

“Hi team, just to let you know how pleased l am with my last purchase from you. It has been another faultless transaction with a great company to deal with. Many thanks until next time, Andrew Groves.”

Watches.com 5 star review on 26th August 2021

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Posted 4 years ago

Love that watch, Andrew! We are so glad you love it and we more than appreciate the support and the feedback. Always love reviews with photos too! Thanks so much for shopping with us!

Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I like the watch I bought I am still learning to use other features on the phone...”

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Posted 4 years ago

Hey Mary! Glad to hear you are enjoying the watch! If you need any help, please let us know. G Shock also has a customer service team that can walk you through any issues. :)

Posted 4 years ago

“Fantastic gift! They wear it every day!”

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Posted 4 years ago

“Easy to buy, no scams.”

Watches.com 5 star review on 21st August 2021

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Posted 4 years ago

Nice pic! Thanks for stopped to leave us a review!!! Yes, no scams here!

Posted 4 years ago

“When a company does what they say they are going to do and delivers what they say they can deliver that is rare and deserves a five star rating. Both watches more than meet my expectations and at a reasonable price.”

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Posted 4 years ago

Wow, thanks! We do try to make sure everything makes it to you timely. Sometimes we are at the will of the couriers, but I'm glad to hear it all worked out for you! Thanks for shopping with our team!

Posted 4 years ago

“I would recommend your e-shop for watches to anyone. Keep up the goods!”

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Posted 4 years ago

Hey Allan! Thanks so much! It's the customer support that keeps us going!

Posted 4 years ago

“I love my watch”

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Posted 4 years ago

Vostok watches are great! We're happy to have them on the site this year! Thanks for leaving us some comments and supporting the shop!

Posted 4 years ago

“Fantastic selection and service!”

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Posted 4 years ago

Glad to hear it, Kevin! Appreciate the sentiments and support!

Posted 4 years ago

“Great products, prices and excellent customer service!”

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Posted 4 years ago

Thanks, Jeffrey! Nice color choice on the Atlasphere! Appreciate you dropping a note and review!

Posted 4 years ago

“Excellent selection and great service. I luv the site and will keep shopping there.”

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Posted 4 years ago

“Good site and quite complete”

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Posted 4 years ago

“It was a beautiful, unique timepiece that my husband loves.”

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Posted 4 years ago

“Easy website navigating, fast shipping, excellent service. New stock with all included items, highly recommend.”

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Posted 4 years ago

“Very fancy”

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Posted 4 years ago

“Great watch, not sure how the orange colour will hold out, but it s the colour I picked.”

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Posted 4 years ago

“Really good service and extremely fast shipping. Recommended 10/10”

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Posted 4 years ago

Watches.com is rated 4.5 based on 1,556 reviews