Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,528 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prodotto arrivato nei tempi stabiliti. Nuovo e perfetto come da immagine riprodotta sul sito. Anche le comunicazioni con l'azienda, contattata per un dubbio, sono state eccellenti. Pienamente soddisfatto.”

Helpful Report

Posted 4 years ago

Thank you for supporting our business! I am so happy that your transaction, shipment and product worked out smoothly and that you are enjoying that new piece.

Posted 4 years ago

“Watches.com is an excellent place for buying watches. They offer a large selection at reasonable prices. I recently purchased a watch from them and the transaction was smooth and effortless. I contacted their Customer Service rep on a watch related issue and she responded immediately to help me out. Highly recommend them!”

Helpful Report

Posted 4 years ago

Hey Kevin! We are so happy to hear that! If you are still having issues, let our team know ok? Contact@watches.com :)

Posted 4 years ago

“Fantastic watch and really quick delivery.👍🏾”

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Posted 4 years ago

Thanks for letting us know! Enjoy and we appreciate your support!

Posted 4 years ago

“The watch came in just a couple of days from ordering it. Everything was brand new and as expected. I would definitely buy another watch from them in the future.”

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Posted 4 years ago

Yay! Happy to hear all the above! Thanks for letting us know!

Posted 4 years ago

“Speedy, minimal packaging, the expected job done.”

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Posted 4 years ago

Ah Mr. Jones.. great choice. They are one of our favorite brands! Happy to hear the whole process was smooth. Appreciate your kind words and support.

Posted 4 years ago

“Excellent, i am so happy with my delivery.”

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Posted 4 years ago

Fabulous! I am so glad it all worked out for you and that you are enjoying those watches!!

Posted 4 years ago

“Fast service”

Helpful Report

Posted 4 years ago

Phew, that's a relief! Thanks for leaving some feedback and for shopping with us! Hope you're enjoying your watch!

Posted 4 years ago

“I was helped out making decisions , and given suggestions by Alyssa, who was the nicest , most professional representative I have ever dealt with !”

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Posted 4 years ago

Hey Paul! Aww thanks so much! We're super happy that we could make YOU happy. Thanks for leaving a review for our team member. We'll make sure she sees this :)

Posted 4 years ago

“Great products and communication. Top seller!”

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Posted 4 years ago

Hey Georgi, Thanks for leaving a review! I hope you're enjoying your ZIIIRO watch. Love that blue color.. Enjoy and thanks again for supporting our shop!

Posted 4 years ago

“easy site to navigate ,great prices, quick service post purchase. thanks guys!”

Helpful Report

Posted 4 years ago

Thanks, Alan. So glad you're enjoying that watch! The MV watches are new to the site this year, so I'm happy to hear that they are pleasing our customers! Thanks so much for shopping with us!

Posted 4 years ago

“100% Authentic fast shipping”

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Posted 4 years ago

Gosh, we're not Amazon, but we sure try to make it work! Glad that shipment arrived fast and thank you for your feedback! Enjoy!

Posted 4 years ago

“Awesome site with watches for everyone”

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Posted 4 years ago

Thanks, Ryan! Keep an eye out for upcoming holiday sales and thank you for your support and kindness.

Posted 4 years ago

“Very nice selection of awesome watches! Keep shopping the site and get on the email newsletter, because they have great bargains every now and then!”

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Posted 4 years ago

Let us know if there's anything more you want to see on the site too. We're always trying to add new items! Thanks for leaving feedback!

Posted 4 years ago

“Quick shipping and electronic tracking was great.”

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Posted 4 years ago

Thanks Adam! Glad tracking wasn't a mess and the shipment was quick! Appreciate the support, my friend!

Posted 4 years ago

“I have bought at least four watches from watches.com and they always ship right away. Sign up for the email. They have ok sales like 15% off pretty often but every once in a while they will do big sales like 50% off. Maybe not on every model but not just in the colorways nobody wants either.”

Helpful Report

Posted 4 years ago

Thanks for your review! We do try to make sure to rotate deals and sales. Keep an eye out for the upcoming holidays deals as well.. yep.. the holidays are here! Enjoy your watch and thank you for shopping our business!

Posted 4 years ago

“Highly competitive price on a great watch. Shipping was super quick. No complaints at all.”

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Posted 4 years ago

That's how it should be done! So happy that it was a great experience for you. Reach out anytime you need us, and thanks for supporting our team!

Posted 4 years ago

“Website lists everything I wanted to know. Item ordered showed up quickly in great condition. Even customer service response was quick and very informed.”

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Posted 4 years ago

Thanks, Johnny! Glad we were able to assist you! Enjoy your new timepiece!!

Posted 4 years ago

“Hi team, just to let you know how pleased l am with my last purchase from you. It has been another faultless transaction with a great company to deal with. Many thanks until next time, Andrew Groves.”

Watches.com 5 star review on 26th August 2021

Helpful Report

Posted 4 years ago

Love that watch, Andrew! We are so glad you love it and we more than appreciate the support and the feedback. Always love reviews with photos too! Thanks so much for shopping with us!

Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I like the watch I bought I am still learning to use other features on the phone...”

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Posted 4 years ago

Hey Mary! Glad to hear you are enjoying the watch! If you need any help, please let us know. G Shock also has a customer service team that can walk you through any issues. :)

Posted 4 years ago

Watches.com is rated 4.5 based on 1,528 reviews