Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a great price!”

Helpful Report

Posted 2 years ago

Enjoy your new G-Shocks! Thanks for shopping with us!

Posted 2 years ago

“Fast shipping. Great products. There are fewer sites around that specialize in great designs for the watch enthusiasts like this.”

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Posted 2 years ago

We appreciate your review and your business, Brian :)

Posted 2 years ago

“Watch was broken upon receiving it. Minute hand is stuck at three and won’t move when I try to set the watch.”

Helpful Report

Posted 2 years ago

Hi Christopher! Thanks for your review. It looks like a team member has reached out to you regarding your watch being a Chronograph and this being a common occurrence and doesn't necessarily mean the watch is broken. Feel free to respond to them at your earliest convenience!

Posted 2 years ago

“Unique design & look”

Watches.com 5 star review on 28th October 2022

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Posted 2 years ago

“Watch was lovely to look at but my husband couldn't put it on himself or get the clasp to work. We had to return it.”

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Posted 2 years ago

Hey Jane! We are sorry to hear your watch didn't work out. Hope your next purchase goes better :)

Posted 2 years ago

“This is exactly the watch I have wanted. Thank you for your great product!”

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Posted 2 years ago

Thanks for your review and for shopping with us! Enjoy your G-Shock!

Posted 2 years ago

“Really loved my new watch. Thanks for your prompt delivery.”

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Posted 2 years ago

Love to hear you are enjoying your new Tsovet timepiece! Thanks for your business!

Posted 2 years ago

“Fast shipping. Great price”

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Posted 2 years ago

Thanks for shopping with us! Enjoy your new Timex :)

Posted 2 years ago

“Was very excited to get a limited edition Zodiac Super Sea Wolf when it was sold out everywhere else. Watch was delivered before expected and exactly as pictured. Very happy with the entire process. Would not hesitate to order from Watches.com again.”

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Posted 2 years ago

Great to hear you were able to get one of the Limited Edition Sea Wolfs!! Enjoy and we really appreciate your business :)

Posted 2 years ago

“No problems”

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Posted 2 years ago

Happy to hear you've had a good experience so far - thanks for shopping with us!

Posted 2 years ago

“Great experience! I inquired about a limited edition Zodiac piece which was unavailable at the time, but they were very helpful and informed me when it became available again. I was able to acquire the piece quickly and love it! Thank you Watches.com.”

Watches.com 5 star review on 22nd October 2022

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Posted 2 years ago

So happy you were able to get one, Peter! It looks GREAT, we appreciate you sharing this photo with your review.

Posted 2 years ago

“The California Venice model watches have precisely the same movement as an Armitron watch that comes in a stainless steel case and strap, which costs $28. The California Venice model is made of plastic with a silicone strap, and can cost up $49 depending only on color.”

Helpful Report

Posted 2 years ago

Hey Roland! Thanks for the feedback. The Ca Watch Company Venice Beach model is designed to look like a retro digital watch with a colorful polycarbonate case. We're sorry to hear that you didn't like their design concept. You're welcome to return it directly through the site. Thanks for shopping with us and leaving a review!

Posted 2 years ago

“Great watches delivery time fantastic”

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Posted 2 years ago

Thanks for shopping with us! Enjoy your new Shinola Birdy Timepiece - great choice!!

Posted 2 years ago

“Excellent timepieces that I truly love”

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Posted 2 years ago

“I would highly recommend this company. Watches are as advertised and shipping is lightning fast.”

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Posted 2 years ago

Thank you for your reviews, Henry! Happy to hear you've enjoyed your watches.com experience so far :)

Posted 2 years ago

“Great service, even after the sale.”

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Posted 2 years ago

Happy to hear our team was able to help! Thanks for shopping with us!

Posted 2 years ago

“Great selection and pricing; shipping fees are outrageous”

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Posted 2 years ago

Thanks for shopping with us! We do apologize for the pricing the couriers quote :(

Posted 2 years ago

“Excellent product and customer service 👏”

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Posted 2 years ago

Thank you for your reviews, Leo! We appreciate you shopping with us!

Posted 2 years ago

“Top notch service 👌👏”

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Posted 2 years ago

We appreciate your business 🙌

Posted 2 years ago

“Watch straps were reasonably priced and arrived on time.”

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Posted 2 years ago

Thanks for shopping with us, Patrick! Glad you were able to snag some new straps :)

Posted 2 years ago

Watches.com is rated 4.5 based on 1,502 reviews