Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,555 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I wanted and it was quick and easy. Can’t ask for much more.”

Helpful Report

Posted 4 years ago

Yay! Enjoy that nice Timex and thanks so much for shopping with us!

Posted 4 years ago

“The price was good. Very quick shipping! I am happy with watch I purchased!”

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Posted 4 years ago

Hey Darrin! Wonderful news and so glad you're enjoying that Xeric Regulator! Appreciate the support and love of watches!

Posted 4 years ago

“I really like Nubeo watches, they fit well and the automatics keep great time. I had to have this one because orange is my favorite color.”

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Posted 4 years ago

“aaaaaaaaaaaaaaaaa”

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Posted 4 years ago

“Very efficient service.”

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Posted 4 years ago

We try :) Sometimes there's a snag here and there with couriers but we are so happy that YOU are happy!

Posted 4 years ago

“Prodotto arrivato nei tempi stabiliti. Nuovo e perfetto come da immagine riprodotta sul sito. Anche le comunicazioni con l'azienda, contattata per un dubbio, sono state eccellenti. Pienamente soddisfatto.”

Helpful Report

Posted 4 years ago

Thank you for supporting our business! I am so happy that your transaction, shipment and product worked out smoothly and that you are enjoying that new piece.

Posted 4 years ago

“Watches.com is an excellent place for buying watches. They offer a large selection at reasonable prices. I recently purchased a watch from them and the transaction was smooth and effortless. I contacted their Customer Service rep on a watch related issue and she responded immediately to help me out. Highly recommend them!”

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Posted 4 years ago

Hey Kevin! We are so happy to hear that! If you are still having issues, let our team know ok? Contact@watches.com :)

Posted 4 years ago

“Fantastic watch and really quick delivery.👍🏾”

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Posted 4 years ago

Thanks for letting us know! Enjoy and we appreciate your support!

Posted 4 years ago

“The watch came in just a couple of days from ordering it. Everything was brand new and as expected. I would definitely buy another watch from them in the future.”

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Posted 4 years ago

Yay! Happy to hear all the above! Thanks for letting us know!

Posted 4 years ago

“Speedy, minimal packaging, the expected job done.”

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Posted 4 years ago

Ah Mr. Jones.. great choice. They are one of our favorite brands! Happy to hear the whole process was smooth. Appreciate your kind words and support.

Posted 4 years ago

“Excellent, i am so happy with my delivery.”

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Posted 4 years ago

Fabulous! I am so glad it all worked out for you and that you are enjoying those watches!!

Posted 4 years ago

“Fast service”

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Posted 4 years ago

Phew, that's a relief! Thanks for leaving some feedback and for shopping with us! Hope you're enjoying your watch!

Posted 4 years ago

“I was helped out making decisions , and given suggestions by Alyssa, who was the nicest , most professional representative I have ever dealt with !”

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Posted 4 years ago

Hey Paul! Aww thanks so much! We're super happy that we could make YOU happy. Thanks for leaving a review for our team member. We'll make sure she sees this :)

Posted 4 years ago

“Great products and communication. Top seller!”

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Posted 4 years ago

Hey Georgi, Thanks for leaving a review! I hope you're enjoying your ZIIIRO watch. Love that blue color.. Enjoy and thanks again for supporting our shop!

Posted 4 years ago

“easy site to navigate ,great prices, quick service post purchase. thanks guys!”

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Posted 4 years ago

Thanks, Alan. So glad you're enjoying that watch! The MV watches are new to the site this year, so I'm happy to hear that they are pleasing our customers! Thanks so much for shopping with us!

Posted 4 years ago

“100% Authentic fast shipping”

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Posted 4 years ago

Gosh, we're not Amazon, but we sure try to make it work! Glad that shipment arrived fast and thank you for your feedback! Enjoy!

Posted 4 years ago

“Awesome site with watches for everyone”

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Posted 4 years ago

Thanks, Ryan! Keep an eye out for upcoming holiday sales and thank you for your support and kindness.

Posted 4 years ago

“Very nice selection of awesome watches! Keep shopping the site and get on the email newsletter, because they have great bargains every now and then!”

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Posted 4 years ago

Let us know if there's anything more you want to see on the site too. We're always trying to add new items! Thanks for leaving feedback!

Posted 4 years ago

“Quick shipping and electronic tracking was great.”

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Posted 4 years ago

Thanks Adam! Glad tracking wasn't a mess and the shipment was quick! Appreciate the support, my friend!

Posted 4 years ago

“I have bought at least four watches from watches.com and they always ship right away. Sign up for the email. They have ok sales like 15% off pretty often but every once in a while they will do big sales like 50% off. Maybe not on every model but not just in the colorways nobody wants either.”

Helpful Report

Posted 4 years ago

Thanks for your review! We do try to make sure to rotate deals and sales. Keep an eye out for the upcoming holidays deals as well.. yep.. the holidays are here! Enjoy your watch and thank you for shopping our business!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,555 reviews